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Factor Analysis of Academic Staff Satisfaction in Dire Dawa University, Ethiopia

Received: 22 February 2017    Accepted: 9 March 2017    Published: 1 April 2017
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Abstract

Job satisfaction is defined as how people feel about their jobs, different aspects of their jobs and it is an emotion, a feeling and a matter of perception. This study was conducted to explore academic staff satisfaction with the university and to extract a set of factors from various dimensions used to measure satisfaction. A cross-sectional study on a sample of 150 academic staff selected using simple random sampling technique was conducted. Primary data was collected on teaching-learning, facility provision, benefits & incentives, research undertakings, community engagement, interpersonal relationship and management of the university. Descriptive statistics together with factor analysis using principal component extraction via varimax rotation was used. The Kaiser-Meyer-Olkin measure of sampling adequacy and Barlett’s test of sphericity was employed to check the sample size and sufficiency of correlation between the variables. Analysis of data revealed that the general satisfaction level of Academic staff in the university is 40%. The results indicated higher satisfaction levels for teaching-learning, interpersonal relationship, management of the university with 74.6%, 69.7% and 74.8% respectively. The factor analysis identified four factors within teaching-learning, facility provision and research undertaking. It also identified two factors within benefits & incentives, community engagement, interpersonal relationship and management of the university. Additionally the satisfaction level did not indicate variation across sex. Therefore, although satisfaction level for the academic staff increased from the previous academic year it is still moderate and requires further work. Additionally service quality of Dire Dawa University showed progress but the management and other stakeholders should focus on improving the facilities related with recreation, internet access, transportation and restrooms on buildings.

Published in Science Journal of Education (Volume 5, Issue 2)
DOI 10.11648/j.sjedu.20170502.16
Page(s) 71-81
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Employee Satisfaction, Higher Institution, Dire Dawa, Ethiopia

References
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[2] Abosede, Subuola Catherine and Ago-Iwoye (2014). Gender Differences in Job Satisfaction of Academic and NonAcademic Staff of Olabisi Onabanjo University, Ago-Iwoye, Ogun State, Nigeria. Journal of Education and Practice, Vol.5, No.22.
[3] Mumford, E. (1991). Job satisfaction: A method of analysis. Personal Review, 20(3), 11-19.
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[9] Fulford, C., Zhan, S. (1993), Predicting Student Satisfaction from Perceptions of Interaction in Distance Learning, IFIP Transactions A: Computer Science and Technology No. A-29: 259-268.
[10] Huntley, J., Academic Evaluation and Grading: An Analysis and some Proposals, Harvard Educational Review, 46(4): 612-631 (1976).
[11] Siddiqui, A. & Saba, I. (2013). Determining the Job Satisfaction Level of the Academic Staff at Tertiary Academic Institutes of Pakistan. International Journal of Information, Business & Management, 5(3), 42.
[12] Noordin, F. & Josuff, K. (2009). Levels of Job Satisfaction amongst Malaysian Academic Staff. Asian Social Science, 5(5), 122-128.
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[14] Smith, P. C., Kendall, L. M. & Hulin, C. L. (1969). Measurement of Satisfaction in Work and Retirement. Rand McNally, Chicago, IL.
[15] Lacy, F. J. & Sheehan, B. A. (1997). Job Satisfaction among Academic Staff: An International Perspective. Higher Education, 34, 305-322.
[16] Andreasen, T. & Lindestad, B. (1998). Customer loyalty and complex services. International Journal of Service Industry Management, 9, 7-23.
[17] Sokoya, S. K. (2000). Personal Predictors of Job Satisfaction for the Public Sector Manager: Implications for Management Practice and Development in a Developing Economy. Journal of Business in Developing Nations, 4(1).
[18] Cochran (1977). Sampling Techniques 3rd edition. John & Wiley Sons Inc., NewYork.
[19] Michael O. Samuel and Crispen Chipunza (2013). Attrition and Retention of Senior Academics at Institutions of Higher Learning in South Africa: The Strategies, Complexities and Realities.
[20] Saba, I. & Zafar, O. (2013). Analyzing Job Satisfaction Level of the Academic Staff: A Case Study of Public and Private Universities of Punjab, Pakistan. International SAMANM Journal of Marketing and Management, 1(2).
[21] Ellickson, M. C. & Longsdon, K. (2002). Determinants of Job Satisfaction of Municipal Government Employees. Public Personnel Management, 31(3), 343-358.
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  • APA Style

    Dawit Daniel Dando, Getachew Liben Abate, Ashenafi Adugna Mola. (2017). Factor Analysis of Academic Staff Satisfaction in Dire Dawa University, Ethiopia. Science Journal of Education, 5(2), 71-81. https://doi.org/10.11648/j.sjedu.20170502.16

