Journal of Human Resource Management

| Peer-Reviewed |

Merger and Acquisition in Ghana Revenue Authority, Human Resource Issues Involved

Received: 26 September 2016    Accepted: 28 October 2016    Published: 21 February 2017
Views:       Downloads:

Share This Article

Abstract

The study explored the human resource issues in merger and acquisition using the case of Ghana Revenue Authority (GRA). Specifically, the study sought to investigate how the human resource issues were being dealt with in the merging of IRS, CEPS and VAT into GRA; also the study examines the impact that merging exercise would have on GRA employees and to come out with measures that could be put in place to ensure that future M&A deals do not adversely affect merging institutions work force. The study was conducted using cross-sectional survey. The total population of the study was 500 employees constituting all the employees in the Kumasi district offices of GRA. A simple random sampling was employed in selecting the sample for the study and based on the Krejcie and Morgan (1970) sampling table; the sample size for this study was 217 on a 95 percent confidence level. Of the 217 questionnaires distributed in all the Kumasi offices of GRA, 150 responded and 108 were usable generating an overall usable response rate of 61.7%. Data was collected using a questionnaire which used a 5-point Likert scale questions and was analysed further using descriptive statistics such as mean and standard deviation and frequency. The study established that the human resource department of all the three entities was somehow involved in the entire process of the integration process. The study recommended that in any attempt to implement any policy in the future, management of GRA ought to consult all parties especially the minor groups since it became apparent that most of the employees were not consulted but instead the consultation was done with the employee’s representatives at the expense of the entire workforce.

DOI 10.11648/j.jhrm.20170501.13
Published in Journal of Human Resource Management (Volume 5, Issue 1, February 2017)
Page(s) 19-31
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Merger and Acquisition, Ghana Revenue Authority, Human Resource Issues and Employees

