Evaluation on the Application of Quality Management System in Tanzania Building Construction Projects
American Journal of Management Science and Engineering
Volume 2, Issue 6, November 2017, Pages: 170-175
Received: Feb. 17, 2017;
Accepted: Mar. 31, 2017;
Published: Oct. 31, 2017
Views 2753 Downloads 146
Japhary Juma Shengeza, Built Environment Engineering (BEE), College of Engineering and Technology, Mbeya University of Science and Technology, Mbeya, Tanzania
In today’s construction projects, client satisfaction demand require the building team in construction industry to achieve high quality during construction process. This excellence can be achieved with a new style of management of a system that guides the interaction of people, processes and documentation which is referred to as Quality Management System (QMS). The study has evaluated the application of Project Quality Plan (PQP) as one of the implementation strategies of QMS in construction projects. The data was collected by use of questionnaire; interview and document review. Primary data from 32 medium and large scale high rise building construction projects located in Dar es Salaam city were sampled through non-probability sampling. The findings have established that PQP preparation and application in construction building project is done at low key. PQP application only limited to inspection and test plans. Amongst the contributing factors to the low level of PQP application are: frequent revision and change order by the owner, design changes by supervising consultants and lack of knowledge on QMS as a strategic weapon to achieve quality in construction industry. It is therefore recommended that the Tanzania government through construction governing bodies has to play an important and positive role to train on the application of PQP through workshops and seminars to members of the construction building team. It is further recommended that to enhance the application of QMS and facilitate quality services in construction projects, a provisional clause be introduced in conditions of contract.
Japhary Juma Shengeza,
Evaluation on the Application of Quality Management System in Tanzania Building Construction Projects, American Journal of Management Science and Engineering.
Vol. 2, No. 6,
2017, pp. 170-175.
ILO, “Report on Construction Sector in Twenty First Century”, Retrieved: http//www.oit/org. October 9, 2016.
Rumane, A. R., “Quality Management in Construction Projects” CRC Press Taylor and Francis Group, London, 2011.
ISO 8402: 1994, “Quality Management and Quality Assurance –Vocabulary”, Retrieved: from https://law.resource.org. August 20, 2016.
Abdulaziz, A. B and Tawfiq, H. A., “ISO 9000 Quality Standards in Construction”, Journal of Management in Engineering, 1999, Nov/Dec: pp. 41-45.
Mohammed, AH. Baba, M. andAbdullah, MN., “An Overview of Quality Management System in Construction”, University Technology Malaysia (UTM), 2008, pp 1-13, Retrieved: January 20, 2017, from http//eprints.utm.my.
Willar, D., “Improving Quality Management System Implementation in Indonesian Construction Companies”, PhD Thesis, Queensland University of Technology, 2012, Retrieved: January 18, 2017, from http://eprints.qut.edu.au/59202.
Chini, A. R and Valdez, H. E., “ISO 9000 and the US Construction Industry”, Journal of Management in Engineering, ASCE 19 (2), 2003, pp. 69–77.
Turk, A. M., “ISO 9000 in Construction: An Examination on its Application in Turkey”, Building and Environment 41 (4), 2006, pp. 501-511.
Lordsleem, A. J, Duarte, C., and Barkokébas, B. J. “Performance Indicators of the Companies Quality Management Systems with ISO 9001 Certification” in CIB 2010 World Congress, 10 -13 May 2010, edited by P. Barrett, D. Amaratunga, R. Haigh and K. Keraminiyage, Salford Quays - United Kingdom, 2010.
Watson, P. and Howarth, T., “Construction Quality Management”, New York: Spon Press, 2011.
Mohammed, A. K and Abdullah, M. N., “Quality Management System in Construction”, ICCI-2006, 81310 Johor Bahru Johor, Universiti Teknologi Malaysia. Retrieved: January 27, 2017, from http//eprints.utm.my.
Giles, R., “ISO 9000 Perspective for Construction Industry in the UK”, Training for Quality, Vol. 5, 4, 1997, pp. 178-181.
NCC., “Construction Activities in Tanzania Booming Despite Impeding Challenges, Construction Business”, ISSN 08566232, Vol. 12. No. ¾, edited by John, H. and Fundi, Y., January 2013, p. 3.
Roderick, D., “Quality Management System”, Westinghouse Non-Proprietary Class 3, Electrical Company LLC, 2013.