Central University "Marta Abreu" of Las Villas,
Santa Clara, Cuba
University of Sydney
Teodoro Luque Martínez
Guidelines for Submission
Manuscripts can be submitted until the expiry of the deadline. Submissions must be previously unpublished and may not be under consideration elsewhere.
Papers should be formatted according to the guidelines for authors (see: http://www.sciencepublishinggroup.com/journal/guideforauthors?journalid=213). By submitting your manuscripts to the special issue, you are acknowledging that you accept the rules established for publication of manuscripts, including agreement to pay the Article Processing Charges for the manuscripts. Manuscripts should be submitted electronically through the online manuscript submission system at http://www.sciencepublishinggroup.com/login. All papers will be peer-reviewed. Accepted papers will be published continuously in the journal and will be listed together on the special issue website.
The special issue currently is open for paper submission. Potential authors are humbly requested to submit an electronic copy of their complete manuscript by clicking here.
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Currently, tourist Destinations face a series of changes in the forms of production and consumption, fostered by a competitive environment. It requires significant efforts from all the agents involved in the definition of their marketing strategies. One of the changes with the greatest impact is the development of the Internet. This is constant and is not only measured by an increase in population penetration that shows the medium as a massive market phenomenon, but is characterized by other elements such as: higher frequency of Internet connection, greater participation of mobile devices, decisive role in consumer decision-making, active role of consumers in communication. This Special Issue mainly is focus on describe the individual behavior of the digital tourist, CRMs adjusted to the new characteristics of demand and supply in the ICT context, impact of business models with implications IoT in the customer satisfaction.