Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management

Anna Kranioti; Georgia Broni

doi:doi:10.11648/j.edu.20231201.15

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Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management

Anna Kranioti, Georgia Broni

Published in Education Journal (Volume 12, Issue 1)

Received: 30 December 2022 Accepted: 31 January 2023 Published: 14 February 2023

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Abstract

The purpose of this research is the identification of the Greek teachers’ opinions concerning the role of the schools’ principals in the implementation of the five dimensions of total quality management. For the measurement of the total quality management’s dimensions, SERVQUAL model was used. For the identification of the leadership styles followed, the Multifactor Leadership Questionnaire was used. The research sample consists of 217 teachers of Thessaloniki region in Greece, who are working to schools that operate in both public and private education. The questionnaire was online distributed and the convenience sampling, in combination with the avalanche method, were followed. The main results of the present research concern the positive correlation between all dimensions of total quality management with the transformational and transactional leadership style and their negative correlation with the laissez-faire leadership style. In addition, they relate to the identified statistically significant difference between the schools that operate on public and private sector, in the tangibles’ dimension, in which the public sector lags behind the private sector. Finally, in both the private and public sector schools in Greece, the most prevalent leadership styles are transformational and transactional, and the least prevalent is the laissez-faire leadership style, where no statistically significant differences were identified between the two sectors in terms of the leadership style that is followed.

Published in	Education Journal (Volume 12, Issue 1)
DOI	10.11648/j.edu.20231201.15
Page(s)	38-43
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Leadership Style, Education, School Principal, Total Quality Management

References

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APA Style

Anna Kranioti, Georgia Broni. (2023). Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management. Education Journal, 12(1), 38-43. https://doi.org/10.11648/j.edu.20231201.15

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Anna Kranioti; Georgia Broni. Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management. Educ. J. 2023, 12(1), 38-43. doi: 10.11648/j.edu.20231201.15

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Anna Kranioti, Georgia Broni. Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management. Educ J. 2023;12(1):38-43. doi: 10.11648/j.edu.20231201.15

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@article{10.11648/j.edu.20231201.15,
  author = {Anna Kranioti and Georgia Broni},
  title = {Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management},
  journal = {Education Journal},
  volume = {12},
  number = {1},
  pages = {38-43},
  doi = {10.11648/j.edu.20231201.15},
  url = {https://doi.org/10.11648/j.edu.20231201.15},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.edu.20231201.15},
  abstract = {The purpose of this research is the identification of the Greek teachers’ opinions concerning the role of the schools’ principals in the implementation of the five dimensions of total quality management. For the measurement of the total quality management’s dimensions, SERVQUAL model was used. For the identification of the leadership styles followed, the Multifactor Leadership Questionnaire was used. The research sample consists of 217 teachers of Thessaloniki region in Greece, who are working to schools that operate in both public and private education. The questionnaire was online distributed and the convenience sampling, in combination with the avalanche method, were followed. The main results of the present research concern the positive correlation between all dimensions of total quality management with the transformational and transactional leadership style and their negative correlation with the laissez-faire leadership style. In addition, they relate to the identified statistically significant difference between the schools that operate on public and private sector, in the tangibles’ dimension, in which the public sector lags behind the private sector. Finally, in both the private and public sector schools in Greece, the most prevalent leadership styles are transformational and transactional, and the least prevalent is the laissez-faire leadership style, where no statistically significant differences were identified between the two sectors in terms of the leadership style that is followed.},
 year = {2023}
}

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TY  - JOUR
T1  - Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management
AU  - Anna Kranioti
AU  - Georgia Broni
Y1  - 2023/02/14
PY  - 2023
N1  - https://doi.org/10.11648/j.edu.20231201.15
DO  - 10.11648/j.edu.20231201.15
T2  - Education Journal
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JO  - Education Journal
SP  - 38
EP  - 43
PB  - Science Publishing Group
SN  - 2327-2619
UR  - https://doi.org/10.11648/j.edu.20231201.15
AB  - The purpose of this research is the identification of the Greek teachers’ opinions concerning the role of the schools’ principals in the implementation of the five dimensions of total quality management. For the measurement of the total quality management’s dimensions, SERVQUAL model was used. For the identification of the leadership styles followed, the Multifactor Leadership Questionnaire was used. The research sample consists of 217 teachers of Thessaloniki region in Greece, who are working to schools that operate in both public and private education. The questionnaire was online distributed and the convenience sampling, in combination with the avalanche method, were followed. The main results of the present research concern the positive correlation between all dimensions of total quality management with the transformational and transactional leadership style and their negative correlation with the laissez-faire leadership style. In addition, they relate to the identified statistically significant difference between the schools that operate on public and private sector, in the tangibles’ dimension, in which the public sector lags behind the private sector. Finally, in both the private and public sector schools in Greece, the most prevalent leadership styles are transformational and transactional, and the least prevalent is the laissez-faire leadership style, where no statistically significant differences were identified between the two sectors in terms of the leadership style that is followed.
VL  - 12
IS  - 1
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Author Information

