Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City

Steven Lee Mwaseba; Emmanuel Simon Mwang’onda; Mafuru Solomi Juma

doi:doi:10.11648/j.cajph.20180403.14

| Peer-Reviewed

Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City

Steven Lee Mwaseba, Emmanuel Simon Mwang’onda, Mafuru Solomi Juma

Published in Central African Journal of Public Health (Volume 4, Issue 3)

Received: 6 June 2018 Accepted: 9 July 2018 Published: 4 August 2018

Views: Downloads:

Download PDF

Share This Article

Twitter
Linked In
Facebook

Abstract

Globally health is regarded as a human capital and thus healthcare delivery is treated as of crucial importance to all communities. Both non-price and price factors play a significant role in determining the patient’s choice for healthcare delivery providers. Recently public hospitals have shown to face fairly growing community expectations, though they still perceived to have low quality healthcare, thus the intent of the study. Employing Chi-square and five point likert scale questions patient’s choice and perception were assessed. The results show that there is greater relationship between age and patient’s choices to attend at public hospitals, while education, sex and patient’s occupation were not significant. Moreover, treatment cost, distance from the hospital, and location of the hospital and medicine availability were key indicators for patient’s choice. Improvement of medicine availability and reduction of treatment cost is needed so as to attract patients in public hospitals. Since patient’s choices are not completely rational, further research should be done on health outcome factors that influence patient’s choice in order to integrate healthcare provider and health outcome factors towards improvements of quality health services at public hospitals.

Published in	Central African Journal of Public Health (Volume 4, Issue 3)
DOI	10.11648/j.cajph.20180403.14
Page(s)	76-80
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Choice, Healthcare Delivery, Perception, Public Hospitals

