Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya

Omayo Moraa Faith; Mbatha Thuthuka Blessing

doi:doi:10.11648/j.sr.20180605.11

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Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya

Omayo Moraa Faith, Mbatha Thuthuka Blessing

Published in Science Research (Volume 6, Issue 5)

Received: 10 October 2018 Accepted: 24 October 2018 Published: 15 November 2018

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Abstract

Conflict is an inevitable occurrence in any human interaction setting and organisations are no exception as they are involved in conflict management on a daily basis. Conflict is often viewed as being destructive, but when managed properly it can be constructive, especially in the workplace. Conflict hinders healthy working relations between peer co-workers and the general organisational performance can be affected as well. Peer co-worker conflict is common in organisations and therefore the aim of this article was to explore the causes of conflict among peer co-workers in a non-governmental organisation in Kenya. A qualitative research approach was adopted and semi-structured face-to-face interviews were conducted to collect data from fifteen employees of the same hierarchical level who were selected using purposive sampling. The data collected was analysed using Braun and Clarke’s thematic analysis model. The findings revealed that there were various causes of conflict among peer co-workers in the organisation, and the peer co-workers were aware thereof. It was evident that conflict frequency differed among the peer co-workers with the conflict occurrences being from daily to weekly and at times monthly intervals. The findings further revealed that these conflicts hinder healthy working relationships between the peer co-workers. Therefore, the study concluded that peer co-workers should be trained and equipped with skills to aid in conflict management between themselves.

Published in	Science Research (Volume 6, Issue 5)
DOI	10.11648/j.sr.20180605.11
Page(s)	54-60
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Conflict, Peer Co-Workers, Interpersonal Conflict, Non-Governmental Organisation

References

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Omayo Moraa Faith, Mbatha Thuthuka Blessing. (2018). Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya. Science Research, 6(5), 54-60. https://doi.org/10.11648/j.sr.20180605.11

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Omayo Moraa Faith; Mbatha Thuthuka Blessing. Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya. Sci. Res. 2018, 6(5), 54-60. doi: 10.11648/j.sr.20180605.11

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AMA Style

Omayo Moraa Faith, Mbatha Thuthuka Blessing. Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya. Sci Res. 2018;6(5):54-60. doi: 10.11648/j.sr.20180605.11

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@article{10.11648/j.sr.20180605.11,
  author = {Omayo Moraa Faith and Mbatha Thuthuka Blessing},
  title = {Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya},
  journal = {Science Research},
  volume = {6},
  number = {5},
  pages = {54-60},
  doi = {10.11648/j.sr.20180605.11},
  url = {https://doi.org/10.11648/j.sr.20180605.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sr.20180605.11},
  abstract = {Conflict is an inevitable occurrence in any human interaction setting and organisations are no exception as they are involved in conflict management on a daily basis. Conflict is often viewed as being destructive, but when managed properly it can be constructive, especially in the workplace. Conflict hinders healthy working relations between peer co-workers and the general organisational performance can be affected as well. Peer co-worker conflict is common in organisations and therefore the aim of this article was to explore the causes of conflict among peer co-workers in a non-governmental organisation in Kenya. A qualitative research approach was adopted and semi-structured face-to-face interviews were conducted to collect data from fifteen employees of the same hierarchical level who were selected using purposive sampling. The data collected was analysed using Braun and Clarke’s thematic analysis model. The findings revealed that there were various causes of conflict among peer co-workers in the organisation, and the peer co-workers were aware thereof. It was evident that conflict frequency differed among the peer co-workers with the conflict occurrences being from daily to weekly and at times monthly intervals. The findings further revealed that these conflicts hinder healthy working relationships between the peer co-workers. Therefore, the study concluded that peer co-workers should be trained and equipped with skills to aid in conflict management between themselves.},
 year = {2018}
}

