Science Journal of Business and Management
Volume 1, Issue 1, June 2013, Pages: 14-18
Received: May 12, 2013;
Published: Jun. 10, 2013
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Chang-Lin Yang, Department of Business Administration, Fu Jen Catholic University, New Taipei City 24205, Taiwan
Rong-Hwa Huang, Department of Business Administration, Fu Jen Catholic University, New Taipei City 24205, Taiwan
Wei-Ling Wei, Department of Business Administration, Fu Jen Catholic University, New Taipei City 24205, Taiwan
TRIZ was developed in the former Soviet Union by G. Altshuller. TRIZ is a powerful and well used tool for generating new ideas for solving technical problems in quality improvement (QI). This study attempts to modify the TRIZ methodology and extend it to a broader application, namely resolving problems concerning the management of quality improvement. This study comprises three stages: 1. investigating and analyzing the requirements of QI; 2. using TRIZ tools to analyze and resolve QI problems; 3. building an action plan for achieving resolution.
Using Modified TRIZ Approach for Quality Improvement, Science Journal of Business and Management.
Vol. 1, No. 1,
2013, pp. 14-18.
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