Participatory Planning and Quality Service Delivery in Local Authorities in Kenya
Science Journal of Business and Management
Volume 4, Issue 5, October 2016, Pages: 156-164
Received: Aug. 25, 2016; Accepted: Sep. 1, 2016; Published: Sep. 21, 2016
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Authors
Emmanuel Sikuku Wanjala, Moi University, Department of Accounting & Finance, Eldoret, Kenya
Zipporah Karimi Muiruri, Jomo Kenyatta University of Agriculture & Technology, Department of Commerce & Economics Studies, Nairobi, Kenya
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Abstract
The preparation of Local Authority Service Delivery Action Plans (LASDAP) through a participatory process is one of the conditions for local authorities to access Local Authority Transfer Fund (LATF) money. The process provides opportunities for promoting community involvement in the planning and budgeting process. Many development agencies such as governments, international development organizations, donors and many others have over time realized the importance of involving the communities in the development processes. The objectives of this study were to establish how community participation in planning process has affected the provision of quality water; improved healthcare facilities; education facilities; and improved infrastructure in Webuye Municipality in Kenya. The study adopted a case study research design targeting a population of 926. A sample size of 238 was used through three sampling techniques namely: stratified, simple random and purposive. Data was analyzed both quantitatively and qualitatively. Statistical package for social studies (SPSS) helped to produce frequency tables, testing of significance and the simple regression. The data was presented in form tables, charts, graphs and figures. Overall the study findings revealed that participatory planning plays a crucial role in service delivery in local authority projects. The statistical test carried out revealed that for every unit increase in participation in project planning explain 2.3% improvement in service delivery in the projects. The t-test statistic indicated that the regression coefficients were significant at α = 0.05 level of significance.
Keywords
Participatory Planning, Quality, Service Delivery
To cite this article
Emmanuel Sikuku Wanjala, Zipporah Karimi Muiruri, Participatory Planning and Quality Service Delivery in Local Authorities in Kenya, Science Journal of Business and Management. Vol. 4, No. 5, 2016, pp. 156-164. doi: 10.11648/j.sjbm.20160405.13
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Copyright © 2016 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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