Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations

Phillip Melvin Randall; Franklin Mister Lartey; Tywanda Dynel Tate

doi:doi:10.11648/j.jhrm.201200803.12

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Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations

Phillip Melvin Randall, Franklin Mister Lartey, Tywanda Dynel Tate

Published in Journal of Human Resource Management (Volume 8, Issue 3)

Received: 1 April 2020 Accepted: 20 April 2020 Published: 28 April 2020

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Abstract

This study explored social capital theory by investigating the relationship between enterprise social media use (ESM) as measured by an adapted instrument and employee belongingness as measured by the balanced measure of psychological needs (BMPN) scale of employees in USA, moderated by generational age groups. A survey of 155 employees from US corporations was conducted. The results support the theoretical model of social capital as well as three hypothesized relationships. While there was no significant relation between Social-related ESM use and employee belongingness, there was a statistically significant relationship between Work-related ESM use, age generation groups, and employee belongingness. Overall, Generation-X employees showed a higher belongingness score compared to Millennials, and even higher compared to Generation-Z employees. The results indicate that using an internal social media technology for work-related purposes can help employees feel that they belong and are a part of the social makeup of the organization. Work related social media use can also foster greater organizational social capital such as team building resulting in the achievement of organizational objectives and goals. These findings offer implications for research on social capital’s value as an asset for the organization as well as enterprise social media’s ongoing and ever-increasing value.

Published in	Journal of Human Resource Management (Volume 8, Issue 3)
DOI	10.11648/j.jhrm.201200803.12
Page(s)	115-124
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Enterprise Social Media Use, Enterprise Social Networks, Employee Belongingness, Generational Differences, Social Capital

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APA Style

Phillip Melvin Randall, Franklin Mister Lartey, Tywanda Dynel Tate. (2020). Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations. Journal of Human Resource Management, 8(3), 115-124. https://doi.org/10.11648/j.jhrm.201200803.12

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ACS Style

Phillip Melvin Randall; Franklin Mister Lartey; Tywanda Dynel Tate. Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations. J. Hum. Resour. Manag. 2020, 8(3), 115-124. doi: 10.11648/j.jhrm.201200803.12

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AMA Style

Phillip Melvin Randall, Franklin Mister Lartey, Tywanda Dynel Tate. Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations. J Hum Resour Manag. 2020;8(3):115-124. doi: 10.11648/j.jhrm.201200803.12

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@article{10.11648/j.jhrm.201200803.12,
  author = {Phillip Melvin Randall and Franklin Mister Lartey and Tywanda Dynel Tate},
  title = {Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations},
  journal = {Journal of Human Resource Management},
  volume = {8},
  number = {3},
  pages = {115-124},
  doi = {10.11648/j.jhrm.201200803.12},
  url = {https://doi.org/10.11648/j.jhrm.201200803.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.201200803.12},
  abstract = {This study explored social capital theory by investigating the relationship between enterprise social media use (ESM) as measured by an adapted instrument and employee belongingness as measured by the balanced measure of psychological needs (BMPN) scale of employees in USA, moderated by generational age groups. A survey of 155 employees from US corporations was conducted. The results support the theoretical model of social capital as well as three hypothesized relationships. While there was no significant relation between Social-related ESM use and employee belongingness, there was a statistically significant relationship between Work-related ESM use, age generation groups, and employee belongingness. Overall, Generation-X employees showed a higher belongingness score compared to Millennials, and even higher compared to Generation-Z employees. The results indicate that using an internal social media technology for work-related purposes can help employees feel that they belong and are a part of the social makeup of the organization. Work related social media use can also foster greater organizational social capital such as team building resulting in the achievement of organizational objectives and goals. These findings offer implications for research on social capital’s value as an asset for the organization as well as enterprise social media’s ongoing and ever-increasing value.},
 year = {2020}
}

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TY  - JOUR
T1  - Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations
AU  - Phillip Melvin Randall
AU  - Franklin Mister Lartey
AU  - Tywanda Dynel Tate
Y1  - 2020/04/28
PY  - 2020
N1  - https://doi.org/10.11648/j.jhrm.201200803.12
DO  - 10.11648/j.jhrm.201200803.12
T2  - Journal of Human Resource Management
JF  - Journal of Human Resource Management
JO  - Journal of Human Resource Management
SP  - 115
EP  - 124
PB  - Science Publishing Group
SN  - 2331-0715
UR  - https://doi.org/10.11648/j.jhrm.201200803.12
AB  - This study explored social capital theory by investigating the relationship between enterprise social media use (ESM) as measured by an adapted instrument and employee belongingness as measured by the balanced measure of psychological needs (BMPN) scale of employees in USA, moderated by generational age groups. A survey of 155 employees from US corporations was conducted. The results support the theoretical model of social capital as well as three hypothesized relationships. While there was no significant relation between Social-related ESM use and employee belongingness, there was a statistically significant relationship between Work-related ESM use, age generation groups, and employee belongingness. Overall, Generation-X employees showed a higher belongingness score compared to Millennials, and even higher compared to Generation-Z employees. The results indicate that using an internal social media technology for work-related purposes can help employees feel that they belong and are a part of the social makeup of the organization. Work related social media use can also foster greater organizational social capital such as team building resulting in the achievement of organizational objectives and goals. These findings offer implications for research on social capital’s value as an asset for the organization as well as enterprise social media’s ongoing and ever-increasing value.
VL  - 8
IS  - 3
ER  -

