Organizational Role Stress and Work Engagement Among Nurses in a Selected Hospital in Cairo
American Journal of Nursing Science
Volume 6, Issue 1, February 2017, Pages: 53-62
Received: Dec. 21, 2016; Accepted: Jan. 3, 2017; Published: Jan. 28, 2017
Views 4178      Downloads 156
Author
Abeer Mohamed Seada, Department of Nursing Administration, Faculty of Nursing, Cairo University, Egypt, Cairo
Article Tools
Follow on us
Abstract
Health care professionals, with particular regard to nurses, are exposed to several role stressors and demands of workplace that can adversely decrease their work engagement. Work engagement is perceived to inversely correlate with organizational role stress (ORS). The study aimed to investigate the relationship between organizational role stress and work engagement among nurses. A correlational comparative design was utilized in this study. The present study was conducted in all medical units and all surgical units with its specialties at New Kasr El Aini Teaching Hospital. The study sample composed of a convenience sample of both head nurses/charge nurses and staff nurses working in the previous selected departments. It composed of 52 head nurses/charge nurses out of 66 and 140 staff nurses out of a total of 230. Data of the present study were collected through utilizing the following two tools: The Utrecht Work Engagement Scale (UWES) and Organizational role stress-scale” (ORS). Findings of the present study concluded that that there was no statistical significant correlation between total organizational role stress (ORS) and total work engagement, while only significant correlation was found between total work engagement and the following ORS subscales: Inter role distance, role expectation conflict, role over load, role isolation, personal inadequacy and role ambiguity. A statistical significant difference between head nurses and staff nurses mean scores in relation to their levels of organizational role stressors as well as work engagement. The findings of this study can assist hospitals administrators and policy makers to create an attractive working climate in an effort to decrease levels of organizational role stress among nursing staff and increase their engagement. Replication of the present study on various clinical setting and different health care sectors in Egypt would also be worthwhile.
Keywords
Organizational Roles, Roles Stress, Work Engagement, Nurses
To cite this article
Abeer Mohamed Seada, Organizational Role Stress and Work Engagement Among Nurses in a Selected Hospital in Cairo, American Journal of Nursing Science. Vol. 6, No. 1, 2017, pp. 53-62. doi: 10.11648/j.ajns.20170601.17
Copyright
Copyright © 2017 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
References
[1]
Dhawan, N. (2013): An Empirical Analysis of Role Stressors in Banking Sector. THE GLOBAL e LEARNING JOURNAL VOLUME 2, NUMBER 2
[2]
Ahmady, S., Changiz, T., Masiello, I. Brommels, M. (2007): Organizational role stress among medical school faculty members in Iran: dealing with role conflict. BMC Med Educ. 2007; 7: 14.
[3]
Christiana, B. V. & Mahalakshmi, V (2013): Role Stress and its Impact on Public and Private Sector Managers in Chennai: An Empirical Study. International Journal of Management & Business Studies. Vol. 3, Issue 1, ISSN: 2231-2463 (Print) w ww. i jmb s. com
[4]
Anand, K. Nagle, Y. K., Misra, N. & Dang, S. (2013): Influence of Organizational Role Stress on Perceived Burnout among Military Aircrew. International Journal of Scientific and Research Publications, Volume 3, Issue 2, 1 ISSN 2250-3153.www.ijsrp.org.
[5]
Ratna, R. Chawla, S. & Garg, M (2011): Organizational Role Stress and its Management among IT Professionals. International Conference on Technology and Business Management 28-30, 953
[6]
Lu, J. L (2008): Organizational Role Stress Indices Affecting Burnout among Nurses. Journal of International Women’s Studies Vol. 9, 3
[7]
Kairanna, S & Suresh, R. (2014): A Study on Organizational Role Stress among Women Working In Private Colleges in Mangalore using ORS scale. IOSR Journal of Humanities And Social Science (IOSR-JHSS) Volume 19, Issue 10, PP 25-28 e-ISSN: 2279-0837, p-ISSN: 2279-0845. www.iosrjournals.org www.iosrjournals.org.
