The Factors Leading to Repeat Visitation of Domestic Tourists to Phitsanulok Province Thailand
Science Journal of Business and Management
Volume 8, Issue 2, June 2020, Pages: 96-101
Received: Jul. 16, 2019; Accepted: Aug. 21, 2019; Published: May 28, 2020
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Authors
Phisunt Tinakhat, International Tourism and Hospitality Management Program, Naresuan University International College, Phitsanulok, Thailand
Ahmad Mujafar Syah, International Tourism and Hospitality Management Program, Naresuan University International College, Phitsanulok, Thailand
Andris Adhitra, International Tourism and Hospitality Management Program, Naresuan University International College, Phitsanulok, Thailand
Rachatawan Limkanchanapa, International Tourism and Hospitality Management Program, Naresuan University International College, Phitsanulok, Thailand
Varintorn Viriyachaikul, International Tourism and Hospitality Management Program, Naresuan University International College, Phitsanulok, Thailand
Anna Stepanova, International Tourism and Hospitality Management Program, Naresuan University International College, Phitsanulok, Thailand
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Abstract
The purpose of this paper aims to study the factors leading to the repeat visitation of domestic tourists to Phitsanulok province, Thailand. The researchers adapted quantitative methodology by using the survey questionnaires to identify the factors influencing them to repeat the visit. A convenience sampling method is used to collect the data from the domestic tourists traveling to Phitsanulok from August to October 2018 for 400 subjects (250 women and 150 men). The questionnaire is judged by the 5 points Likert Scale. A result of this study revealed that the main top 3 reasons why they would like to repeat visit Phitsanulok because of the famous Buddha image (mean = 4.66, S. D. = 0.655), followed by a variety of natural attractions (mean = 4.29, S. D. = 0.750), and quality accommodation at reasonable price (mean = 4.22, S. D.= 0.787), while the least factor is deal on package tours (n = 400) (mean = 3.29) (S. D. = 0.769). From the result of the conclusion show that further study should focus on deal on package tours because this study found that the least factor is deal on package tours in Phitsanulok by domestic Thai tourists so it improves to be more reasonable price of deal on package and keep stable the good points that make the tourists impressed in Phitsanulok. Moreover, some suggestions from the tourists is mainly about the accessibility to the tourism areas for the disabled and senior tourists. This is quite important and should be brought to the attention to tourism stakeholders in considering to improve this suggestion to be more efficient so it can attract more tourists not only domestic but also international. The researcher hope that this researcher will be beneficial to both private and public sectors in improving and developing the tourism infrastructures and services to attract more tourists in the future.
Keywords
Repeat Visitation, Domestic Tourists, Phitsanulok
To cite this article
Phisunt Tinakhat, Ahmad Mujafar Syah, Andris Adhitra, Rachatawan Limkanchanapa, Varintorn Viriyachaikul, Anna Stepanova, The Factors Leading to Repeat Visitation of Domestic Tourists to Phitsanulok Province Thailand, Science Journal of Business and Management. Vol. 8, No. 2, 2020, pp. 96-101. doi: 10.11648/j.sjbm.20200802.17
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Copyright © 2020 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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