Science Journal of Business and Management

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Measuring Supply Chain Performance in the Healthcare Industry

Received: 16 October 2014    Accepted: 27 October 2014    Published: 30 October 2014
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Abstract

The fundamental success of supply chain management involves the effective coordination and integration of all the entities among the various supply chain partners—for example, suppliers, distributors, inbound and outbound transportation, third-party logistics companies, and information systems providers. Healthcare supply chain management differs from other application in term of key elements as it tends to be misalignment, high costs for healthcare providers and heavy dependence on third party. There are multitudes of factors to be considered so as to ensure on-time delivery, protection and product integrity from origin to destination. The objective of the article is to critically assess and investigate the supply chain activities of Al Zahrawi Medical, U.A.E and to identify and address the areas of weakness that may affect organizational performance. The findings suggested that optimizing the operations would help the company to achieve higher profits and have a competitive advantage.

DOI 10.11648/j.sjbm.20140205.14
Published in Science Journal of Business and Management (Volume 2, Issue 5, October 2014)
Page(s) 136-142
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Supply Chain, Health care, Performance, SCOR

References
[1] Kauffman .G. Ralph 1 (No date), “How to achieve cost savings from supply chain management: Techniques that work”, http://www.ism.ws/files/Pubs/Proceedings/CrimiGG.pdf, retrieved on 13 May, 2014. 1Associate professor of Management, Emeritus
[2] Walter, D. & Rainbird, R. (2007) 1, “Strategic Operations Management: A value chain approach”, New York: Palgrave Macmillan. 1Consultants, Supply chain management.
[3] Medina. A. Lourdes & Santana Marlyn (2014) 1, “A Review of the Supply Chain Peculiarities for Medical Products”, Proceedings of the 2014 Industrial and Systems Engineering Research Conference, pp.1-10.
[4] Global Healthcare Exchange (2011) , “ A Look inside your customers world” Medical device supply chain council, www.medsupplychain.org/pdfs/GHXConway.pdf , retrieved on 2, April,, 2013. 1Medical device supply chain council
[5] Smith, B. K., Nachtmann, H1., and Pohl, E. A1., (2012), “Improving healthcare supply chain processes via data standardization”, Engineering Management Journal, Vol. 24, No.1, pp. 3-10. 1Assistant Professor of Industrial Engineering, University of Arkansas. 2Assistant Professor of Industrial Engineering, University of Arkansas.
[6] José Ceroni1 and Rodrigo Alfaro (2011). Information Gathering and Classification for Collaborative Logistics Decision Making, Supply Chain Management - New Perspectives, Prof. Sanda Renko (Ed), http://www.intechopen.com/books/supply-chain-management-newperspectives/ information-gathering-and-classification-for-collaborative-logistics-decision-making, pp.257-274. 1School of Industrial Engineering, Chile. 2Professor, Pontificia Universidad Católica de Valparaíso.
[7] Li Ling, Su Qin and Chen Xu (201o) 1, “Ensuring supply chain quality performance through applying the SCOR model”, Vol.49, Issue 1, pp. 33-57. 1Supply chain consultants.
[8] Jerry (alias )Mathew (2014) 1, “ Analysis on the supply chain and designing the supply chain operations reference (SCOR)Performance Metrics of Al Zahrawi Medical, UAE, Master of Business Administration Thesis, Manipal University, Dubai, pp. 1-85. 1Research Scholar, Manipal University, Dubai.
[9] Ryder Jane (2013)1, “Medical Device Industry Profile 2013”, https://www.ic.gc.ca/eic/site/lsg-pdsv.nsf/eng/h_hn01736.html , retrieved on 26, April, 2014. 1President, Clinical services, USA.
[10] Zaywa (2012), “Guidelines for Medical Devices in the UAE March2013. 1UAE Business and financial news.
Author Information
  • Bharathiar University 219, Pushpam colony, 3rd cross, Arulananda nagar extension, Thanjavur-613007. Tamilnadu, UAE

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  • APA Style

    Karthikeyan Lenin. (2014). Measuring Supply Chain Performance in the Healthcare Industry. Science Journal of Business and Management, 2(5), 136-142. https://doi.org/10.11648/j.sjbm.20140205.14

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    ACS Style

    Karthikeyan Lenin. Measuring Supply Chain Performance in the Healthcare Industry. Sci. J. Bus. Manag. 2014, 2(5), 136-142. doi: 10.11648/j.sjbm.20140205.14

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    AMA Style

    Karthikeyan Lenin. Measuring Supply Chain Performance in the Healthcare Industry. Sci J Bus Manag. 2014;2(5):136-142. doi: 10.11648/j.sjbm.20140205.14

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  • @article{10.11648/j.sjbm.20140205.14,
      author = {Karthikeyan Lenin},
      title = {Measuring Supply Chain Performance in the Healthcare Industry},
      journal = {Science Journal of Business and Management},
      volume = {2},
      number = {5},
      pages = {136-142},
      doi = {10.11648/j.sjbm.20140205.14},
      url = {https://doi.org/10.11648/j.sjbm.20140205.14},
      eprint = {https://download.sciencepg.com/pdf/10.11648.j.sjbm.20140205.14},
      abstract = {The fundamental success of supply chain management involves the effective coordination and integration of all the entities among the various supply chain partners—for example, suppliers, distributors, inbound and outbound transportation, third-party logistics companies, and information systems providers. Healthcare supply chain management differs from other application in term of key elements as it tends to be misalignment, high costs for healthcare providers and heavy dependence on third party. There are multitudes of factors to be considered so as to ensure on-time delivery, protection and product integrity from origin to destination. The objective of the article is to critically assess and investigate the supply chain activities of Al Zahrawi Medical, U.A.E and to identify and address the areas of weakness that may affect organizational performance. The findings suggested that optimizing the operations would help the company to achieve higher profits and have a competitive advantage.},
     year = {2014}
    }
    

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