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Survival and Dysfunctions of Bureaucracy: A Critical Analysis of Public Bureaucracy in Sri Lanka

Received: 19 October 2016    Accepted: 1 November 2016    Published: 25 November 2016
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Abstract

This study examines the survival and dysfunctions of public bureaucracy in Sri Lanka. Major objective of this study is to analysis functions and practical challenges of public bureaucracy in Sri Lanka. As well as it tries to find out the solutions which can be used to improve the effectiveness service of bureaucracy in Sri Lanka. Bureaucracy is most important role in the world: implementation and formulation of policy, delegated legislation, administrative adjudication, importance to government and governing process, service to the people, etc. In contrast, it has earned a nick name for red tapism, nepotism, and corruption. This study is a qualitative research and data were collected mainly from secondary sources such as books, journals, newspapers, internet articles and relevant research articles. In Sri Lanka, public bureaucracy has earned bad name and ill will of the people, due to challenges of Public Administration Reforms (PAR), inefficiency and ineffectiveness public service delivery, dysfunction of constitutional arrangements, ineffectiveness of Public Service Commission (PSC) and ombudsman, failure and changing the public policies, politicization and family rule of administration, ethnic, regional vise bureaucracy, insufficient resources and capacity, lack of citizen participation and lack of awareness of the citizens, corruption etc. Ensuring provincial autonomy decentralization, ensuring greater communication and accountability between policymakers, citizens, bureaucrats and politicians, ensuring higher salary scale/higher salaries in public sector, strengthening stakeholders and citizen participation, strengthening the Public Private Partnership (PPP), introducing e-government techniques and New Public Management (NPM) reform in governance process, administrators should learn and get the training in other languages (Tamil and Sinhala), strengthening the ombudsman and public service commission and ensuring better financial management and accountability are can be improving public bureaucracy in Sri Lanka.

Published in Advances in Sciences and Humanities (Volume 2, Issue 4)
DOI 10.11648/j.ash.20160204.11
Page(s) 31-39
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Bureaucracy, Dysfunction, Survival, Sri Lanka

References
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[2] Citizen-Client Charter, 2007, Ministry of Public Administration and Home Affairs, Sri Lanka.
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[5] Dick B., 2003, History of bureaucracy, A brief history of organizations, Available From: http://www.aral.com.au/DLitt/DLitt_P21whtb.pdf, [Accessed on 18 May 2016].
[6] Economic Commission for Africa, 2003, Public Sector Management Reforms in Africa: Lessons Learned, Addis Ababa, Ethiopia: Development Policy Management Division (DPMD)-Economic Commission for Africa.
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[8] From Citizen’s Charter to Public Service Guarantees: Entitlements to Public Services, 2008, House of Commons, London: The Stationary Office Limited.
[9] Gunasekara, R., ‎2016, Representative Bureaucracy: Some Reflections of the Colonial Civil Service Administration in Sri Lanka, Available From: http://dlib.pdn.ac.lk/bitstream/123456789/1304/1/Tambiah,%20S.%20J..pdf, [Accessed on 20 May 2016].
[10] Iqbal, M. C. M., 2002, The Public Service of Sri Lanka, Annual Report in the State of Human Rights in Sri Lanka.
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[12] Jabbar, M. A., Sajeetha, T. F., 2015, The Role of Bureaucracy in Building Rural Development: A Study of Addalaichenai Divisional Secretariat, Sri Lanka, Vol. 62, International Letters of Social and Humanistic Sciences.
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[14] Joshi, A., 2011, 4 Important Roles of Bureaucracy in Developing Countries Like India, Available From: http://Www.Preservearticles.Com/201106027410/4-Important-Roles-Of-Bureaucracy-In-Developing-Countries-Like-India.Html, [Accessed on 1 May 2016].
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[18] Public Service and the Public Service Commission (PSC) of Sri Lanka, 2014, Transparency International Sri Lanka.
[19] Public Service Commission-Sri Lanka, Available From: http://www.psc.gov.lk/web/index.php?option=com_content&view=frontpage&Itemid=1&lang=en, [Accessed on 24 May 2016].
[20] Rathod, P. B., 2007, Comparative Public Administration, ABD PUBLISHERS Jaipur, India.
[21] Sabharwal, M., & Berman, E. M., (eds), 2013, History and Context of Public Administration in Sri Lanka, Chapter 24, Public Administration in South Asia, CRC Press.
[22] Samaratunge, R., & Bennington, L., 2002, New Public Management: Challenge for Sri Lanka, Vol 24. No 1, Asian Journal of Public Administration.
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[24] The Ombudsman, 2015, The Constitution of the Democratic Socialist Republic of Sri Lanka, Parliament Secretariat.
[25] UNDP, 1999, Decentralization: A Sampling of Definitions, Working paper. New York: UNDP.
[26] Warnapala, W., 2013, Public Administration in Sri Lanka, A Framework for Research, Available From: http://www.island.lk/index.php?page_cat=article-details&page=article-details&code_title=85721., [Accessed on 20 May 2016].
[27] What’s The Deal with Colombo’s Port City?, 2016, Available From: http://roar.lk/reports/whats-deal-colombos-port-city/ [Accessed on: 28 April 2016].
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  • APA Style

