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Critical Success Factors of Knowledge Management System in Vietnam
International Journal of Business and Economics Research
Volume 4, Issue 6, December 2015, Pages: 323-327
Received: Dec. 5, 2015; Accepted: Dec. 14, 2015; Published: Dec. 30, 2015
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Author
Tran Hoai Nam, Department of E-commerce, Vietnam University of Commerce, Hanoi, Vietnam
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Abstract
Knowledge management plays a very important role in business operation, especially in the efficient exploitation of information or knowledge resources through technology. Technology provides the basic tools for implementing and improving the efficiency of knowledge management activities within an enterprise. To understand the relative influence of various factors in improving knowledge management systems, this study used data from 92 Vietnamese enterprises having knowledge management systems. The study identified a number of important factors directly affecting the success of knowledge management system in Vietnam enterprises. Based on the results of this study, the authors gave several recommendations for Vietnam enterprises in the development and application of knowledge management systems, and suggested future studies.
Keywords
Knowledge Management System, Critical Success Factors, Technology, Vietnam
To cite this article
Tran Hoai Nam, Critical Success Factors of Knowledge Management System in Vietnam, International Journal of Business and Economics Research. Vol. 4, No. 6, 2015, pp. 323-327. doi: 10.11648/j.ijber.20150406.18
Copyright
Copyright © 2015 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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