Science Journal of Business and Management

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The Mediating Effect of Exploitative and Explorative Learning on the Relationship Between Job Embeddedness and Innovative Work Behavior

Received: 10 November 2017    Accepted: 21 November 2017    Published: 01 February 2018
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Abstract

It is the people and not the organizations that innovate and make a difference. Research has shown that thinking and implementing novel and useful ideas is one of the most difficult tasks for the employees and among many factors contributing to foster it, the role of job embeddedness has received little attention. This study draws on Organizational Ambidexterity Learning theory and Job Embeddedness Theory to conceptualize and confirm the relationship between job embeddedness, innovative work behaviour, and employee learning in the setting of frontline service employees. Data were collected from 437 frontline service employees in Pakistan. Consistent with the study’s predictions, both on- and off-the-job embeddedness were related with explorative learning, and innovative work behaviour. Furthermore, an employee’s learning mediated the effects of on- and off-the-job embeddedness on innovative work behaviour whereas explorative learning showed non-significant effects on innovative work behaviour. These findings provide several meaningful insights for future research and managerial practices.

DOI 10.11648/j.sjbm.20180601.11
Published in Science Journal of Business and Management (Volume 6, Issue 1, February 2018)
Page(s) 1-8
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Service Innovation, Innovative Work Behaviour, Job Embeddedness, Ambidexterity Learning, Hotel Industry, Pakistan

References
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Author Information
  • Department of Management Sciences, Hazara University, Mansehra, Pakistan

  • Department of Management Sciences, Hazara University, Mansehra, Pakistan

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  • APA Style

    Annam Bibi, Bilal Jadoon. (2018). The Mediating Effect of Exploitative and Explorative Learning on the Relationship Between Job Embeddedness and Innovative Work Behavior. Science Journal of Business and Management, 6(1), 1-8. https://doi.org/10.11648/j.sjbm.20180601.11

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    Annam Bibi; Bilal Jadoon. The Mediating Effect of Exploitative and Explorative Learning on the Relationship Between Job Embeddedness and Innovative Work Behavior. Sci. J. Bus. Manag. 2018, 6(1), 1-8. doi: 10.11648/j.sjbm.20180601.11

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    AMA Style

    Annam Bibi, Bilal Jadoon. The Mediating Effect of Exploitative and Explorative Learning on the Relationship Between Job Embeddedness and Innovative Work Behavior. Sci J Bus Manag. 2018;6(1):1-8. doi: 10.11648/j.sjbm.20180601.11

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  • @article{10.11648/j.sjbm.20180601.11,
      author = {Annam Bibi and Bilal Jadoon},
      title = {The Mediating Effect of Exploitative and Explorative Learning on the Relationship Between Job Embeddedness and Innovative Work Behavior},
      journal = {Science Journal of Business and Management},
      volume = {6},
      number = {1},
      pages = {1-8},
      doi = {10.11648/j.sjbm.20180601.11},
      url = {https://doi.org/10.11648/j.sjbm.20180601.11},
      eprint = {https://download.sciencepg.com/pdf/10.11648.j.sjbm.20180601.11},
      abstract = {It is the people and not the organizations that innovate and make a difference. Research has shown that thinking and implementing novel and useful ideas is one of the most difficult tasks for the employees and among many factors contributing to foster it, the role of job embeddedness has received little attention. This study draws on Organizational Ambidexterity Learning theory and Job Embeddedness Theory to conceptualize and confirm the relationship between job embeddedness, innovative work behaviour, and employee learning in the setting of frontline service employees. Data were collected from 437 frontline service employees in Pakistan. Consistent with the study’s predictions, both on- and off-the-job embeddedness were related with explorative learning, and innovative work behaviour. Furthermore, an employee’s learning mediated the effects of on- and off-the-job embeddedness on innovative work behaviour whereas explorative learning showed non-significant effects on innovative work behaviour. These findings provide several meaningful insights for future research and managerial practices.},
     year = {2018}
    }
    

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    AB  - It is the people and not the organizations that innovate and make a difference. Research has shown that thinking and implementing novel and useful ideas is one of the most difficult tasks for the employees and among many factors contributing to foster it, the role of job embeddedness has received little attention. This study draws on Organizational Ambidexterity Learning theory and Job Embeddedness Theory to conceptualize and confirm the relationship between job embeddedness, innovative work behaviour, and employee learning in the setting of frontline service employees. Data were collected from 437 frontline service employees in Pakistan. Consistent with the study’s predictions, both on- and off-the-job embeddedness were related with explorative learning, and innovative work behaviour. Furthermore, an employee’s learning mediated the effects of on- and off-the-job embeddedness on innovative work behaviour whereas explorative learning showed non-significant effects on innovative work behaviour. These findings provide several meaningful insights for future research and managerial practices.
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