References

[1]	Songstad, N. G., Rekdal, O. B., Massay, D. A. & Blystad, A. (2011) Perceived unfairness in working conditions: The case of public health services in Tanzania. BMC Health Services Research 11: 34.
[2]	Ministry of Health, (2003) Tanzania National Health Policy. The United Republic of Tanzania, Ministry of Health. Dar es Salaam, Tanzania.
[3]	Kruk, M. E. & Freedman, L. P. (2008) Assessing health system performance in developing countries: A review of literature. Health Policy 85, 263-276.
[4]	Munga, M. A. & Mwangu, M. (2013) Comprehensive health workforce planning: reconsideration of the primary health care approach as a tool for addressing the human resource for health crisis in low and middle income countries. Tanzania Journal of Health Research 15, 1-16.
[5]	Basu, S., Andrews, J., Kishore, S., Panjabi, R., & Stuckler, D. (2012). Comparative performance of private and public healthcare systems in low- and middle-income countries: A systematic review. PLoS Medicine, 9(6), 19. https://doi.org/10.1371/journal.pmed.1001244
[6]	Chi, Y. L., & Bump, J. B. (2018). Resource allocation processes at multilateral organizations working in global health. Health Policy and Planning, 33(May), i4–i13. https://doi.org/10.1093/heapol/czx140
[7]	De Wolf, A. H., & Toebes, B. (2016). Assessing private sector involvement in health care and universal health coverage in light of the right to health. Health and Human Rights, 18(2), 79–92.
[8]	Jayasinghe, S. (2007). Faith-based NGOs and healthcare in poor countries: A preliminary exploration of ethical issues. Journal of Medical Ethics, 33(11), 623–626. https://doi.org/10.1136/jme.2006.018549
[9]	URT Ministry of Health and Social Welfare (2015), Health Sector Strategic Plan July 2015-June 2020: Reaching all Household With Quality Health Care
[10]	MoHSW (2007) Primary Health Services Development Programme 2007-2017. United Republic of Tanzania, Ministry of Health and Social Welfare. Dar es Salaam, Tanzania.
[11]	Moscelli G., Luigi S., Nills G. and Cookson R. (2017), Socioeconomic Inequality of Access to Health Care: Does Choice explain the gradient? J. Health Economic
[12]	WHO (2015), World Health Statistics. WHO Luxembourg
[13]	Khamis, K. & Njau, B. (2014) Patients’ level of satisfaction on quality of health care at Mwananyamala hospital in Dar es Salaam, Tanzania. BMC Health Services Research 14:400.
[14]	WHO (2006) The World Health Report, Working together for health. World Health Organization, Geneva, Switzerland.
[15]	Al-Doghaither A. H, Abdelrhman B. M, Saeed A. A. W & Maqzoub M. E. M. A (2003), Factors influencing patient choice of hospitals in Riyadh, Saudi Arabia. Sage Journals Volume: 123 issue: 2, page (s): 105-109
[16]	Saeed, S. K. B (1998). Factors affecting patient's choice of hospitals. Annals of Saudi Medicine, 18(5), 420-424
[17]	Halasa, Y., & Nandakumar, A. K. (2009). Factors determining choice of healthcare provider in Jordan. Eastern Mediterranean Health Journal, 15(4), 959-96
[18]	Vagias W. M, (2006) Likert-type scale response anchors. Clemson International Institute for Tourism & Research Development, Department of Parks, Recreation and Tourism Management. Clemson University
[19]	Uchendu O. C, Ilesanmi O. S, & Olumide A. E, (2013) Factors Influencing the Choice of Healthcare Providing Facility among Workers in a Local Government Secretariat in South Western Nigeria. Annals of Ibadan Postgraduate Medicine vol. 11 (2): 87–95
[20]	Bozic, K. J., Kaufman, D, Chan, V. C., Caminiti, S. & Lewis, C. (2013). Factors that influence provider selection for elective total joint arthroplasty. Clinical Orthopaedics and Related Research, 471(6), 1865-1872.
[21]	Kamra, V., Singh, H., & De, K. K. (2016). Factors affecting hospital choice decisions: An exploratory study of healthcare consumers in Northern India. Asia Pacific Journal of Health Management, 11(1), 76-84.
[22]	Ghosh, M. (2015). An empirical study on hospital selection in India. International Journal of Healthcare Quality Assurance, 28(1), 1-19.
[23]	Abiodun O. A et al., (2014) The determinants of Choice of Health Facility in Sagamu, South-West, Nigeria. Scholars Journal of Applied Medical Sciences, 2014; 2(1C):274-282.
[24]	Victoor A, Delnoij D. M & Friele R. D (2012), Determinants of patient choice of healthcare providers: a scoping review. BMC Health Services Research 2012 12:272.
[25]	Amaghionyeodiwe A. L (2008) Determinants of the choice of health care provider in Nigeria. Health Care Management Science (2008) 11:215–227.
[26]	He J, Hou XY, Toloo GS & FitzGerald G. (2017). Patients’ choice between public and private hospitals emergency departments: A cross-sectional survey, Emerg Med Australas 29(6): 635-642.
[27]	He J, Hou XY, Toloo GS & FitzGerald G. (2016). Qualitative study of patients’ choice between public and private hospital emergency depatments, Emerg Med Australas 28(2): 159-63.
[28]	Vonberg, R. P., Sander, C., & Gastmeier, P. (2008). Consumer attitudes about healthcare acquired infections: A German survey on factors considered important in the choice of a hospital. American Journal of Medical Quality, 23(1), 56-59.
[29]	Akinci, F., Esatoglu, A. E., Tengilimoglu, D., & Parsons, A. (2008). Hospital choice factors: A case study in Turkey. Health Marketing Quarterly, 22(1), 3-19.