References
[1] Aguilera, R. V. & Dencker, J. C. (2004). The role of human resource management incross-border mergers and acquisitions. The International Journal of Human Resource Management, ISSN 0958-5192 available at http://www.tandf.co.uk/journals DOI: 10.1080/0958519042000257977.
[2] Alaranta, M. (2005). Evaluating Success in post-merger IT integration: A case studyThe electronic Journal Information System Evaluation (8:3), PP 143-150
[3] Antila, E. M. (2006). The role of HR managers I international mergers and acquisitions: A multiple case study. The International Journal of Human Resource Management, 17, 999-1020.
[4] M. (2001) “A Mergers Bitter Harvest,” Business Week (February 5: 112-114). AT Kearney, Booz-Allen & Hamilton BCG & KPMG Report, (2001) Pages 4-9. BenQ boss sees Siemens unit turning profit in 2007. (2005, June 9). Taipei Times, p. 11.
[5] Bobier, S. [V. P]. HR (2000). Survey on mergers and acquisitions conducted by theOrtho McNeil division of Johnson and Johnson under the direction of and presented.
[6] Brenner, interview conducted in September 2008.
[7] Buono, A. F., & Bowditch, J. L. (1989). The human side of mergers and acquisitions: Managing collisions between people, cultures and organizations. San Francisco, CA: Jossey-Bass.
[8] Financial Executives Research Foundation [CFERF]. (2010). People issues in mergers and acquisition: Learning from experience. [Availableatwww.cferf.org.]
[9] Cartwright, S., & Cooper, G. (1996). Managing mergers, acquisitions and strategic alliances: Integrating people and cultures. Oxford, UK: Butter worth Heinemann.
[10] Cascio, W. F. (2010). Done Deal: Now Manage Post-Merger Integration. [Article]. HR Magazine, 55 (10), 42-46.
[11] Challenge” International Focus (Society for Human Resource Management).
[12] Charman, A (1999) “Global Mergers and Acquisitions: The Human Resource Chatter jee, S. (1986). Types of synergy and economic value: The impact of acquisitions on merging and rival firms, Strategic Management Journal, 7: (199-239).
[13] Cheng, S. S. & Seeger, M. W. (2012). Cultural Differences and CommunicationIssues in International Mergers and Acquisitions: A Case Study of BenQ Debacle. International Journal of Business and Social Science Vol. 3 No. 3; February 2012. Available at www.ijbssnet.com
[14] Corporate Leadership Council. (2003). Fact brief: Integrating employees and managers after acquisition. Washington, DC: Corporate Executive Board. Debrah, Y. A. (2002). Doing business in Ghana. Thunderbird International BusinessReview, 44, 495-514.
[15] R. (1994). Post-acquisition management: A process of strategic and organizational learning. The management of corporate acquisitions: International perspectives. London, England: The Macmillan Press, pp. 359390.
[16] Divestiture Implementation Committee. (2004). Unlocking Ghana’s potential. Accra, Ghana: Author.
[17] Faller M. (2006). Strategie orientierte HR Due Diligence; Lohmark-Köln: Josef EulVerlag
[18] Ge, Q. & Cao, H. M. (2014) Enterprise Merger of Human Resources IntegrationProblems Probing. Journal of Human Resource and Sustainability Studies, 2, 27-32. http://dx.doi.org/10.4236/jhrss.2014.22003.
[19] & the Deal. (2009). Deal breakers: Retention, integration and culture, 3-8. Ivancevich, J. M., Schweiger, D. M., & Power, F. R. (1987). Strategies for managing human resources during mergers and acquisitions. Human Resource Planning, 10(1), 19-35.
[20] Juneja, J. A. (2013). In-depth Study of role of Peoples Optimism in post merger integration and case study of process and information technology integration. Unpublished Doctorial Dissertation submitted to the Faculty of Management, Ganpat University.
[21] KPMG. (2011). Post merger people Integration.
[22] üger, W., & Müller-Stewens, G. (1994). Matching acquisition policy and integration style. InG.von Krogh, A. Sinatra, & H. Singh (Eds.), The management of corporate acquisitions: International perspectives. London, England: The Macmillan Press, pp, 50-87.
[23] Marks, M. L., & Mirvis, P. H. (2001). Making mergers and acquisitions work: Strategic and psychological preparation. Academy of Management Executive, 15 (2), 80-92.
[24] Marks, M. L., & Mirvis, P. H. (2011). Merge Ahead: A Research Agenda to Increase Merger and Acquisition Success. Journal of Business and Psychology, 26 (2), 161-168. doi: 10.1007/s10869-011-9219-4.
[25] McKinsey & Company, Perspectives on Merger Integration, June 2010.
[26] Muller, J., Green, J. and Tierney, C(2001)“Chryslers Rescue Team,” Business Week: 48-50.
[27] Napier, N. K. (1989). Mergers and acquisitions, human resource issues and outcomes: A review and suggested typology‟. Journal of Management Studies, 26 (3), 271-289.
[28] National Communications Authority Mobile Data Month over Month Subscription Trends Jan-Aug 2015, [available at http://www. nca.org.gh]
[29] Pikula, D. A. (1999). Mergers & acquisitions: Organizational culture & hr issues, Industrial Relations Centre Queens University Kingston, Ontario, ISBN 088886-516-3.
[30] Rael, interview conducted in September 2008.
[31] D. J. & Scherer, F. M. (1987). Mergers, sell-offs and economic efficiency. Washington, DC: The Brookings Institution.
[32] Roberts, A., Wallace, W. & Moles, P. (2010). Mergers and Acquisitions. Edinburgh Business School Herriot-Watt University Edinburgh learning text. United Kingdom, UK: Oxford University Press.
[33] Schramm M., Hansmeyer E. (2011). Transaktionener folgreich managen; München: Vahlen
[34] Schuler, R. S. and Jackson, S. E. (2001). HR issues and activities in mergers andacquisitions. European Management Journal, 19 (3), 239-53.
[35] D. & Ivancevich, J. (1987) “Human Resources: The forgotten factor in Mergers and Acquisitions.” Personnel Administrator, 30(11), 47-48. Schweiger D, Ivancevich, J. & Power, F. (1987) “Executive actions for managing human resources before and after acquisition” Academy of Management Executive (1), 127-138.
[36] Schweiger, D. & Weber, Y. (1989). Strategies for merging human resources during mergers and acquisitions: An empirical investigation.” Human Resource Planning, 12, 69-86.
[37] H. & Montgomery, C. A. (1987) "Corporate Acquisition Strategies and Economic Performance," Strategic Management Journal: 377-386. TUC SLAMS VODAFONE LAY-OFFS. (2009, August 3). The Ghanaian Times, p.
[38] Unger M. (2007); Post-Merger-Integration; http://www.contrastconsulting.com/fileadmin/user_upload/press_file/Post_Merger_Integration_01.pdf
[39] United Nations Conference on Trade and Development. (2000). World Investment Report, New York, NY: United Nations.
[40] United Nations Conference on Trade and Development. (2004). World Investment Report, New York, NY: United Nations.
[41] Financial Services-UT Bank (Merger Circular), (2010). VODAFONE SENDS 950 HOME. (2009, August. The Daily Graphic, p. 1. Walsh, J. P. (1988) Top Management Turnover Following Mergers and Acquisitions, Strategic Management Journal, 9: 173-83.
Cite This Article
  • APA Style

    Owusu Alfred, Amo Francis. (2017). Merger and Acquisition in Ghana Revenue Authority, Human Resource Issues Involved. Journal of Human Resource Management, 5(1), 19-31. https://doi.org/10.11648/j.jhrm.20170501.13

