Difficulties of E-banking Advancement in Bangladesh
Science Journal of Business and Management
Volume 4, Issue 3, June 2016, Pages: 67-71
Received: Apr. 2, 2016; Accepted: Apr. 13, 2016; Published: May 7, 2016
Views 3490      Downloads 124
Mohammad Shamsus Sadekin, Department of Humanities, Chittagong University of Engineering & Technology, Chittagong, Bangladesh
Md. Abdul Hannan Shaikh, Department of Management, Islamic University, Kushtia, Bangladesh
Article Tools
Follow on us
E-banking implies provision of banking products and services through electronic delivery channels. It permits anytime, anywhere and any how banking. It offers easy, faster, convenient, low cost banking services around the clock. The study was designed to difficulties of e-banking advancement in Bangladesh. No comprehensive study has yet been conducted especially on advancement of e-banking in Bangladesh. The investigation was concentrated in various divisions, districts, towns and rural areas in Bangladesh. The study has been conducted mainly based on primary data. Secondary data has also been used for this purpose. To collect information of e-banking advancement in Bangladesh the websites of related banks were used. Primary data was collected by providing questionnaire to the respondents through e-mail and researcher’s direct physical communication. Response from total 120 respondents consisting of 44 bankers and 76 bank customers were selected randomly for the study were considered. In analyzing data, the statistical tools have used with the aid of SPSS software. The result shows that almost all Bangladeshi banks offer e-banking services. State owned commercial banks are in backward position. Quality of e-banking services in Bangladesh is not good. E-banking practice in Bangladesh is not highly secured and Bangladeshi users have lack of awareness about e-banking security.
E-banking, ATM, POS
To cite this article
Mohammad Shamsus Sadekin, Md. Abdul Hannan Shaikh, Difficulties of E-banking Advancement in Bangladesh, Science Journal of Business and Management. Vol. 4, No. 3, 2016, pp. 67-71. doi: 10.11648/j.sjbm.20160403.11
Copyright © 2016 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Gerrard P, Cunningham J. B. (2003) “The Diffusion of Internet Banking Among Singapore Consumers.” International Journal of Bank Marketing, 21(1), 16-28.
Cronin, Mary J (1997) “Banking and Finance on the Internet.” John Wiley and Sons. ISBN 0-471-29219-2 page 41 From Banking and Finance on the Internet. Retrieved 2008-07-10.
Bony S Z and Kabir F (2013) “Practice of E-banking in commercial bank: An empirical study in Bangladesh” International Journal of Business and Social Research (IJBSR), Volume -3.
Islam M M (2015) “Challenges and Prospects of Internet Banking in Bangladesh: Banker's (Service Providers) Point of View”.
Biswas, Shyamapada et.al. (2011). “Electronic Banking in Bangladesh: Security Issues, Forms, Opportunities and Challenges.” Canadian Journal on Scientific and Industrial Research. Vol. 2.
Baten, M A and Kamil A A (2010) “E-Banking of Economical Prospects in Bangladesh.” Journal of Internet Banking and Commerce. Vol. 15.
Islam M M (2005) “Proposed ICT Infrastructure for E-banking in Bangladesh”. Department of Computer and Systems Sciences, Royal Institute of Technology (KTH), Stockholm, Sweden.
Al-Amin S and Rahman S (2010) “Application of Electronic Banking in Bangladesh; An Overview” Bangladesh Research Publication Journal, Volium-4.
Hasan A H M S, Baten M A, Kamil A A and Parvin S (2010) “Adoption of E-Banking in Bangladesh: An exploratory Study.” African Journal of Business Management. Vol.4.
Khan W and Kamruzzaman M (2012) “Problems and Prospects of E-banking in Bangladesh.” Development Compilation, Vol. 07. No. 02.
Rahman H et.al. (2012) “Problems and Prospects of E-Banking in Bangladesh.” International Journal of Scientific and Research Publications, Volume 2.
Mondal, K. C. and Saha, A. K. (2013). “Client Satisfaction of Internet Banking Service in Bangladesh: An Exploratory Study”, ASA University Review, Vol. 7 No. 1.
Science Publishing Group
1 Rockefeller Plaza,
10th and 11th Floors,
New York, NY 10020
Tel: (001)347-983-5186