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Author Information

Phillip Melvin Randall

School of Business and Technology, Capella University, Minneapolis, the United States
Franklin Mister Lartey

Cox Communications, Inc., Atlanta, the United States
Tywanda Dynel Tate

Prosperity Business Solutions Group, LLC, Mobile, the United States

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Plain Text BibTeX RIS

APA Style

Phillip Melvin Randall, Franklin Mister Lartey, Tywanda Dynel Tate. (2020). Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations. Journal of Human Resource Management, 8(3), 115-124. https://doi.org/10.11648/j.jhrm.201200803.12

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ACS Style

Phillip Melvin Randall; Franklin Mister Lartey; Tywanda Dynel Tate. Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations. J. Hum. Resour. Manag. 2020, 8(3), 115-124. doi: 10.11648/j.jhrm.201200803.12

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AMA Style

Phillip Melvin Randall, Franklin Mister Lartey, Tywanda Dynel Tate. Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations. J Hum Resour Manag. 2020;8(3):115-124. doi: 10.11648/j.jhrm.201200803.12

Copy | Download

@article{10.11648/j.jhrm.201200803.12,
  author = {Phillip Melvin Randall and Franklin Mister Lartey and Tywanda Dynel Tate},
  title = {Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations},
  journal = {Journal of Human Resource Management},
  volume = {8},
  number = {3},
  pages = {115-124},
  doi = {10.11648/j.jhrm.201200803.12},
  url = {https://doi.org/10.11648/j.jhrm.201200803.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.201200803.12},
  abstract = {This study explored social capital theory by investigating the relationship between enterprise social media use (ESM) as measured by an adapted instrument and employee belongingness as measured by the balanced measure of psychological needs (BMPN) scale of employees in USA, moderated by generational age groups. A survey of 155 employees from US corporations was conducted. The results support the theoretical model of social capital as well as three hypothesized relationships. While there was no significant relation between Social-related ESM use and employee belongingness, there was a statistically significant relationship between Work-related ESM use, age generation groups, and employee belongingness. Overall, Generation-X employees showed a higher belongingness score compared to Millennials, and even higher compared to Generation-Z employees. The results indicate that using an internal social media technology for work-related purposes can help employees feel that they belong and are a part of the social makeup of the organization. Work related social media use can also foster greater organizational social capital such as team building resulting in the achievement of organizational objectives and goals. These findings offer implications for research on social capital’s value as an asset for the organization as well as enterprise social media’s ongoing and ever-increasing value.},
 year = {2020}
}

Copy | Download

TY  - JOUR
T1  - Enterprise Social Media (ESM) Use and Employee Belongingness in US Corporations
AU  - Phillip Melvin Randall
AU  - Franklin Mister Lartey
AU  - Tywanda Dynel Tate
Y1  - 2020/04/28
PY  - 2020
N1  - https://doi.org/10.11648/j.jhrm.201200803.12
DO  - 10.11648/j.jhrm.201200803.12
T2  - Journal of Human Resource Management
JF  - Journal of Human Resource Management
JO  - Journal of Human Resource Management
SP  - 115
EP  - 124
PB  - Science Publishing Group
SN  - 2331-0715
UR  - https://doi.org/10.11648/j.jhrm.201200803.12
AB  - This study explored social capital theory by investigating the relationship between enterprise social media use (ESM) as measured by an adapted instrument and employee belongingness as measured by the balanced measure of psychological needs (BMPN) scale of employees in USA, moderated by generational age groups. A survey of 155 employees from US corporations was conducted. The results support the theoretical model of social capital as well as three hypothesized relationships. While there was no significant relation between Social-related ESM use and employee belongingness, there was a statistically significant relationship between Work-related ESM use, age generation groups, and employee belongingness. Overall, Generation-X employees showed a higher belongingness score compared to Millennials, and even higher compared to Generation-Z employees. The results indicate that using an internal social media technology for work-related purposes can help employees feel that they belong and are a part of the social makeup of the organization. Work related social media use can also foster greater organizational social capital such as team building resulting in the achievement of organizational objectives and goals. These findings offer implications for research on social capital’s value as an asset for the organization as well as enterprise social media’s ongoing and ever-increasing value.
VL  - 8
IS  - 3
ER  -

Copy | Download