International Journal of Health Economics and Policy

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Analyzing Case Studies in Hospital Performance Measurement

Received: 10 January 2017    Accepted: 14 February 2017    Published: 03 March 2017
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Abstract

Hospital Performance may be defined according to the achievement of specialized targets, either clinical or administrative. It might include elements of community care and public health, as well as social and employment functions. These may be seen as clusters of values and aims behind performance measurement in such areas as research, service improvement, referrer and patient choice, resource management and accountability. The methods used for performance measurement and quality improvement include, but not limited to, regulatory inspection, surveys of consumers’ experience, third-party assessment, statistical indicators and internal assessment. This study was carried out to examine and analyze case studies related to each of these measures. The study employed a qualitative approach in analyzing these measures. The result of the analysis shows that hospital performance should be based on professional competences in application of present knowledge, available technologies and resources, efficiency in use of resources, minimal risk to the patient, satisfaction of the patient, and health outcomes. High hospital performance should address the responsive to community needs and demands, the integration of services in the delivery system, and the commitment to health promotion, and should be assessed in relation to the availability of hospitals’ services to all patients irrespective of physical, cultural, social, demographic and economic barriers.

DOI 10.11648/j.hep.20170203.13
Published in International Journal of Health Economics and Policy (Volume 2, Issue 3, September 2017)
Page(s) 104-110
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Hospital, Performance, Measures, Case Studies

References
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Author Information
  • Department of Banking and Finance, Yarmouk University, Irbid, Jordan

  • Department of Banking and Finance, Yarmouk University, Irbid, Jordan

  • Department of Banking and Finance, Yarmouk University, Irbid, Jordan

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  • APA Style

    Moh’d Mahmoud Ajlouni, Rasha K. Sibakhi, Manar Marzouq. (2017). Analyzing Case Studies in Hospital Performance Measurement. International Journal of Health Economics and Policy, 2(3), 104-110. https://doi.org/10.11648/j.hep.20170203.13

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    ACS Style

    Moh’d Mahmoud Ajlouni; Rasha K. Sibakhi; Manar Marzouq. Analyzing Case Studies in Hospital Performance Measurement. Int. J. Health Econ. Policy 2017, 2(3), 104-110. doi: 10.11648/j.hep.20170203.13

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    AMA Style

    Moh’d Mahmoud Ajlouni, Rasha K. Sibakhi, Manar Marzouq. Analyzing Case Studies in Hospital Performance Measurement. Int J Health Econ Policy. 2017;2(3):104-110. doi: 10.11648/j.hep.20170203.13

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  • @article{10.11648/j.hep.20170203.13,
      author = {Moh’d Mahmoud Ajlouni and Rasha K. Sibakhi and Manar Marzouq},
      title = {Analyzing Case Studies in Hospital Performance Measurement},
      journal = {International Journal of Health Economics and Policy},
      volume = {2},
      number = {3},
      pages = {104-110},
      doi = {10.11648/j.hep.20170203.13},
      url = {https://doi.org/10.11648/j.hep.20170203.13},
      eprint = {https://download.sciencepg.com/pdf/10.11648.j.hep.20170203.13},
      abstract = {Hospital Performance may be defined according to the achievement of specialized targets, either clinical or administrative. It might include elements of community care and public health, as well as social and employment functions. These may be seen as clusters of values and aims behind performance measurement in such areas as research, service improvement, referrer and patient choice, resource management and accountability. The methods used for performance measurement and quality improvement include, but not limited to, regulatory inspection, surveys of consumers’ experience, third-party assessment, statistical indicators and internal assessment. This study was carried out to examine and analyze case studies related to each of these measures. The study employed a qualitative approach in analyzing these measures. The result of the analysis shows that hospital performance should be based on professional competences in application of present knowledge, available technologies and resources, efficiency in use of resources, minimal risk to the patient, satisfaction of the patient, and health outcomes. High hospital performance should address the responsive to community needs and demands, the integration of services in the delivery system, and the commitment to health promotion, and should be assessed in relation to the availability of hospitals’ services to all patients irrespective of physical, cultural, social, demographic and economic barriers.},
     year = {2017}
    }
    

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  • TY  - JOUR
    T1  - Analyzing Case Studies in Hospital Performance Measurement
    AU  - Moh’d Mahmoud Ajlouni
    AU  - Rasha K. Sibakhi
    AU  - Manar Marzouq
    Y1  - 2017/03/03
    PY  - 2017
    N1  - https://doi.org/10.11648/j.hep.20170203.13
    DO  - 10.11648/j.hep.20170203.13
    T2  - International Journal of Health Economics and Policy
    JF  - International Journal of Health Economics and Policy
    JO  - International Journal of Health Economics and Policy
    SP  - 104
    EP  - 110
    PB  - Science Publishing Group
    SN  - 2578-9309
    UR  - https://doi.org/10.11648/j.hep.20170203.13
    AB  - Hospital Performance may be defined according to the achievement of specialized targets, either clinical or administrative. It might include elements of community care and public health, as well as social and employment functions. These may be seen as clusters of values and aims behind performance measurement in such areas as research, service improvement, referrer and patient choice, resource management and accountability. The methods used for performance measurement and quality improvement include, but not limited to, regulatory inspection, surveys of consumers’ experience, third-party assessment, statistical indicators and internal assessment. This study was carried out to examine and analyze case studies related to each of these measures. The study employed a qualitative approach in analyzing these measures. The result of the analysis shows that hospital performance should be based on professional competences in application of present knowledge, available technologies and resources, efficiency in use of resources, minimal risk to the patient, satisfaction of the patient, and health outcomes. High hospital performance should address the responsive to community needs and demands, the integration of services in the delivery system, and the commitment to health promotion, and should be assessed in relation to the availability of hospitals’ services to all patients irrespective of physical, cultural, social, demographic and economic barriers.
    VL  - 2
    IS  - 3
    ER  - 

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