Cite This Article

Plain Text BibTeX RIS

APA Style

Steven Lee Mwaseba, Emmanuel Simon Mwang’onda, Mafuru Solomi Juma. (2018). Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City. Central African Journal of Public Health, 4(3), 76-80. https://doi.org/10.11648/j.cajph.20180403.14

Copy | Download

ACS Style

Steven Lee Mwaseba; Emmanuel Simon Mwang’onda; Mafuru Solomi Juma. Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City. Cent. Afr. J. Public Health 2018, 4(3), 76-80. doi: 10.11648/j.cajph.20180403.14

Copy | Download

AMA Style

Steven Lee Mwaseba, Emmanuel Simon Mwang’onda, Mafuru Solomi Juma. Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City. Cent Afr J Public Health. 2018;4(3):76-80. doi: 10.11648/j.cajph.20180403.14

Copy | Download

@article{10.11648/j.cajph.20180403.14,
  author = {Steven Lee Mwaseba and Emmanuel Simon Mwang’onda and Mafuru Solomi Juma},
  title = {Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City},
  journal = {Central African Journal of Public Health},
  volume = {4},
  number = {3},
  pages = {76-80},
  doi = {10.11648/j.cajph.20180403.14},
  url = {https://doi.org/10.11648/j.cajph.20180403.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.cajph.20180403.14},
  abstract = {Globally health is regarded as a human capital and thus healthcare delivery is treated as of crucial importance to all communities. Both non-price and price factors play a significant role in determining the patient’s choice for healthcare delivery providers. Recently public hospitals have shown to face fairly growing community expectations, though they still perceived to have low quality healthcare, thus the intent of the study. Employing Chi-square and five point likert scale questions patient’s choice and perception were assessed. The results show that there is greater relationship between age and patient’s choices to attend at public hospitals, while education, sex and patient’s occupation were not significant. Moreover, treatment cost, distance from the hospital, and location of the hospital and medicine availability were key indicators for patient’s choice. Improvement of medicine availability and reduction of treatment cost is needed so as to attract patients in public hospitals. Since patient’s choices are not completely rational, further research should be done on health outcome factors that influence patient’s choice in order to integrate healthcare provider and health outcome factors towards improvements of quality health services at public hospitals.},
 year = {2018}
}

Copy | Download

TY  - JOUR
T1  - Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City
AU  - Steven Lee Mwaseba
AU  - Emmanuel Simon Mwang’onda
AU  - Mafuru Solomi Juma
Y1  - 2018/08/04
PY  - 2018
N1  - https://doi.org/10.11648/j.cajph.20180403.14
DO  - 10.11648/j.cajph.20180403.14
T2  - Central African Journal of Public Health
JF  - Central African Journal of Public Health
JO  - Central African Journal of Public Health
SP  - 76
EP  - 80
PB  - Science Publishing Group
SN  - 2575-5781
UR  - https://doi.org/10.11648/j.cajph.20180403.14
AB  - Globally health is regarded as a human capital and thus healthcare delivery is treated as of crucial importance to all communities. Both non-price and price factors play a significant role in determining the patient’s choice for healthcare delivery providers. Recently public hospitals have shown to face fairly growing community expectations, though they still perceived to have low quality healthcare, thus the intent of the study. Employing Chi-square and five point likert scale questions patient’s choice and perception were assessed. The results show that there is greater relationship between age and patient’s choices to attend at public hospitals, while education, sex and patient’s occupation were not significant. Moreover, treatment cost, distance from the hospital, and location of the hospital and medicine availability were key indicators for patient’s choice. Improvement of medicine availability and reduction of treatment cost is needed so as to attract patients in public hospitals. Since patient’s choices are not completely rational, further research should be done on health outcome factors that influence patient’s choice in order to integrate healthcare provider and health outcome factors towards improvements of quality health services at public hospitals.
VL  - 4
IS  - 3
ER  -

Copy | Download

Author Information

Steven Lee Mwaseba

Department of Rural Development and Regional Planning, Institute of Rural Development Planning, Dodoma, Tanzania
Emmanuel Simon Mwang’onda

Department of Rural Development and Regional Planning, Institute of Rural Development Planning, Dodoma, Tanzania
Mafuru Solomi Juma

Department Environmental Planning, Institute of Rural Development Planning, Dodoma, Tanzania

