Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia

Ali Abdi Salah; Nega Baraki; Gudina Egata; Wanzahun Godana

doi:doi:10.11648/j.ejpm.20150304.14

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Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia

Ali Abdi Salah, Nega Baraki, Gudina Egata, Wanzahun Godana

Published in European Journal of Preventive Medicine (Volume 3, Issue 4)

Received: 7 June 2015 Accepted: 21 June 2015 Published: 8 July 2015

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Abstract

Introduction: quality is an integral part in EPI. Being pastoralist life style, poor infrastructure was considered the main reasons behind low coverage in this region. Therefore, the main aim of this study was to assess the quality of EPI service delivery in primary health care institutions of jigjiga zone Somali of region. Method: institution based cross-sectional study was carried out to assess the status of EPI service in PHCU of Jijiga zone, Somali region, from December 2011 to March 2012. Institutions were selected based on simple random sampling technique using mixed approaches. Results: This study has described the characteristics of quality of EPI service input, service process and service outcome main finding disclosed by this study, showed that almost the service is accessible to the care takers, most of the institution visited have adequate logistics and supplies and the service providers claiming, more than half of the mothers were satisfied with EPI services. The overall satisfaction in this study was 53.3%. Out of 422 study participants, 405 (96%) of the mothers/care takers were satisfied with the reception of the health workers. Conclusion: the study showed that half of the mothers yet not satisfied with the quality of the services. Therefore, to improve client satisfaction, waiting time should be kept as short as possible, in-service training/communication skill, outreach allowance should be considered for the service providers should be concerned woreda health offices, and further study in the area has to be made to dig out more factors affecting the service utilization of EPI.

Published in	European Journal of Preventive Medicine (Volume 3, Issue 4)
DOI	10.11648/j.ejpm.20150304.14
Page(s)	117-123
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Quality, Pastoralist Community, Evaluation, Ethiopia

References

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[18]	Ethiopia Demographic and Health Survey (EDHS), 2005. Central statistical Agency Addis Ababa, Ethiopia Measure Dhs, Icf Macro Calverton, Maryland, USA
[19]	Kidane T. and Takie M. Factors influencing child immunization coverage in rural district of Ethiopia, Ethiopian Journal of health development 2000, 17(2):105-110.
[20]	Lankester T. Setting up community health programmes. Practical manual for use in developing countries, 2nd ed., London, pp 153-165
[21]	NugusseAshene, 2006.Assessment of Quality of Expanded Program on Immunization in Oromia Zone of Amhara Region, (unpublished theses) Addis Ababa University School of Graduates Studies, Addis Ababa
[22]	Birhanu Z , Assefa T, Woldie M, Morankar S. Quality of vaccination services and social demand for vaccinations in Africa and Asia. BMC Health Services Research 2010, 10:78.
[23]	YeshambelAgumasAmbelie, AmsaluFelekeDemssie, MeashoGbreslassieGebregziabher. Patients’ Satisfaction and Associated Factors among Private Wing Patients at BahirdarFelegeHiwot Referral Hospital, North West Ethiopia. Science Journal of Public Health. Vol. 2, No. 5, 2014, pp. 417-423. doi: 10.11648/j.sjph.20140205.17

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APA Style

Ali Abdi Salah, Nega Baraki, Gudina Egata, Wanzahun Godana. (2015). Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia. European Journal of Preventive Medicine, 3(4), 117-123. https://doi.org/10.11648/j.ejpm.20150304.14

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ACS Style

Ali Abdi Salah; Nega Baraki; Gudina Egata; Wanzahun Godana. Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia. Eur. J. Prev. Med. 2015, 3(4), 117-123. doi: 10.11648/j.ejpm.20150304.14

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AMA Style

Ali Abdi Salah, Nega Baraki, Gudina Egata, Wanzahun Godana. Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia. Eur J Prev Med. 2015;3(4):117-123. doi: 10.11648/j.ejpm.20150304.14