    Copy | Download

    ACS Style

    Owusu Alfred; Amo Francis. Merger and Acquisition in Ghana Revenue Authority, Human Resource Issues Involved. J. Hum. Resour. Manag. 2017, 5(1), 19-31. doi: 10.11648/j.jhrm.20170501.13

    Copy | Download

    AMA Style

    Owusu Alfred, Amo Francis. Merger and Acquisition in Ghana Revenue Authority, Human Resource Issues Involved. J Hum Resour Manag. 2017;5(1):19-31. doi: 10.11648/j.jhrm.20170501.13

    Copy | Download

  • @article{10.11648/j.jhrm.20170501.13,
      author = {Owusu Alfred and Amo Francis},
      title = {Merger and Acquisition in Ghana Revenue Authority, Human Resource Issues Involved},
      journal = {Journal of Human Resource Management},
      volume = {5},
      number = {1},
      pages = {19-31},
      doi = {10.11648/j.jhrm.20170501.13},
      url = {https://doi.org/10.11648/j.jhrm.20170501.13},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20170501.13},
      abstract = {The study explored the human resource issues in merger and acquisition using the case of Ghana Revenue Authority (GRA). Specifically, the study sought to investigate how the human resource issues were being dealt with in the merging of IRS, CEPS and VAT into GRA; also the study examines the impact that merging exercise would have on GRA employees and to come out with measures that could be put in place to ensure that future M&A deals do not adversely affect merging institutions work force. The study was conducted using cross-sectional survey. The total population of the study was 500 employees constituting all the employees in the Kumasi district offices of GRA. A simple random sampling was employed in selecting the sample for the study and based on the Krejcie and Morgan (1970) sampling table; the sample size for this study was 217 on a 95 percent confidence level. Of the 217 questionnaires distributed in all the Kumasi offices of GRA, 150 responded and 108 were usable generating an overall usable response rate of 61.7%. Data was collected using a questionnaire which used a 5-point Likert scale questions and was analysed further using descriptive statistics such as mean and standard deviation and frequency. The study established that the human resource department of all the three entities was somehow involved in the entire process of the integration process. The study recommended that in any attempt to implement any policy in the future, management of GRA ought to consult all parties especially the minor groups since it became apparent that most of the employees were not consulted but instead the consultation was done with the employee’s representatives at the expense of the entire workforce.},
     year = {2017}
    }
    

    Copy | Download

  • TY  - JOUR
    T1  - Merger and Acquisition in Ghana Revenue Authority, Human Resource Issues Involved
    AU  - Owusu Alfred
    AU  - Amo Francis
    Y1  - 2017/02/21
    PY  - 2017
    N1  - https://doi.org/10.11648/j.jhrm.20170501.13
    DO  - 10.11648/j.jhrm.20170501.13
    T2  - Journal of Human Resource Management
    JF  - Journal of Human Resource Management
    JO  - Journal of Human Resource Management
    SP  - 19
    EP  - 31
    PB  - Science Publishing Group
    SN  - 2331-0715
    UR  - https://doi.org/10.11648/j.jhrm.20170501.13
    AB  - The study explored the human resource issues in merger and acquisition using the case of Ghana Revenue Authority (GRA). Specifically, the study sought to investigate how the human resource issues were being dealt with in the merging of IRS, CEPS and VAT into GRA; also the study examines the impact that merging exercise would have on GRA employees and to come out with measures that could be put in place to ensure that future M&A deals do not adversely affect merging institutions work force. The study was conducted using cross-sectional survey. The total population of the study was 500 employees constituting all the employees in the Kumasi district offices of GRA. A simple random sampling was employed in selecting the sample for the study and based on the Krejcie and Morgan (1970) sampling table; the sample size for this study was 217 on a 95 percent confidence level. Of the 217 questionnaires distributed in all the Kumasi offices of GRA, 150 responded and 108 were usable generating an overall usable response rate of 61.7%. Data was collected using a questionnaire which used a 5-point Likert scale questions and was analysed further using descriptive statistics such as mean and standard deviation and frequency. The study established that the human resource department of all the three entities was somehow involved in the entire process of the integration process. The study recommended that in any attempt to implement any policy in the future, management of GRA ought to consult all parties especially the minor groups since it became apparent that most of the employees were not consulted but instead the consultation was done with the employee’s representatives at the expense of the entire workforce.
    VL  - 5
    IS  - 1
    ER  - 

    Copy | Download

Author Information
  • Marketing Department, Kumasi Technical University, Kumasi, Ghana

  • Marketing Department, Kumasi Technical University, Kumasi, Ghana

  • Sections