Volume 8, Issue 6, November 2019, Pages: 274-278
Received: Sep. 17, 2019;
Accepted: Oct. 15, 2019;
Published: Nov. 5, 2019
Views 587 Downloads 126
Behdad Mirafshar, Department of Information and Technology of Management, Electronic Branch, Islamic Azad University, Tehran, Iran
Hassan Danadeh, Department of Urban and Land Use Planning, North Tehran Branch, Islamic Azad University, Tehran, Iran
Mehrdad Solgi, Department of Management and Economics, Science and Research Branch, Islamic Azad University, Tehran, Iran
The purpose of this study is related to the some questions raised during the establishment of the human resource Excellency model 17 in Tehran Municipality. To illustrate how other organizational management issues appropriate into this model. Which leads to the abstract drawing of 37 management modules within the Human Resource (HR) model, extracted from the experiential background of consulting and training of organizations and companies implementing human resource excellence model to get a more comprehensive, engaging look at the issues involved in science management And be able to visualize a set of modules, systems, processes, and management issues needed by organizations within the model which, in addition to outlining the strategic plan of the deployment, has led to their maturing over period of time And determine how to deliver organizational quality services and products to society. Hence at the beginning of this research in the framework of the Excellency model, 37 management modules in an organization that can be used with different ways based on the experiences of implementation in the 17th district municipality of Tehran, The researcher carefully arranged each of them into the criteria of the model to develop a researcher mind made framework. Then, validated statistical tests such as factor analysis, multiple regression and correlation test were used to evaluate the model. Finally, the validity of this abstract management framework was confirmed after analyzing the data in Table 2. In order to prove the hypothesis that besides the HR model, an innovative framework of management systems and processes for the organization can be illustrated in the strategic road map.
New Approach of Managerial Modules Framework in Human Resources Excellence Model, Education Journal. Special Issue: Learning Management System, Human Resources Excellence Model, Smart Urban Governance, Social Organization Intelligence.
Vol. 8, No. 6,
2019, pp. 274-278.
Gene – Badia, j, et al, 2010, "the EFQM excellence model is useful for primary health care teams", an international Journal of family practice, Vol 18, No4, pp: 407-40.
M. Najmi, S. Hoseini, 2004, “EFQM Excellence Model from Idea to Action “Tehran, Saramad publication, vol. 7.
Michalska, j, 2008, "using the EFQM excellence model to the process assessment", Journal of Achievements and manufacturing Engineering" vol 27. Issue2, pp: 203-206.
A. Khorasani, et al, 2014, “Iran Human Resource Development and Excellence Model”. Tehran, Iranian Center for Industrial Research and Training, vol. 6.
Sanchez, Elena, et al, 2006, ''A descriptive study of the implementation of the EFQM excellence model and underlying tools in the Basque health service'', international journal for quality in health care, Volume 18, number1. pp: 58-65.
Longbottom, D. (2008). The need for education and training in the use of the organizational excellence models for quality management in UK higher education institutions. Quality Assurance in education. 10 (1): 26-36.
R. Tavakoli, B. Beheshtipour, 2012, “Principles of organizational excellency”. Tehran, Resa publication, vol. 2.
J. Heir, T. Halt, C. Rincle, 2015, “A primer on partial least squares structural equation modeling (pls-sem)” Tehran, Look at knowledge publication, vol. 1, Translated by Adel Azar and Rasool Gholamzadeh.
H. Amiran, 2010, “A Step-by-Step Guide to Organization Excellence by E. F. Q. M Model”. Tehran, vol. 3.
Calvo-Mora. A, et al. (2018). Assessment and improvement of organisational social impact through the EFQM Excellence Model. Journal of Total Quality Management & Business Excellence. Volume 29, 2018 - Issue 11-12.
K. Fathi vageragah, M. Fariborz, 2016, “Fundamentals of Quality Management in Training and Improvement of Human Resources “Tehran, Resa publication Aige, vol. 7.
Tee Ng, Pak and Chan, D. (2008). A comparative study of Sigapores school excellence model with Hong Kongs School Based management. International Journal of Education research. 22 (6): 22-65.
Vallejo, Paula, et al, 2007, "improving quality of the hospital psychiatric ward level through the use of the EFQM model", International journal for quality in health care, Volume 19, Number2, pp: 74-79.
Joshaghani, M. saghaei, A. Setak, M. (2018). The causal structure of the excellence model for work units. Journal of Total Quality Management & Business Excellence. Published online: 13 Aug 2019.
Kolus, A. Wells, R. Neumann, P. (2018). Production quality and human factors engineering: A systematic review and theoretical framework. Journal of Applied Ergonomics. Volume 73, November 2018, Pages 55-89.
Bastas, A. Liyange, K.(2018). Sustainable supply chain quality management: A systematic review. Journal of Cleaner Production. Volume 181, 20 April 2018, Pages 726-744.
Deshpande, A. (2019). Total Quality Management, Concurrent Engineering and Manufacturing Performance: An Empirical Investigation. Journal of Operations and Strategic Planning. First Published June 7, 2019.
Fornell, C. Larcker, D. Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research. First Published date 1981, pages 39-50.
Nicker, S. Singh, A. (2019). Developing a framework towards improving business analysis of integrated public e-service systems. IEEE Xplore digital library. Published in: 2019 Conference on Information Communications Technology and Society (ICTAS), Durban, South Africa, South Africa.
Khalili, A. et all. (2017). Integration of lean manufacturing and quality management system through structural equation modelling. Published online 16 March 2017. Published in Inderscience Journal online.
S. Nallusamy. (2016). A Proposed Model for Sustaining Quality Assurance Using TQM Practices in Small and Medium Scale Industries. International Journal of Engineering Research in Africa Vol. 22. 184-190.