The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana
Journal of Human Resource Management
Volume 5, Issue 1, February 2017, Pages: 12-18
Received: Dec. 27, 2016; Accepted: Jan. 12, 2017; Published: Feb. 10, 2017
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George Kafui Agbozo, Faculty of Economics and Business Administration, Catholic University College of Ghana, Fiapre, Sunyani, Ghana
Isaac Sakyi Owusu, Institute of Distance Learning, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana
Mabel A. Hoedoafia, Faculty of Economics and Business Administration, Catholic University College of Ghana, Fiapre, Sunyani, Ghana
Yaw Boateng Atakorah, Department of Economics, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana
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This paper examined the effect of work environment on job satisfaction with the spotlight on a merchant bank in Ghana. Among other objectives, the paper set out to ascertain the impact of physical and mental environment on employees’ performance, to know the overall satisfaction level of employees in the bank and study whether physical, social and psychological work environment affect job satisfaction. Stratified sampling technique was adopted to select the sample for the study. Questionnaire was used as the research instrument while Statistical Package for Social Science (SPSS) was employed to analyze the data gathered from the field study. Findings of the study indicated that most of the staff at the bank are satisfied with their work environment especially the physical ambiance. The paper concludes that the environment has a significant effect on employees’ satisfaction. The findings of the paper emphasize the need for management to improve the work environment of employees to boost productivity.
Social Interactions, Employee Efficiency, Working Behaviours, Management Practices, Worker Motivation
To cite this article
George Kafui Agbozo, Isaac Sakyi Owusu, Mabel A. Hoedoafia, Yaw Boateng Atakorah, The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana, Journal of Human Resource Management. Vol. 5, No. 1, 2017, pp. 12-18. doi: 10.11648/j.jhrm.20170501.12
Copyright © 2017 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License ( which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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