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TY - JOUR
T1 - Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya
AU - Omayo Moraa Faith
AU - Mbatha Thuthuka Blessing
Y1 - 2018/11/15
PY - 2018
N1 - https://doi.org/10.11648/j.sr.20180605.11
DO - 10.11648/j.sr.20180605.11
T2 - Science Research
JF - Science Research
JO - Science Research
SP - 54
EP - 60
PB - Science Publishing Group
SN - 2329-0927
UR - https://doi.org/10.11648/j.sr.20180605.11
AB - Conflict is an inevitable occurrence in any human interaction setting and organisations are no exception as they are involved in conflict management on a daily basis. Conflict is often viewed as being destructive, but when managed properly it can be constructive, especially in the workplace. Conflict hinders healthy working relations between peer co-workers and the general organisational performance can be affected as well. Peer co-worker conflict is common in organisations and therefore the aim of this article was to explore the causes of conflict among peer co-workers in a non-governmental organisation in Kenya. A qualitative research approach was adopted and semi-structured face-to-face interviews were conducted to collect data from fifteen employees of the same hierarchical level who were selected using purposive sampling. The data collected was analysed using Braun and Clarke’s thematic analysis model. The findings revealed that there were various causes of conflict among peer co-workers in the organisation, and the peer co-workers were aware thereof. It was evident that conflict frequency differed among the peer co-workers with the conflict occurrences being from daily to weekly and at times monthly intervals. The findings further revealed that these conflicts hinder healthy working relationships between the peer co-workers. Therefore, the study concluded that peer co-workers should be trained and equipped with skills to aid in conflict management between themselves.
VL - 6
IS - 5
ER -

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Author Information

Omayo Moraa Faith

Department of Communication Science, University of South Africa, Pretoria, South Africa
Mbatha Thuthuka Blessing

Department of Communication Science, University of South Africa, Pretoria, South Africa

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APA Style

Omayo Moraa Faith, Mbatha Thuthuka Blessing. (2018). Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya. Science Research, 6(5), 54-60. https://doi.org/10.11648/j.sr.20180605.11

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ACS Style

Omayo Moraa Faith; Mbatha Thuthuka Blessing. Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya. Sci. Res. 2018, 6(5), 54-60. doi: 10.11648/j.sr.20180605.11

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AMA Style

Omayo Moraa Faith, Mbatha Thuthuka Blessing. Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya. Sci Res. 2018;6(5):54-60. doi: 10.11648/j.sr.20180605.11

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@article{10.11648/j.sr.20180605.11,
  author = {Omayo Moraa Faith and Mbatha Thuthuka Blessing},
  title = {Causes of Conflict Among Peer Co-Workers in a Non-Governmental Organisation in Kenya},
  journal = {Science Research},
  volume = {6},
  number = {5},
  pages = {54-60},
  doi = {10.11648/j.sr.20180605.11},
  url = {https://doi.org/10.11648/j.sr.20180605.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sr.20180605.11},
  abstract = {Conflict is an inevitable occurrence in any human interaction setting and organisations are no exception as they are involved in conflict management on a daily basis. Conflict is often viewed as being destructive, but when managed properly it can be constructive, especially in the workplace. Conflict hinders healthy working relations between peer co-workers and the general organisational performance can be affected as well. Peer co-worker conflict is common in organisations and therefore the aim of this article was to explore the causes of conflict among peer co-workers in a non-governmental organisation in Kenya. A qualitative research approach was adopted and semi-structured face-to-face interviews were conducted to collect data from fifteen employees of the same hierarchical level who were selected using purposive sampling. The data collected was analysed using Braun and Clarke’s thematic analysis model. The findings revealed that there were various causes of conflict among peer co-workers in the organisation, and the peer co-workers were aware thereof. It was evident that conflict frequency differed among the peer co-workers with the conflict occurrences being from daily to weekly and at times monthly intervals. The findings further revealed that these conflicts hinder healthy working relationships between the peer co-workers. Therefore, the study concluded that peer co-workers should be trained and equipped with skills to aid in conflict management between themselves.},
 year = {2018}
}

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