[8]
PatwardhanV, Mayya, S& Joshi, H. G. (2014): Organizational Role Stress among Managers in the Indian Hospitality Industry. International Journal of Business and Management Invention ISSN (Online): 2319 – 8028, ISSN (Print): 2319 – 801X www.ijbmi.org Volume 3 Issue 9 ǁ September. 2014 ǁ PP. 13-19 www.ijbmi.org 13 | Page
[9]
Fiabane E1, Giorgi I, Sguazzin C, Argentero P. (2013): Work engagement and occupational stress in nurses and other healthcare workers: the role of organizational and personal factors. Journal of clinical nurse 22 (17-18): 2614-24. doi: 10.1111/jocn.12084. Epub 2013 Mar 29.
[10]
Saks, A. M., & Rothmann, J. L. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21 (7), 600–619. http://dx.doi.org/10.1108/02683940610690169
[11]
Freeney, Y., & Tiernan, J. (2009): Exploration of the Facilitators of and Barriers to Work Engagement in Nursing. International Journal of Nursing Studies, 46, 1557-1565. http://dx.doi.org/10.1016/j.ijnurstu.2009.05.003
[12]
Saks, A. M. (2006): Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21 (7), 600-619.
[13]
Salanova, M. & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behavior. The international Journal of Human Resource Management, 19 (1), 116-131.
[14]
Shimazu, A., Schaufeli, W. B., Kosugi, S., Suzuki, A., Nashiwa, H., Kato, A., et al. (2008). Work engagement in Japan: Validation of the Japanese version of the Utrecht Work Engagement Scale. Applied Psychology: An International Review, 57 (3), 510-523
[15]
Wefald, A. J. & Downey, R. G. (2009). Construct Dimensionality of engagement and its relation with satisfaction. The Journal of Psychology, 143 (1), 91-111.
[16]
Wright, J. (2009): ROLE STRESSORS, COWORKER SUPPORT, AND WORK ENGAGEMENT: A LONGITUDINAL STUDY. Published master thesis. The Faculty of the Department of Psychology San José State University.
[17]
Hakanen, J. J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of School Psychology, 43, 495-513.
[18]
Caponetti, A. R. (2012): The Correlates of Work Role Stress with Employee Burnout, Engagement. PhD diss., University of Tennessee, http://trace.tennessee.edu/utk_graddiss/1407
[19]
Jordaan, G. M. E., & Rothmann, S. (2005). Work engagement of academic staff in South African higher institutions. Potchefstroom, South Africa: WorkWell Research Unit for People, Policy and Performance, North-West University. PMCid: PMC1831920.
[20]
Beukes, I. and Botha, E. (2013): Organizational commitment, work engagement and meaning of work of nursing staff in hospitals. SA Journal of Industrial Psychology/SA Tydskrifvir Bedryfsielkunde, 39 (2),
[21]
Koyuncu, M., Burke, R. J., & Fiksenbaum, L. (2006). Work engagement among women managers and professionals in a Turkish bank: potential antecedents and consequences. Equal Opportunities International, 25, 299–310. http://dx.doi.org/10.1108/02610150610706276
[22]
Meyers, C. (2007). Industrial Psychology. New York, NY: Garnsey Press.
[23]
Simpson, M. R. (2008). Engagement at work: A review of the literature. International Journal of Nursing Studies, 1, 1–13.
[24]
Cooper, C., & Burke, R. (2008). The Peak Performing Organization. London, UK: Routledge.
[25]
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources and their relationship with burnout and engagement - A multi-sample study. Journal of Organizational Behavior, 25, 293–315. http://dx.doi.org/10.1002/job.248
[26]
ThianJ. H., Kannusamy, P. & Yobas, P. (2013): Stress, Positive Affectively, and Work Engagement among Nurses. An Integrated Literature Review. Singapore Nursing Journal. 40, (1).
