The Mediating Effect of Exploitative and Explorative Learning on the Relationship Between Job Embeddedness and Innovative Work Behavior
Science Journal of Business and Management
Volume 6, Issue 1, February 2018, Pages: 1-8
Received: Nov. 10, 2017; Accepted: Nov. 21, 2017; Published: Feb. 1, 2018
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Annam Bibi, Department of Management Sciences, Hazara University, Mansehra, Pakistan
Bilal Jadoon, Department of Management Sciences, Hazara University, Mansehra, Pakistan
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It is the people and not the organizations that innovate and make a difference. Research has shown that thinking and implementing novel and useful ideas is one of the most difficult tasks for the employees and among many factors contributing to foster it, the role of job embeddedness has received little attention. This study draws on Organizational Ambidexterity Learning theory and Job Embeddedness Theory to conceptualize and confirm the relationship between job embeddedness, innovative work behaviour, and employee learning in the setting of frontline service employees. Data were collected from 437 frontline service employees in Pakistan. Consistent with the study’s predictions, both on- and off-the-job embeddedness were related with explorative learning, and innovative work behaviour. Furthermore, an employee’s learning mediated the effects of on- and off-the-job embeddedness on innovative work behaviour whereas explorative learning showed non-significant effects on innovative work behaviour. These findings provide several meaningful insights for future research and managerial practices.
Service Innovation, Innovative Work Behaviour, Job Embeddedness, Ambidexterity Learning, Hotel Industry, Pakistan
To cite this article
Annam Bibi, Bilal Jadoon, The Mediating Effect of Exploitative and Explorative Learning on the Relationship Between Job Embeddedness and Innovative Work Behavior, Science Journal of Business and Management. Vol. 6, No. 1, 2018, pp. 1-8. doi: 10.11648/j.sjbm.20180601.11
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This article is an open access article distributed under the Creative Commons Attribution License ( which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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