ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria

Felix Ukwu; Charles Manasseh; Chine Sp Logan; Ogochukwu Okanya; Felicia Eze-Dike; Emeka Ejim

doi:doi:10.11648/j.ijber.20231203.16

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ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria

Felix Ukwu, Charles Manasseh, Chine Sp Logan, Ogochukwu Okanya, Felicia Eze-Dike, Emeka Ejim

Published in International Journal of Business and Economics Research (Volume 12, Issue 3)

Received: 3 March 2023 Accepted: 21 March 2023 Published: 27 June 2023

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Abstract

The primary function of every government is to provide the basic services needed by the citizens to improve their standard of living. Local government administration is created to trickle down powers of government, its functions and services which the federal and state government may not readily perform, down to the grassroots. Globalization has created the opportunity to access the avalanche of information, communication and technological services (ICT) to bridge the gap of the challenges of delivery of social services, in all the levels of government. The purpose of this paper is to examine the utilization of information and communication technology (ICT) in the delivery of social services in local government council areas in Enugu state, The work, in its findings, identified the numerous ICT packages that could be used to deliver social services to the grassroots such as e- health services, e-construction services, e-education among others, it also identified barriers that could inhibit the proper utilization of these ICT devices such as personnel problem, inadequate equipment, and lack of finance or capital and recommends support of all the levels of government through increased funding and appropriate legal frameworks to spur the actualization of this ICT revolution. It also suggests putting all the necessary requirements needed for the appropriate utilization of these ICT devices for maximum performance.

Published in	International Journal of Business and Economics Research (Volume 12, Issue 3)
DOI	10.11648/j.ijber.20231203.16
Page(s)	123-128
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

ICT, Social Services Delivery, Local Government

References

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[2]	(Adeyemi, 2012). Australian Centre of excellence for Local Government (ACELG, 2012). Learning in local government. Issues paper 3.
[3]	Ayegbu, S and Teryima, S. I (2015). The role of information communication technology (ICT) in enhancing productivity in local government administration in Benue state, Nigeria. International Journal of Business and Economic Development vol. 3 number 1, pg. 110.
[4]	Bolatito, S. and Ibrahim, B. S. (2014). Challenges of local government administration in Nigeria; An appraisal of Nigerian experience. International Journal of Science and Research (ijsr) Vol. 3 (7), 562-568.
[5]	Boyoung, I and Jung, J (2001) Using ICT to strengthen government transparency and relations with citizens in Korea. Korean ministry of planning and budget. And Seoul National University.
[6]	Food and Agriculture Organization of the United Nations (2021). E-learning methodologies and good practices. Second edition. A guide for designing and delivering e-learning solutions from the FAO e-Learning Academy. p4.
[7]	Gullsiet, M. K, Nilsen, E, R, and Stendal, k (2020) Implementation of e-health technology in community health care: The complexity of stakeholder involvement. bmc Health Services Research 20: 395. https://doi.org/10.1186/s12913-020-05287-2.
[8]	Kemi, D. V., Omolara, O. E., Oludare, A and Umar, A. M (2015). The use of ICT tools in tackling insecurity and terrorism problem in Nigeria network and complex system. Issn 2224-610x (paper) Issn 2225-0603 (online) vol. 5, no. 5.
[9]	Ng’ang’a, D. W (2014). The impact of ICT in service delivery: A case study of the ministry of planning and devolution. KDI school of public policy and management. master of development policy.
[10]	Oboegbulem, A and Ugwu, R. N (2013). The place of ICT (Information and communication technology) in the administration of secondary schools in South Eastern states of Nigeria. US-China education review a, ISSN 2161-623x. vol. 3, no. 4, 231-238.
[11]	Olalekan, A. A (2014). Digital news media, ethics and freedom of expression – a Nigerian perspective. Mediterranean Journal of Social Sciences.
[12]	Omran. I. Y (2020). The importance of e-construction implementation in the Syrian projects. Tishreen University Journal for Research and Scientific Studies. (24) no. (5) 4242. https://www.researchgate.net/publication/350020645.
[13]	UNDP evaluation office (2001). Information communication technology for development. no 5 pp 1-31.
[14]	Wangwe, F. N. (2010). Enhancing professionalization of human resource management in the public service in Africa, in capacity building workshop for public sector human resource managers in Africa, Benin: Yomleks publishers.

