Key Relational Competencies and Business Performance: Evidences for Spanish Companies
European Business & Management
Volume 2, Issue 2, November 2016, Pages: 47-53
Received: Sep. 11, 2016; Accepted: Nov. 23, 2016; Published: Dec. 27, 2016
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Lidia García-Zambrano, Economic Financial II Department, Faculty of Economics and Business, University of the Basque Country UPV-EHU, Bilbao, Spain
Arturo Rodríguez-Castellanos, Economic Financial II Department, Faculty of Economics and Business, University of the Basque Country UPV-EHU, Bilbao, Spain
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This paper seeks to test the existence of links between key relational competencies and business performance. With information from a survey conducted among business managers from Spain, and business performance data for 2009-2011 obtained from the Intertel database, non-parametric contrasts were performed in order to verify such links. The results show a positive link of the economic variables analysed with the key competencies linked to Relational Capital for Spain for 2009-2011 period, being only the differences in the growth in sales variable statistically significant. This relation shows the importance that key competencies linked to relational capital has to increase business results, during economic crisis period.
Competences, Relational Capital, Intangible Resources, Intellectual Capital, Business Results
To cite this article
Lidia García-Zambrano, Arturo Rodríguez-Castellanos, Key Relational Competencies and Business Performance: Evidences for Spanish Companies, European Business & Management. Vol. 2, No. 2, 2016, pp. 47-53. doi: 10.11648/j.ebm.20160202.15
Copyright © 2016 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License ( which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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