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The Rise of HR Analytics: Exploring Its Implications from a Developing Country Perspective
Journal of Human Resource Management
Volume 8, Issue 3, September 2020, Pages: 181-189
Received: May 1, 2020; Accepted: Jun. 12, 2020; Published: Aug. 25, 2020
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Alfred Boakye, Department of Organisation and Human Resource Management, University of Ghana Business School, Accra, Ghana
Yvonne Ayerki Lamptey, Department of Organisation and Human Resource Management, University of Ghana Business School, Accra, Ghana
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Effectively managing human capital is critical to organizations today. This has strategic implications for businesses to gain competitive advantage. HR analytics has proven to increase HR’s contribution to the bottom line. The objective of the study is to investigate the implications of HR analytics in a developing country, Ghana. Adopting a qualitative approach to research and using a thematic analysis, Twenty (20) organizations were purposively sampled from public and private organizations in Greater Accra Region-Ghana. The study indicated that HR analytics makes employee sourcing meaningful towards employee performance and finally to increase productivity, and to retain talents for continuous growth and effectiveness. Most organizations do not use HR analytics and those that use it lack analytics competencies, management support, possess poor data and/or are unable to use analytical tools effectively. Though analytics is widely used in developed countries, developing countries are yet to glean the full benefits. It is recommended that educational and professional institutions review their course catalogues to include courses in HR analytics in training experts in the field. The great insights from the study will add up to existing literature on HR analytics and to provide a framework for organizations to design HR solutions to employee management challenges.
HR Analytics, Human Resource Management Practice, Strategy, Organizations
To cite this article
Alfred Boakye, Yvonne Ayerki Lamptey, The Rise of HR Analytics: Exploring Its Implications from a Developing Country Perspective, Journal of Human Resource Management. Vol. 8, No. 3, 2020, pp. 181-189. doi: 10.11648/j.jhrm.20200803.19
Copyright © 2020 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License ( which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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