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APA Style

Felix Ukwu, Charles Manasseh, Chine Sp Logan, Ogochukwu Okanya, Felicia Eze-Dike, et al. (2023). ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria. International Journal of Business and Economics Research, 12(3), 123-128. https://doi.org/10.11648/j.ijber.20231203.16

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ACS Style

Felix Ukwu; Charles Manasseh; Chine Sp Logan; Ogochukwu Okanya; Felicia Eze-Dike, et al. ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria. Int. J. Bus. Econ. Res. 2023, 12(3), 123-128. doi: 10.11648/j.ijber.20231203.16

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AMA Style

Felix Ukwu, Charles Manasseh, Chine Sp Logan, Ogochukwu Okanya, Felicia Eze-Dike, et al. ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria. Int J Bus Econ Res. 2023;12(3):123-128. doi: 10.11648/j.ijber.20231203.16

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@article{10.11648/j.ijber.20231203.16,
  author = {Felix Ukwu and Charles Manasseh and Chine Sp Logan and Ogochukwu Okanya and Felicia Eze-Dike and Emeka Ejim},
  title = {ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria},
  journal = {International Journal of Business and Economics Research},
  volume = {12},
  number = {3},
  pages = {123-128},
  doi = {10.11648/j.ijber.20231203.16},
  url = {https://doi.org/10.11648/j.ijber.20231203.16},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijber.20231203.16},
  abstract = {The primary function of every government is to provide the basic services needed by the citizens to improve their standard of living. Local government administration is created to trickle down powers of government, its functions and services which the federal and state government may not readily perform, down to the grassroots. Globalization has created the opportunity to access the avalanche of information, communication and technological services (ICT) to bridge the gap of the challenges of delivery of social services, in all the levels of government. The purpose of this paper is to examine the utilization of information and communication technology (ICT) in the delivery of social services in local government council areas in Enugu state, The work, in its findings, identified the numerous ICT packages that could be used to deliver social services to the grassroots such as e- health services, e-construction services, e-education among others, it also identified barriers that could inhibit the proper utilization of these ICT devices such as personnel problem, inadequate equipment, and lack of finance or capital and recommends support of all the levels of government through increased funding and appropriate legal frameworks to spur the actualization of this ICT revolution. It also suggests putting all the necessary requirements needed for the appropriate utilization of these ICT devices for maximum performance.},
 year = {2023}
}

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TY  - JOUR
T1  - ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria
AU  - Felix Ukwu
AU  - Charles Manasseh
AU  - Chine Sp Logan
AU  - Ogochukwu Okanya
AU  - Felicia Eze-Dike
AU  - Emeka Ejim
Y1  - 2023/06/27
PY  - 2023
N1  - https://doi.org/10.11648/j.ijber.20231203.16
DO  - 10.11648/j.ijber.20231203.16
T2  - International Journal of Business and Economics Research
JF  - International Journal of Business and Economics Research
JO  - International Journal of Business and Economics Research
SP  - 123
EP  - 128
PB  - Science Publishing Group
SN  - 2328-756X
UR  - https://doi.org/10.11648/j.ijber.20231203.16
AB  - The primary function of every government is to provide the basic services needed by the citizens to improve their standard of living. Local government administration is created to trickle down powers of government, its functions and services which the federal and state government may not readily perform, down to the grassroots. Globalization has created the opportunity to access the avalanche of information, communication and technological services (ICT) to bridge the gap of the challenges of delivery of social services, in all the levels of government. The purpose of this paper is to examine the utilization of information and communication technology (ICT) in the delivery of social services in local government council areas in Enugu state, The work, in its findings, identified the numerous ICT packages that could be used to deliver social services to the grassroots such as e- health services, e-construction services, e-education among others, it also identified barriers that could inhibit the proper utilization of these ICT devices such as personnel problem, inadequate equipment, and lack of finance or capital and recommends support of all the levels of government through increased funding and appropriate legal frameworks to spur the actualization of this ICT revolution. It also suggests putting all the necessary requirements needed for the appropriate utilization of these ICT devices for maximum performance.
VL  - 12
IS  - 3
ER  -

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Author Information

Felix Ukwu

Department of Public Administration and Local Government, University of Nigeria, Nsukka, Nigeria
Charles Manasseh

Department of Banking and Finance, University of Nigeria, Enugu Campus, Nigeria
Chine Sp Logan

Department of Public Policy, Helms School of Government, Liberty University, Lynchburg, USA
Ogochukwu Okanya

Department of Banking and Finance, Institute of Management and Technology, Enugu, Nigeria
Felicia Eze-Dike