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    ACS Style

    Dawit Daniel Dando; Getachew Liben Abate; Ashenafi Adugna Mola. Factor Analysis of Academic Staff Satisfaction in Dire Dawa University, Ethiopia. Sci. J. Educ. 2017, 5(2), 71-81. doi: 10.11648/j.sjedu.20170502.16

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    AMA Style

    Dawit Daniel Dando, Getachew Liben Abate, Ashenafi Adugna Mola. Factor Analysis of Academic Staff Satisfaction in Dire Dawa University, Ethiopia. Sci J Educ. 2017;5(2):71-81. doi: 10.11648/j.sjedu.20170502.16

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  • @article{10.11648/j.sjedu.20170502.16,
      author = {Dawit Daniel Dando and Getachew Liben Abate and Ashenafi Adugna Mola},
      title = {Factor Analysis of Academic Staff Satisfaction in Dire Dawa University, Ethiopia},
      journal = {Science Journal of Education},
      volume = {5},
      number = {2},
      pages = {71-81},
      doi = {10.11648/j.sjedu.20170502.16},
      url = {https://doi.org/10.11648/j.sjedu.20170502.16},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjedu.20170502.16},
      abstract = {Job satisfaction is defined as how people feel about their jobs, different aspects of their jobs and it is an emotion, a feeling and a matter of perception. This study was conducted to explore academic staff satisfaction with the university and to extract a set of factors from various dimensions used to measure satisfaction. A cross-sectional study on a sample of 150 academic staff selected using simple random sampling technique was conducted. Primary data was collected on teaching-learning, facility provision, benefits & incentives, research undertakings, community engagement, interpersonal relationship and management of the university. Descriptive statistics together with factor analysis using principal component extraction via varimax rotation was used. The Kaiser-Meyer-Olkin measure of sampling adequacy and Barlett’s test of sphericity was employed to check the sample size and sufficiency of correlation between the variables. Analysis of data revealed that the general satisfaction level of Academic staff in the university is 40%. The results indicated higher satisfaction levels for teaching-learning, interpersonal relationship, management of the university with 74.6%, 69.7% and 74.8% respectively. The factor analysis identified four factors within teaching-learning, facility provision and research undertaking. It also identified two factors within benefits & incentives, community engagement, interpersonal relationship and management of the university. Additionally the satisfaction level did not indicate variation across sex. Therefore, although satisfaction level for the academic staff increased from the previous academic year it is still moderate and requires further work. Additionally service quality of Dire Dawa University showed progress but the management and other stakeholders should focus on improving the facilities related with recreation, internet access, transportation and restrooms on buildings.},
     year = {2017}
    }
    

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  • TY  - JOUR
    T1  - Factor Analysis of Academic Staff Satisfaction in Dire Dawa University, Ethiopia
    AU  - Dawit Daniel Dando
    AU  - Getachew Liben Abate
    AU  - Ashenafi Adugna Mola
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    PB  - Science Publishing Group
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    UR  - https://doi.org/10.11648/j.sjedu.20170502.16
    AB  - Job satisfaction is defined as how people feel about their jobs, different aspects of their jobs and it is an emotion, a feeling and a matter of perception. This study was conducted to explore academic staff satisfaction with the university and to extract a set of factors from various dimensions used to measure satisfaction. A cross-sectional study on a sample of 150 academic staff selected using simple random sampling technique was conducted. Primary data was collected on teaching-learning, facility provision, benefits & incentives, research undertakings, community engagement, interpersonal relationship and management of the university. Descriptive statistics together with factor analysis using principal component extraction via varimax rotation was used. The Kaiser-Meyer-Olkin measure of sampling adequacy and Barlett’s test of sphericity was employed to check the sample size and sufficiency of correlation between the variables. Analysis of data revealed that the general satisfaction level of Academic staff in the university is 40%. The results indicated higher satisfaction levels for teaching-learning, interpersonal relationship, management of the university with 74.6%, 69.7% and 74.8% respectively. The factor analysis identified four factors within teaching-learning, facility provision and research undertaking. It also identified two factors within benefits & incentives, community engagement, interpersonal relationship and management of the university. Additionally the satisfaction level did not indicate variation across sex. Therefore, although satisfaction level for the academic staff increased from the previous academic year it is still moderate and requires further work. Additionally service quality of Dire Dawa University showed progress but the management and other stakeholders should focus on improving the facilities related with recreation, internet access, transportation and restrooms on buildings.
    VL  - 5
    IS  - 2
    ER  - 

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Author Information
  • Department of Statistics, Dire Dawa University, Dire Dawa, Ethiopia

  • Department of English Language and Literature, Dire Dawa University, Dire Dawa, Ethiopia

  • Department of Industrial Engineering, Dire Dawa University, Dire Dawa, Ethiopia

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