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A Study of the Impact of Social Media Marketing Efforts on Brand Awareness in the Real Estate Industry in Vietnam

Received: 14 December 2022    Accepted: 10 January 2023    Published: 17 January 2023
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Abstract

Vietnam's real estate market has grown enormously as the government promotes public investment. In particular, the COVID-19 pandemic has had a great impact on changing consumer habits. Customers often search for information about real estate projects and brands through social media platforms before consulting relatives or brokers. A brand with a higher level of awareness will be more valuable and trusted by many customers choosing projects. Therefore, it can be affirmed that it is necessary to determine the influence of social media marketing efforts on brand awareness. This study examined the relationship between social media marketing efforts and customer brand awareness in the real estate industry in Vietnam. This study employed a deductive methodology coupled with a quantitative approach. The data collected from six hundred real estate clients were subjected to Cronbach's Alpha reliability analysis, exploratory factor analysis, correlation analysis, multiple regression, T-Test, and ANOVA techniques to determine the existence of an indirect relationship. According to the findings of this study, social media marketing efforts include five factors: Interaction, Trendiness, Entertainment, Customization, and Electronic Word of Mouth (eWOM) positively impact real estate customers' brand awareness. While customization significantly influences the customer's brand awareness, Trendiness has little impact on consumers' brand awareness. Still, it remains a crucial factor in enhancing the efficacy of social media marketing. Thus, real estate enterprises must improve social media marketing efforts to collect information efficiently, reach target customers, and facilitate sales.

Published in International Journal of Business and Economics Research (Volume 12, Issue 1)
DOI 10.11648/j.ijber.20231201.13
Page(s) 18-26
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Social Media, Social Media Marketing, Brand Awareness, Real Estate

References
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Cite This Article
  • APA Style

    Trinh Tran Thi Thuy, Long Le Phuoc Cuu. (2023). A Study of the Impact of Social Media Marketing Efforts on Brand Awareness in the Real Estate Industry in Vietnam. International Journal of Business and Economics Research, 12(1), 18-26. https://doi.org/10.11648/j.ijber.20231201.13

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    ACS Style

    Trinh Tran Thi Thuy; Long Le Phuoc Cuu. A Study of the Impact of Social Media Marketing Efforts on Brand Awareness in the Real Estate Industry in Vietnam. Int. J. Bus. Econ. Res. 2023, 12(1), 18-26. doi: 10.11648/j.ijber.20231201.13

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    AMA Style

    Trinh Tran Thi Thuy, Long Le Phuoc Cuu. A Study of the Impact of Social Media Marketing Efforts on Brand Awareness in the Real Estate Industry in Vietnam. Int J Bus Econ Res. 2023;12(1):18-26. doi: 10.11648/j.ijber.20231201.13

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  • @article{10.11648/j.ijber.20231201.13,
      author = {Trinh Tran Thi Thuy and Long Le Phuoc Cuu},
      title = {A Study of the Impact of Social Media Marketing Efforts on Brand Awareness in the Real Estate Industry in Vietnam},
      journal = {International Journal of Business and Economics Research},
      volume = {12},
      number = {1},
      pages = {18-26},
      doi = {10.11648/j.ijber.20231201.13},
      url = {https://doi.org/10.11648/j.ijber.20231201.13},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijber.20231201.13},
      abstract = {Vietnam's real estate market has grown enormously as the government promotes public investment. In particular, the COVID-19 pandemic has had a great impact on changing consumer habits. Customers often search for information about real estate projects and brands through social media platforms before consulting relatives or brokers. A brand with a higher level of awareness will be more valuable and trusted by many customers choosing projects. Therefore, it can be affirmed that it is necessary to determine the influence of social media marketing efforts on brand awareness. This study examined the relationship between social media marketing efforts and customer brand awareness in the real estate industry in Vietnam. This study employed a deductive methodology coupled with a quantitative approach. The data collected from six hundred real estate clients were subjected to Cronbach's Alpha reliability analysis, exploratory factor analysis, correlation analysis, multiple regression, T-Test, and ANOVA techniques to determine the existence of an indirect relationship. According to the findings of this study, social media marketing efforts include five factors: Interaction, Trendiness, Entertainment, Customization, and Electronic Word of Mouth (eWOM) positively impact real estate customers' brand awareness. While customization significantly influences the customer's brand awareness, Trendiness has little impact on consumers' brand awareness. Still, it remains a crucial factor in enhancing the efficacy of social media marketing. Thus, real estate enterprises must improve social media marketing efforts to collect information efficiently, reach target customers, and facilitate sales.},
     year = {2023}
    }
    

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    AU  - Trinh Tran Thi Thuy
    AU  - Long Le Phuoc Cuu
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    DO  - 10.11648/j.ijber.20231201.13
    T2  - International Journal of Business and Economics Research
    JF  - International Journal of Business and Economics Research
    JO  - International Journal of Business and Economics Research
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    PB  - Science Publishing Group
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    UR  - https://doi.org/10.11648/j.ijber.20231201.13
    AB  - Vietnam's real estate market has grown enormously as the government promotes public investment. In particular, the COVID-19 pandemic has had a great impact on changing consumer habits. Customers often search for information about real estate projects and brands through social media platforms before consulting relatives or brokers. A brand with a higher level of awareness will be more valuable and trusted by many customers choosing projects. Therefore, it can be affirmed that it is necessary to determine the influence of social media marketing efforts on brand awareness. This study examined the relationship between social media marketing efforts and customer brand awareness in the real estate industry in Vietnam. This study employed a deductive methodology coupled with a quantitative approach. The data collected from six hundred real estate clients were subjected to Cronbach's Alpha reliability analysis, exploratory factor analysis, correlation analysis, multiple regression, T-Test, and ANOVA techniques to determine the existence of an indirect relationship. According to the findings of this study, social media marketing efforts include five factors: Interaction, Trendiness, Entertainment, Customization, and Electronic Word of Mouth (eWOM) positively impact real estate customers' brand awareness. While customization significantly influences the customer's brand awareness, Trendiness has little impact on consumers' brand awareness. Still, it remains a crucial factor in enhancing the efficacy of social media marketing. Thus, real estate enterprises must improve social media marketing efforts to collect information efficiently, reach target customers, and facilitate sales.
    VL  - 12
    IS  - 1
    ER  - 

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Author Information
  • Faculty of Digital Economy and E–commerce, Vietnam-Korea University of Information and Communication Technology, Danang, Vietnam

  • Faculty of Digital Economy and E–commerce, Vietnam-Korea University of Information and Communication Technology, Danang, Vietnam

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