Department of English and Communication Art, Ignatius Ajuru University of Education, Port Harcourt, Nigeria
Emeka Ejim

Department of Business Admin and Management, Institute of Management and Technology, Enugu, Nigeria

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APA Style

Felix Ukwu, Charles Manasseh, Chine Sp Logan, Ogochukwu Okanya, Felicia Eze-Dike, et al. (2023). ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria. International Journal of Business and Economics Research, 12(3), 123-128. https://doi.org/10.11648/j.ijber.20231203.16

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ACS Style

Felix Ukwu; Charles Manasseh; Chine Sp Logan; Ogochukwu Okanya; Felicia Eze-Dike, et al. ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria. Int. J. Bus. Econ. Res. 2023, 12(3), 123-128. doi: 10.11648/j.ijber.20231203.16

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AMA Style

Felix Ukwu, Charles Manasseh, Chine Sp Logan, Ogochukwu Okanya, Felicia Eze-Dike, et al. ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria. Int J Bus Econ Res. 2023;12(3):123-128. doi: 10.11648/j.ijber.20231203.16

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@article{10.11648/j.ijber.20231203.16,
  author = {Felix Ukwu and Charles Manasseh and Chine Sp Logan and Ogochukwu Okanya and Felicia Eze-Dike and Emeka Ejim},
  title = {ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria},
  journal = {International Journal of Business and Economics Research},
  volume = {12},
  number = {3},
  pages = {123-128},
  doi = {10.11648/j.ijber.20231203.16},
  url = {https://doi.org/10.11648/j.ijber.20231203.16},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijber.20231203.16},
  abstract = {The primary function of every government is to provide the basic services needed by the citizens to improve their standard of living. Local government administration is created to trickle down powers of government, its functions and services which the federal and state government may not readily perform, down to the grassroots. Globalization has created the opportunity to access the avalanche of information, communication and technological services (ICT) to bridge the gap of the challenges of delivery of social services, in all the levels of government. The purpose of this paper is to examine the utilization of information and communication technology (ICT) in the delivery of social services in local government council areas in Enugu state, The work, in its findings, identified the numerous ICT packages that could be used to deliver social services to the grassroots such as e- health services, e-construction services, e-education among others, it also identified barriers that could inhibit the proper utilization of these ICT devices such as personnel problem, inadequate equipment, and lack of finance or capital and recommends support of all the levels of government through increased funding and appropriate legal frameworks to spur the actualization of this ICT revolution. It also suggests putting all the necessary requirements needed for the appropriate utilization of these ICT devices for maximum performance.},
 year = {2023}
}

Copy | Download

TY  - JOUR
T1  - ICT and Social Services Delivery in the Local Government Councils (LGCs) in Enugu State Nigeria
AU  - Felix Ukwu
AU  - Charles Manasseh
AU  - Chine Sp Logan
AU  - Ogochukwu Okanya
AU  - Felicia Eze-Dike
AU  - Emeka Ejim
Y1  - 2023/06/27
PY  - 2023
N1  - https://doi.org/10.11648/j.ijber.20231203.16
DO  - 10.11648/j.ijber.20231203.16
T2  - International Journal of Business and Economics Research
JF  - International Journal of Business and Economics Research
JO  - International Journal of Business and Economics Research
SP  - 123
EP  - 128
PB  - Science Publishing Group
SN  - 2328-756X
UR  - https://doi.org/10.11648/j.ijber.20231203.16
AB  - The primary function of every government is to provide the basic services needed by the citizens to improve their standard of living. Local government administration is created to trickle down powers of government, its functions and services which the federal and state government may not readily perform, down to the grassroots. Globalization has created the opportunity to access the avalanche of information, communication and technological services (ICT) to bridge the gap of the challenges of delivery of social services, in all the levels of government. The purpose of this paper is to examine the utilization of information and communication technology (ICT) in the delivery of social services in local government council areas in Enugu state, The work, in its findings, identified the numerous ICT packages that could be used to deliver social services to the grassroots such as e- health services, e-construction services, e-education among others, it also identified barriers that could inhibit the proper utilization of these ICT devices such as personnel problem, inadequate equipment, and lack of finance or capital and recommends support of all the levels of government through increased funding and appropriate legal frameworks to spur the actualization of this ICT revolution. It also suggests putting all the necessary requirements needed for the appropriate utilization of these ICT devices for maximum performance.
VL  - 12
IS  - 3
ER  -

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