The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic
American Journal of Nursing Science
Volume 9, Issue 4, August 2020, Pages: 236-239
Received: May 23, 2020;
Accepted: Jun. 8, 2020;
Published: Jun. 20, 2020
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Zhili Chen, Transitional Care Department, the First Affiliated Hospital of Jinan University, Guangzhou, China
Lin Wang, Transitional Care Department, the First Affiliated Hospital of Jinan University, Guangzhou, China
Jiali Chen, Transitional Care Department, the First Affiliated Hospital of Jinan University, Guangzhou, China
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Objective: To explore the effects of providing guidance postpartum maternity and infant at home by online consultation mode under the situation of COVID-19 pandemic. Methods: The International Board Certified Lactation Consultants (IBCLC) developed the procedure of online consultation for the maternity and infant during the COVID-19 pandemic, used WeChat mini program to provide health education and guidance for postpartum maternity and their families, and monitored their conditions through the follow-up visits. Results: During the pandemic period of COVID-19 from January 20th to April 30th, 2020, Transitional Care Department of the authors' hospital used the WeChat mini program to provide health education and guidance for a total of 105 cases of patients, of which 8 cases were advised to consult relevant specialties online and 8 cases were recommended to visit hospital. The remaining 89 cases of patients had their medical problems solved effectively through a total of 177 times of online counseling. The satisfaction of maternity and their families on the online consulting service reached 98.63%. Conclusion: Under the situation of the COVID-19 pandemic, the application of the online consultant mode meets the medical needs of the maternity and infant at home; avoids the risk of cross-infection caused by face-to-face communication; and ensure the health of the patients and their families.
COVID-19, Online Consultation Mode, Maternity and Infant at Home
To cite this article
The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic, American Journal of Nursing Science.
Vol. 9, No. 4,
2020, pp. 236-239.
Copyright © 2020 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/
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