Download PDF

Sections

Plain Text BibTeX RIS

APA Style

Steven Lee Mwaseba, Emmanuel Simon Mwang’onda, Mafuru Solomi Juma. (2018). Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City. Central African Journal of Public Health, 4(3), 76-80. https://doi.org/10.11648/j.cajph.20180403.14

Copy | Download

ACS Style

Steven Lee Mwaseba; Emmanuel Simon Mwang’onda; Mafuru Solomi Juma. Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City. Cent. Afr. J. Public Health 2018, 4(3), 76-80. doi: 10.11648/j.cajph.20180403.14

Copy | Download

AMA Style

Steven Lee Mwaseba, Emmanuel Simon Mwang’onda, Mafuru Solomi Juma. Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City. Cent Afr J Public Health. 2018;4(3):76-80. doi: 10.11648/j.cajph.20180403.14

Copy | Download

@article{10.11648/j.cajph.20180403.14,
  author = {Steven Lee Mwaseba and Emmanuel Simon Mwang’onda and Mafuru Solomi Juma},
  title = {Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City},
  journal = {Central African Journal of Public Health},
  volume = {4},
  number = {3},
  pages = {76-80},
  doi = {10.11648/j.cajph.20180403.14},
  url = {https://doi.org/10.11648/j.cajph.20180403.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.cajph.20180403.14},
  abstract = {Globally health is regarded as a human capital and thus healthcare delivery is treated as of crucial importance to all communities. Both non-price and price factors play a significant role in determining the patient’s choice for healthcare delivery providers. Recently public hospitals have shown to face fairly growing community expectations, though they still perceived to have low quality healthcare, thus the intent of the study. Employing Chi-square and five point likert scale questions patient’s choice and perception were assessed. The results show that there is greater relationship between age and patient’s choices to attend at public hospitals, while education, sex and patient’s occupation were not significant. Moreover, treatment cost, distance from the hospital, and location of the hospital and medicine availability were key indicators for patient’s choice. Improvement of medicine availability and reduction of treatment cost is needed so as to attract patients in public hospitals. Since patient’s choices are not completely rational, further research should be done on health outcome factors that influence patient’s choice in order to integrate healthcare provider and health outcome factors towards improvements of quality health services at public hospitals.},
 year = {2018}
}

Copy | Download

TY  - JOUR
T1  - Patient’s Perception on Factors for Choice of Healthcare Delivery at Public Hospitals in Dodoma City
AU  - Steven Lee Mwaseba
AU  - Emmanuel Simon Mwang’onda
AU  - Mafuru Solomi Juma
Y1  - 2018/08/04
PY  - 2018
N1  - https://doi.org/10.11648/j.cajph.20180403.14
DO  - 10.11648/j.cajph.20180403.14
T2  - Central African Journal of Public Health
JF  - Central African Journal of Public Health
JO  - Central African Journal of Public Health
SP  - 76
EP  - 80
PB  - Science Publishing Group
SN  - 2575-5781
UR  - https://doi.org/10.11648/j.cajph.20180403.14
AB  - Globally health is regarded as a human capital and thus healthcare delivery is treated as of crucial importance to all communities. Both non-price and price factors play a significant role in determining the patient’s choice for healthcare delivery providers. Recently public hospitals have shown to face fairly growing community expectations, though they still perceived to have low quality healthcare, thus the intent of the study. Employing Chi-square and five point likert scale questions patient’s choice and perception were assessed. The results show that there is greater relationship between age and patient’s choices to attend at public hospitals, while education, sex and patient’s occupation were not significant. Moreover, treatment cost, distance from the hospital, and location of the hospital and medicine availability were key indicators for patient’s choice. Improvement of medicine availability and reduction of treatment cost is needed so as to attract patients in public hospitals. Since patient’s choices are not completely rational, further research should be done on health outcome factors that influence patient’s choice in order to integrate healthcare provider and health outcome factors towards improvements of quality health services at public hospitals.
VL  - 4
IS  - 3
ER  -

Copy | Download