    Mohamed Ibrahim Mohamed Irfan. (2016). Survival and Dysfunctions of Bureaucracy: A Critical Analysis of Public Bureaucracy in Sri Lanka. Advances in Sciences and Humanities, 2(4), 31-39. https://doi.org/10.11648/j.ash.20160204.11

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    Mohamed Ibrahim Mohamed Irfan. Survival and Dysfunctions of Bureaucracy: A Critical Analysis of Public Bureaucracy in Sri Lanka. Adv. Sci. Humanit. 2016, 2(4), 31-39. doi: 10.11648/j.ash.20160204.11

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    AMA Style

    Mohamed Ibrahim Mohamed Irfan. Survival and Dysfunctions of Bureaucracy: A Critical Analysis of Public Bureaucracy in Sri Lanka. Adv Sci Humanit. 2016;2(4):31-39. doi: 10.11648/j.ash.20160204.11

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  • @article{10.11648/j.ash.20160204.11,
      author = {Mohamed Ibrahim Mohamed Irfan},
      title = {Survival and Dysfunctions of Bureaucracy: A Critical Analysis of Public Bureaucracy in Sri Lanka},
      journal = {Advances in Sciences and Humanities},
      volume = {2},
      number = {4},
      pages = {31-39},
      doi = {10.11648/j.ash.20160204.11},
      url = {https://doi.org/10.11648/j.ash.20160204.11},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ash.20160204.11},
      abstract = {This study examines the survival and dysfunctions of public bureaucracy in Sri Lanka. Major objective of this study is to analysis functions and practical challenges of public bureaucracy in Sri Lanka. As well as it tries to find out the solutions which can be used to improve the effectiveness service of bureaucracy in Sri Lanka. Bureaucracy is most important role in the world: implementation and formulation of policy, delegated legislation, administrative adjudication, importance to government and governing process, service to the people, etc. In contrast, it has earned a nick name for red tapism, nepotism, and corruption. This study is a qualitative research and data were collected mainly from secondary sources such as books, journals, newspapers, internet articles and relevant research articles. In Sri Lanka, public bureaucracy has earned bad name and ill will of the people, due to challenges of Public Administration Reforms (PAR), inefficiency and ineffectiveness public service delivery, dysfunction of constitutional arrangements, ineffectiveness of Public Service Commission (PSC) and ombudsman, failure and changing the public policies, politicization and family rule of administration, ethnic, regional vise bureaucracy, insufficient resources and capacity, lack of citizen participation and lack of awareness of the citizens, corruption etc. Ensuring provincial autonomy decentralization, ensuring greater communication and accountability between policymakers, citizens, bureaucrats and politicians, ensuring higher salary scale/higher salaries in public sector, strengthening stakeholders and citizen participation, strengthening the Public Private Partnership (PPP), introducing e-government techniques and New Public Management (NPM) reform in governance process, administrators should learn and get the training in other languages (Tamil and Sinhala), strengthening the ombudsman and public service commission and ensuring better financial management and accountability are can be improving public bureaucracy in Sri Lanka.},
     year = {2016}
    }
    

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Author Information
  • Faculty of Islamic Studies and Arabic Language, South Eastern Universitry, Oluvil, Sri Lanka

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