Employees’ Perception of the Impact of Electronic Devices on the Performance of Small and Medium Size Enterprises (SME’s) in Cameroon
American Journal of Operations Management and Information Systems
Volume 5, Issue 1, March 2020, Pages: 13-19
Received: Feb. 26, 2020;
Accepted: Mar. 12, 2020;
Published: Mar. 23, 2020
Views 525 Downloads 102
Penn Emmanuel Mbuh, School of Business Management and Sustainability, The ICT University, Yaounde, Cameroon
Martha Abeja Ekure, Makerere University Business School, Makerere University, Kampala, Uganda
Vivian Neba Akosso, School of Business Management and Sustainability, The ICT University, Yaounde, Cameroon
Alain Vilard Ndi Isoh, School of Business Management and Sustainability, The ICT University, Yaounde, Cameroon
The human resource is the most vital sector of every business, and with the fast evolution of technology, Information and Communication Technology (Further-ICT) is becoming more of a necessity in every sector of business rather than an option. Due to the importance of Employees, the study seeks to assess the perception of the use of electronic devices on company’s performance [Small and Medium Size Enterprises (Further-SMEs)]. It is based on the positivism epistemology and the ontology of objectivism. The research used a survey method to collect data using well-structured questionnaires administered to some SMEs in Cameroon using probability sampling technique and data was analysed and interpreted using SPSS. The study works on the assumption that electronic devices have a positive impact on employee’s efficiency and on the performance of SMEs in Cameroon. The study concluded that, electronic devices (when used for training and production), has a significantly positive effect on the performance of SMEs in Cameroon. Since the study was based on the perception of employees, the research recommends that a cross sectional analysis should be done on companies using electronic devices and those not using to properly ascertain its effect.
Penn Emmanuel Mbuh,
Martha Abeja Ekure,
Vivian Neba Akosso,
Alain Vilard Ndi Isoh,
Employees’ Perception of the Impact of Electronic Devices on the Performance of Small and Medium Size Enterprises (SME’s) in Cameroon, American Journal of Operations Management and Information Systems.
Vol. 5, No. 1,
2020, pp. 13-19.
Fjose, S., Grünfeld, L. A., & Green, C. (2010). SMEs and growth in Sub-Saharan Africa: Identifying SME roles and obstacles to SME growth. MENON Business EconomicsEssendrops gate 3, 0303 Oslo, Tlf: 97 17 04 66, http://www.menon.no.
Schware, R. (2005). E-Development: From Excitement to Effectiveness. Tunis: World Bank.
Bataineh, K. A. (2017). The Impact of Electronic Management on the Employees' Performance Field Study on the Public Organizations and Governance in Jerash Governorate. Irbid National University,. Sciedu Press. ISSN 1923-3965 E-ISSN 1923-3973 http://jms.sciedupress.com Journal of Management and Strategy Vol. 8, No. 5; 2017.
Kaushik. (2010). An Introduction to Microprocessor 8085. New Dhehi: Dhanpat Rai Publishing Company.
Gabcanova, I. (2011). The Employees - the Most Important Asset in the Organisation. Journal of Human Resources Management & Ergonomics.
Olsan & Eikebrokk (2009). Training, Competence and Business Performance. Evidence from E. Businesses in Europen Small and Medium Sized Enterprises 2009 International Journal of E-Business Research, 5 (1), 92-116, January-March 200
Dan, A., Nicolae, I., & Leonard, L. (2015). The Role of SMEs in Assessing the Contribution of Entrepreneurship to GDP in the Romanian Business Environment. Amfiteatru Economic, 17 (38), 195-211.
Kingsley, N. (2017). Small Businesses in Cameroon: Innovation in action. Division of Research and Statistics
Chandra, A. A. (2012). Marketing Potentials Of Small Andmedium Enterprises In Fiji.
OLATUNJI, O. (2015). The impact informatio technology on sme's.
Stella, T. D. (2017). Impact of Technological Change On Small and Medium Enterprises Performance in Lagos State (Vol. 17). Lagos, Nigeria.
Council, E. a. (2018). Building digital competencies to benefit from existing and emerging technologies, with a special focus. Geneva: United nations.
Qureshi, Javed & Herani, Gobind. (2011). The Role of Small and Medium-size Enterprises (SMEs) in the Socio-economic Stability of Karachi.. Indus Journal of Management & Social Science (IJMSS). 5. 30-44.
Buseni, J. (2013). Effects of Information and Communication Technology on secretaries performance in Contemporary Organisations in Bayelsa State, Nigeria. Journal of Information and Knowledge Management.
Muriuki, N. G. (2014). The Role Of Mobile Phone Use in The Success of Small and meduim size businesses. University Of Nairobi.
Anon H, R. G. (2017). ICT and environmental sustainability: A global perspective. Journal of Telematics and Informatics, 85-95.
Tisdell, C. (2017). Information technology’s impacts on productivity and welfare: a review. International Journal of Social Economics, 400-413.
Shenton, A. (2009, April 8th). Is the all-electronic route a sensible option for the modern school library?
Bojnec, S., & Gasparic, K. (2010). Factors of Efficiency of Multinational Companies in Slovenia. Journal of US - China Public Administration, 14-22.
Grigore, A.-M. (2008). The Impact of Human Resources Practices upon Small Companies Performances.
Meredith, J. (2002). Introduction to the special issue: case study and field research operations management. Journal of, 415-417.
Saunders, e. a. (2016). Research Methods for Business Students (7th edition). Harlow: Pearson.
Hair, JF, Anderson, RE, Tatham, RL & Black, WC 1995, Multivariate data analysis with readings, 4th edn. Prentice-Hall International, Englewood Cliffs, pp. 274.