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@article{10.11648/j.ejpm.20150304.14,
  author = {Ali Abdi Salah and Nega Baraki and Gudina Egata and Wanzahun Godana},
  title = {Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia},
  journal = {European Journal of Preventive Medicine},
  volume = {3},
  number = {4},
  pages = {117-123},
  doi = {10.11648/j.ejpm.20150304.14},
  url = {https://doi.org/10.11648/j.ejpm.20150304.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ejpm.20150304.14},
  abstract = {Introduction: quality is an integral part in EPI. Being pastoralist life style, poor infrastructure was considered the main reasons behind low coverage in this region. Therefore, the main aim of this study was to assess the quality of EPI service delivery in primary health care institutions of jigjiga zone Somali of region. Method: institution based cross-sectional study was carried out to assess the status of EPI service in PHCU of Jijiga zone, Somali region, from December 2011 to March 2012. Institutions were selected based on simple random sampling technique using mixed approaches. Results: This study has described the characteristics of quality of EPI service input, service process and service outcome main finding disclosed by this study, showed that almost the service is accessible to the care takers, most of the institution visited have adequate logistics and supplies and the service providers claiming, more than half of the mothers were satisfied with EPI services. The overall satisfaction in this study was 53.3%. Out of 422 study participants, 405 (96%) of the mothers/care takers were satisfied with the reception of the health workers. Conclusion: the study showed that half of the mothers yet not satisfied with the quality of the services. Therefore, to improve client satisfaction, waiting time should be kept as short as possible, in-service training/communication skill, outreach allowance should be considered for the service providers should be concerned woreda health offices, and further study in the area has to be made to dig out more factors affecting the service utilization of EPI.},
 year = {2015}
}

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TY  - JOUR
T1  - Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia
AU  - Ali Abdi Salah
AU  - Nega Baraki
AU  - Gudina Egata
AU  - Wanzahun Godana
Y1  - 2015/07/08
PY  - 2015
N1  - https://doi.org/10.11648/j.ejpm.20150304.14
DO  - 10.11648/j.ejpm.20150304.14
T2  - European Journal of Preventive Medicine
JF  - European Journal of Preventive Medicine
JO  - European Journal of Preventive Medicine
SP  - 117
EP  - 123
PB  - Science Publishing Group
SN  - 2330-8230
UR  - https://doi.org/10.11648/j.ejpm.20150304.14
AB  - Introduction: quality is an integral part in EPI. Being pastoralist life style, poor infrastructure was considered the main reasons behind low coverage in this region. Therefore, the main aim of this study was to assess the quality of EPI service delivery in primary health care institutions of jigjiga zone Somali of region. Method: institution based cross-sectional study was carried out to assess the status of EPI service in PHCU of Jijiga zone, Somali region, from December 2011 to March 2012. Institutions were selected based on simple random sampling technique using mixed approaches. Results: This study has described the characteristics of quality of EPI service input, service process and service outcome main finding disclosed by this study, showed that almost the service is accessible to the care takers, most of the institution visited have adequate logistics and supplies and the service providers claiming, more than half of the mothers were satisfied with EPI services. The overall satisfaction in this study was 53.3%. Out of 422 study participants, 405 (96%) of the mothers/care takers were satisfied with the reception of the health workers. Conclusion: the study showed that half of the mothers yet not satisfied with the quality of the services. Therefore, to improve client satisfaction, waiting time should be kept as short as possible, in-service training/communication skill, outreach allowance should be considered for the service providers should be concerned woreda health offices, and further study in the area has to be made to dig out more factors affecting the service utilization of EPI.
VL  - 3
IS  - 4
ER  -

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Author Information

Ali Abdi Salah

Somili Region Health Bureau, EPI coordinator, Jigjga, EasternEthiopia
Nega Baraki

School of Public Health, College Health and Medical Sciences, HaramayaUniversity, Harar, Ethiopia
Gudina Egata

School of Public Health, College Health and Medical Sciences, HaramayaUniversity, Harar, Ethiopia
Wanzahun Godana

Department of Public Health, College of Medicine and Health Sciences, Arba Minch University, Arba Minch, Ethiopia

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APA Style

Ali Abdi Salah, Nega Baraki, Gudina Egata, Wanzahun Godana. (2015). Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia. European Journal of Preventive Medicine, 3(4), 117-123. https://doi.org/10.11648/j.ejpm.20150304.14