Anna Kranioti

Economic Sciences, International and European Economic Studies University of Western Macedonia, Kozani, Greece
Georgia Broni

Economic Sciences, International and European Economic Studies University of Western Macedonia, Kozani, Greece

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APA Style

Anna Kranioti, Georgia Broni. (2023). Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management. Education Journal, 12(1), 38-43. https://doi.org/10.11648/j.edu.20231201.15

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ACS Style

Anna Kranioti; Georgia Broni. Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management. Educ. J. 2023, 12(1), 38-43. doi: 10.11648/j.edu.20231201.15

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AMA Style

Anna Kranioti, Georgia Broni. Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management. Educ J. 2023;12(1):38-43. doi: 10.11648/j.edu.20231201.15

Copy | Download

@article{10.11648/j.edu.20231201.15,
  author = {Anna Kranioti and Georgia Broni},
  title = {Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management},
  journal = {Education Journal},
  volume = {12},
  number = {1},
  pages = {38-43},
  doi = {10.11648/j.edu.20231201.15},
  url = {https://doi.org/10.11648/j.edu.20231201.15},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.edu.20231201.15},
  abstract = {The purpose of this research is the identification of the Greek teachers’ opinions concerning the role of the schools’ principals in the implementation of the five dimensions of total quality management. For the measurement of the total quality management’s dimensions, SERVQUAL model was used. For the identification of the leadership styles followed, the Multifactor Leadership Questionnaire was used. The research sample consists of 217 teachers of Thessaloniki region in Greece, who are working to schools that operate in both public and private education. The questionnaire was online distributed and the convenience sampling, in combination with the avalanche method, were followed. The main results of the present research concern the positive correlation between all dimensions of total quality management with the transformational and transactional leadership style and their negative correlation with the laissez-faire leadership style. In addition, they relate to the identified statistically significant difference between the schools that operate on public and private sector, in the tangibles’ dimension, in which the public sector lags behind the private sector. Finally, in both the private and public sector schools in Greece, the most prevalent leadership styles are transformational and transactional, and the least prevalent is the laissez-faire leadership style, where no statistically significant differences were identified between the two sectors in terms of the leadership style that is followed.},
 year = {2023}
}

Copy | Download

TY  - JOUR
T1  - Teachers' Views on the Role of Leadership in the Implementation of Total Quality Management
AU  - Anna Kranioti
AU  - Georgia Broni
Y1  - 2023/02/14
PY  - 2023
N1  - https://doi.org/10.11648/j.edu.20231201.15
DO  - 10.11648/j.edu.20231201.15
T2  - Education Journal
JF  - Education Journal
JO  - Education Journal
SP  - 38
EP  - 43
PB  - Science Publishing Group
SN  - 2327-2619
UR  - https://doi.org/10.11648/j.edu.20231201.15
AB  - The purpose of this research is the identification of the Greek teachers’ opinions concerning the role of the schools’ principals in the implementation of the five dimensions of total quality management. For the measurement of the total quality management’s dimensions, SERVQUAL model was used. For the identification of the leadership styles followed, the Multifactor Leadership Questionnaire was used. The research sample consists of 217 teachers of Thessaloniki region in Greece, who are working to schools that operate in both public and private education. The questionnaire was online distributed and the convenience sampling, in combination with the avalanche method, were followed. The main results of the present research concern the positive correlation between all dimensions of total quality management with the transformational and transactional leadership style and their negative correlation with the laissez-faire leadership style. In addition, they relate to the identified statistically significant difference between the schools that operate on public and private sector, in the tangibles’ dimension, in which the public sector lags behind the private sector. Finally, in both the private and public sector schools in Greece, the most prevalent leadership styles are transformational and transactional, and the least prevalent is the laissez-faire leadership style, where no statistically significant differences were identified between the two sectors in terms of the leadership style that is followed.
VL  - 12
IS  - 1
ER  -

Copy | Download