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Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence

Received: 27 October 2017    Accepted: 10 November 2017    Published: 24 November 2017
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Abstract

With the growing complexity of health care, the ability to communicate becomes essential within the health team members. Health care organization has great expectations for new graduate nurses to communicate skillfully while promoting safe patient care. Student nurses interns may lacked experiences with important communication skills and are fearful of making mistakes which may affect patient safety. One way to improve handoff communication skill among nurses interns is through education. This study was intended to examine the effectiveness of handoff educational program on nurse’s interns’ handoff knowledge, and communication competence. Quasi - experimental study design was utilized: The study was conducted in intensive care units which affiliated with Kaser El Ainy hospital where nurses interns were trained. Study sample composed of 30 nurses interns who were undertaking their internship year between 2016-2017. Data were collected through utilizing Handoff knowledge questionnaire that was developed by the researcher and Handoff communication competence observational checklist developed by [1] and modified by the researchers to measure hand- off communication competence of nurses interns during the process of bedside handover. Results revealed that there were statistical significant and marked improvement in nurses interns’ levels of handoff knowledge dimensions as well as statistical significant differences in their mean scores of hand- off communication competence during different periods of assessment. The current study provide evidence that handoff educational program enhance nurses interns handoff communication competence. Handoff communication skills should taught formally during nursing academic education concerning the way that information is given, verified as well as all handoff communication competencies during process of patient bedside handoff. Future researches with larger sample sizes and multiple settings are recommended to substantially evaluate the effectiveness of educational program on handoff communication competencies.

Published in American Journal of Nursing Science (Volume 6, Issue 6)
DOI 10.11648/j.ajns.20170606.14
Page(s) 467-477
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Handoff, Communication Competence, Nurses Interns, Educational Program

References
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Cite This Article
  • APA Style

    Abeer Mohamed Seada, Somaya Ahmed Bayoumy. (2017). Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence. American Journal of Nursing Science, 6(6), 467-477. https://doi.org/10.11648/j.ajns.20170606.14

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    ACS Style

    Abeer Mohamed Seada; Somaya Ahmed Bayoumy. Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence. Am. J. Nurs. Sci. 2017, 6(6), 467-477. doi: 10.11648/j.ajns.20170606.14

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    AMA Style

    Abeer Mohamed Seada, Somaya Ahmed Bayoumy. Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence. Am J Nurs Sci. 2017;6(6):467-477. doi: 10.11648/j.ajns.20170606.14

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  • @article{10.11648/j.ajns.20170606.14,
      author = {Abeer Mohamed Seada and Somaya Ahmed Bayoumy},
      title = {Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence},
      journal = {American Journal of Nursing Science},
      volume = {6},
      number = {6},
      pages = {467-477},
      doi = {10.11648/j.ajns.20170606.14},
      url = {https://doi.org/10.11648/j.ajns.20170606.14},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajns.20170606.14},
      abstract = {With the growing complexity of health care, the ability to communicate becomes essential within the health team members. Health care organization has great expectations for new graduate nurses to communicate skillfully while promoting safe patient care. Student nurses interns may lacked experiences with important communication skills and are fearful of making mistakes which may affect patient safety. One way to improve handoff communication skill among nurses interns is through education. This study was intended to examine the effectiveness of handoff educational program on nurse’s interns’ handoff knowledge, and communication competence. Quasi - experimental study design was utilized: The study was conducted in intensive care units which affiliated with Kaser El Ainy hospital where nurses interns were trained. Study sample composed of 30 nurses interns who were undertaking their internship year between 2016-2017. Data were collected through utilizing Handoff knowledge questionnaire that was developed by the researcher and Handoff communication competence observational checklist developed by [1] and modified by the researchers to measure hand- off communication competence of nurses interns during the process of bedside handover. Results revealed that there were statistical significant and marked improvement in nurses interns’ levels of handoff knowledge dimensions as well as statistical significant differences in their mean scores of hand- off communication competence during different periods of assessment. The current study provide evidence that handoff educational program enhance nurses interns handoff communication competence. Handoff communication skills should taught formally during nursing academic education concerning the way that information is given, verified as well as all handoff communication competencies during process of patient bedside handoff. Future researches with larger sample sizes and multiple settings are recommended to substantially evaluate the effectiveness of educational program on handoff communication competencies.},
     year = {2017}
    }
    

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    AU  - Abeer Mohamed Seada
    AU  - Somaya Ahmed Bayoumy
    Y1  - 2017/11/24
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    AB  - With the growing complexity of health care, the ability to communicate becomes essential within the health team members. Health care organization has great expectations for new graduate nurses to communicate skillfully while promoting safe patient care. Student nurses interns may lacked experiences with important communication skills and are fearful of making mistakes which may affect patient safety. One way to improve handoff communication skill among nurses interns is through education. This study was intended to examine the effectiveness of handoff educational program on nurse’s interns’ handoff knowledge, and communication competence. Quasi - experimental study design was utilized: The study was conducted in intensive care units which affiliated with Kaser El Ainy hospital where nurses interns were trained. Study sample composed of 30 nurses interns who were undertaking their internship year between 2016-2017. Data were collected through utilizing Handoff knowledge questionnaire that was developed by the researcher and Handoff communication competence observational checklist developed by [1] and modified by the researchers to measure hand- off communication competence of nurses interns during the process of bedside handover. Results revealed that there were statistical significant and marked improvement in nurses interns’ levels of handoff knowledge dimensions as well as statistical significant differences in their mean scores of hand- off communication competence during different periods of assessment. The current study provide evidence that handoff educational program enhance nurses interns handoff communication competence. Handoff communication skills should taught formally during nursing academic education concerning the way that information is given, verified as well as all handoff communication competencies during process of patient bedside handoff. Future researches with larger sample sizes and multiple settings are recommended to substantially evaluate the effectiveness of educational program on handoff communication competencies.
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Author Information
  • Department of Nursing Administration, Faculty of Nursing, Cairo University, Cairo, Egypt

  • Department of Nursing Administration, Faculty of Nursing, Cairo University, Cairo, Egypt

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