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ACS Style

Ali Abdi Salah; Nega Baraki; Gudina Egata; Wanzahun Godana. Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia. Eur. J. Prev. Med. 2015, 3(4), 117-123. doi: 10.11648/j.ejpm.20150304.14

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AMA Style

Ali Abdi Salah, Nega Baraki, Gudina Egata, Wanzahun Godana. Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia. Eur J Prev Med. 2015;3(4):117-123. doi: 10.11648/j.ejpm.20150304.14

Copy | Download

@article{10.11648/j.ejpm.20150304.14,
  author = {Ali Abdi Salah and Nega Baraki and Gudina Egata and Wanzahun Godana},
  title = {Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia},
  journal = {European Journal of Preventive Medicine},
  volume = {3},
  number = {4},
  pages = {117-123},
  doi = {10.11648/j.ejpm.20150304.14},
  url = {https://doi.org/10.11648/j.ejpm.20150304.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ejpm.20150304.14},
  abstract = {Introduction: quality is an integral part in EPI. Being pastoralist life style, poor infrastructure was considered the main reasons behind low coverage in this region. Therefore, the main aim of this study was to assess the quality of EPI service delivery in primary health care institutions of jigjiga zone Somali of region. Method: institution based cross-sectional study was carried out to assess the status of EPI service in PHCU of Jijiga zone, Somali region, from December 2011 to March 2012. Institutions were selected based on simple random sampling technique using mixed approaches. Results: This study has described the characteristics of quality of EPI service input, service process and service outcome main finding disclosed by this study, showed that almost the service is accessible to the care takers, most of the institution visited have adequate logistics and supplies and the service providers claiming, more than half of the mothers were satisfied with EPI services. The overall satisfaction in this study was 53.3%. Out of 422 study participants, 405 (96%) of the mothers/care takers were satisfied with the reception of the health workers. Conclusion: the study showed that half of the mothers yet not satisfied with the quality of the services. Therefore, to improve client satisfaction, waiting time should be kept as short as possible, in-service training/communication skill, outreach allowance should be considered for the service providers should be concerned woreda health offices, and further study in the area has to be made to dig out more factors affecting the service utilization of EPI.},
 year = {2015}
}

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TY  - JOUR
T1  - Evaluation of the Quality of Expanded Program on Immunization Service Delivery in Primary Health Care Institutions of Jigjiga Zone Somali Region, Eastern Ethiopia
AU  - Ali Abdi Salah
AU  - Nega Baraki
AU  - Gudina Egata
AU  - Wanzahun Godana
Y1  - 2015/07/08
PY  - 2015
N1  - https://doi.org/10.11648/j.ejpm.20150304.14
DO  - 10.11648/j.ejpm.20150304.14
T2  - European Journal of Preventive Medicine
JF  - European Journal of Preventive Medicine
JO  - European Journal of Preventive Medicine
SP  - 117
EP  - 123
PB  - Science Publishing Group
SN  - 2330-8230
UR  - https://doi.org/10.11648/j.ejpm.20150304.14
AB  - Introduction: quality is an integral part in EPI. Being pastoralist life style, poor infrastructure was considered the main reasons behind low coverage in this region. Therefore, the main aim of this study was to assess the quality of EPI service delivery in primary health care institutions of jigjiga zone Somali of region. Method: institution based cross-sectional study was carried out to assess the status of EPI service in PHCU of Jijiga zone, Somali region, from December 2011 to March 2012. Institutions were selected based on simple random sampling technique using mixed approaches. Results: This study has described the characteristics of quality of EPI service input, service process and service outcome main finding disclosed by this study, showed that almost the service is accessible to the care takers, most of the institution visited have adequate logistics and supplies and the service providers claiming, more than half of the mothers were satisfied with EPI services. The overall satisfaction in this study was 53.3%. Out of 422 study participants, 405 (96%) of the mothers/care takers were satisfied with the reception of the health workers. Conclusion: the study showed that half of the mothers yet not satisfied with the quality of the services. Therefore, to improve client satisfaction, waiting time should be kept as short as possible, in-service training/communication skill, outreach allowance should be considered for the service providers should be concerned woreda health offices, and further study in the area has to be made to dig out more factors affecting the service utilization of EPI.
VL  - 3
IS  - 4
ER  -

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