[27]
Bakker, A. B. & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22, 309-328.
[28]
Demerouti, E., Bakker, A. B., De Jonge, J., Janssen, P. P. M., & Schaufeli, W. B. (2001) Burnout and engagement at work as a function of demands and control. Scandinavian Journal of Work, Environment and Health, 27, 279-286.,
[29]
Bakker, A., Schaufeli, W., and Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross- national study. Educational and Psychological Measurement, 66, 701-716. doi: 10.1177/0013164405282471.
[30]
Pareek, U. (1983). Role stress scale: ORS scales booklet, answer sheet, and manual. Ahmadabad: Naveen Publications.
[31]
Jeanaro, C., Flores, N., Orgaz, M. B., &Cruz, M. (2011): Vigour and dedication in nursing professionals. Toward better understanding of work engagement. Journal of Advanced Nursing. 67 (4). 865-875
[32]
Dagget, T, Molla, A & Belachew, T. (2016): Job related stress among nurses working in Jimma Zone public hospitals, South West Ethiopia: a cross sectional study. http://creativecommons.org/licenses/by/4.0.
[33]
Bano, B & Jha, R. K. (2012): Organizational Role Stress Among Public and Private Sector Employees: A Comparative Study. The Lahore Journal of Business. Volume (1), no (1). pp. 23–36.
[34]
Gaber, H, and El-Shaer, A (2013): Head Nurses ' Job Demands and Resources and its Relationship with Their Work Engagement at Mansoura University Hospitals. Public Policy and Administration Research., 1Vol. 3, No. 4, P: 2224-573.
[35]
Abed, F and Elewa, H. A (2016): The Relationship between Organizational Support, Work Engagement and Organizational Citizenship Behavior as Perceived by Staff Nurses at Different Hospitals. Journal of Nursing and Health Science (IOSR-JNHS). Volume 5, Issue 4. PP 113-123.
[36]
Awuku, E. N. (2013): Stress, work engagement, and psychological well being of nurses at state hospitals. Windhoek, Rehoboth, Okahandja.. Published master thesis in clinical psychology. University of Namibia. P: 93-96.
[37]
Simmons, A. M. (2014): Work Stressors and Perceived Organizational Support on Front Line Nurse Manager Work Engagement. http://hdl.handle.net/10755/335088.
[38]
Bakker, A. B., van Veldhoven, M., & Xanthopoulou, D. (2010). Beyond the demand-control model: Thriving on high job demands and resources. Journal of Personnel Psychology, 9 (1), 3.http://dx.doi.org/10.1027/1866-5888/a000006.
[39]
Demerouti, E., & Bakker, A. B. (2011). The job demands-resources model: Challenges for future research. SA Journal of Industrial Psychology, 37 (2), 1-9. http://dx.doi.org/10.4102/sajip.v37i2.974.
[40]
Ramos, A. OAlés, Y. B& Mendoza-Sierra, I (2014): Role Stress and Work Engagement as Antecedents of Job Satisfaction in Spanish Workers. Journal of Industrial Engineering and Management. JIEM, 2014 – 7 (1): 360-372 – http://dx.doi.org/10.3926/jiem.992.
[41]
JazreelHui Min Thian, Premarani Kannusamy, Hong-Gu He1, PiyaneeKlainin-Yobas (2015): Relationships among Stress, Positive Affectivity, and Work Engagement among Registered Nurses. Psychology, 6, 159-167. http://dx.doi.org/10.4236/psych.2015.62015.
[42]
Montgomery, A., Spânu, F., Băban, A. Panagopoulou, E. (2015): Job demands, burnout, and engagement among nurses: A multi-level analysis of ORCAB data investigating the moderating effect of teamwork. Burnout research. 2 (3) 71-79.
ADDRESS
Science Publishing Group
1 Rockefeller Plaza,
10th and 11th Floors,
New York, NY 10020
U.S.A.
Tel: (001)347-983-5186