Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited

Md Nazmul Huda; Md Abdus Sabur; Md Abu Sina; Md Mizanoor Rahman

doi:doi:10.11648/j.ajomis.20210602.12

| Peer-Reviewed

Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited

Md Nazmul Huda, Md Abdus Sabur, Md Abu Sina, Md Mizanoor Rahman

Published in American Journal of Operations Management and Information Systems (Volume 6, Issue 2)

Received: 5 July 2021 Accepted: 14 July 2021 Published: 22 July 2021

Views: Downloads:

Download PDF

Share This Article

Twitter
Linked In
Facebook

Abstract

Titas Gas Transmission and Distribution Company Limited is the largest gas distribution company in Bangladesh. A total numbers of employees 2100 have been working in this sector. To measure factors hold key to job satisfaction of the human resources of the company, a sample of 115 employees were selected from head office, Dhaka, Gazipur, Mymensingh, Narayanganj offices on a random purposive sampling basis and data were collected through closed end questionnaire from field study on offices. To ascertain job satisfaction, 13 factors like job security, salary, promotion, job status, working condition, supervision, award, relation, communication, duration, participation and training were chosen. Different types of statistical tools like descriptive statistics, regression analysis, factor analysis, Mann-Whitney U- Test and Kruskal Wallis Test were used for analyzing and interpreting data. The study revealed that low level salary holders were more dissatisfied. It is shown that higher level of pay holders was highly satisfied on autonomy, participation, location, training etc. The study further indicated that the employees of Dhaka and Narayanganj revealed in foremost facilities than that of other located areas. The study also identified three factors are Factor-1: Developed monetary based human resources facilities; Factor-2: Technologically advanced facilities based on working conditions; Factor-3: Satisfactory level of practicing autonomy to be the most influential that in fact reflect as key factors of job satisfaction of human resources of TGTDCL in Bangladesh. Management of the company should provide adequate facilities and allocated to the employees maintaining equity to ensure legal rights disregarding manipulations of outwards intervention that damages the congenial environment of the organizational environments and lead to dissatisfactions of the human resources.

Published in	American Journal of Operations Management and Information Systems (Volume 6, Issue 2)
DOI	10.11648/j.ajomis.20210602.12
Page(s)	21-28
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Job Satisfaction, Factors of Job Satisfaction, Job Status, Job Security, Participation

References

[1]	Abuhashesh, M., Rand Al-Dmour and Ra’ed Masa’deh (2019). Factors that affect Employees Job Satisfaction and Performance to Increase Customers’ Satisfactions. Journal of Human Resources Management Research. Vol. 2019 (2019).1-23 Article ID 354277. DOI: 10.5171/2019.354277, Retrieved from https://ibimapublishing.com/articles/JHRMR/2019/354277/354277.pdf.
[2]	Aswathappa A. (2009). Human Resource Management: Text and Cases (Fifth edition). Tata McGraw-Hill Publishing Company Limited, New Delhi 110 008, India.
[3]	Burchell B. (2014) Job Security. In: Michalos A. C. (eds) Encyclopedia of Quality of Life and Well-Being Research. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-0753-5_1569, Retrieved from https://link.springer.com/referenceworkentry/10.1007%2F978-94-007-0753-5_1569.
[4]	Feldman, M. S., Skoldberg, K., Brown, R. N. & Horner, D. (1983). Making Sense of Stories: A Rhetorical Approach to Narrative Analysis. Journal of Public Administration Research and Theory, 14 (2), 147-170, DOI: 10.1093/jopart/muh010.
[5]	Hee, O. C., Yan, L. H., Rizal, A. M., Kowang, T. O., & Fei, G. C. (2018). Factors Influencing Employee Job Satisfaction: A Conceptual Analysis. International Journal of Academic Research in Business and Social Sciences, 8 (6), 331–340.
[6]	Jevinani, S. M. S. & Amoozegar, A. (2020). Job satisfaction among Malaysian Employees: A Review Study, Sapiens Journal of Modern Education, 2 (2), 5-11 Retrieved from https://www.academia.edu/44079467/Job_Satisfaction_among_Malaysian_Employees_A_Review_Study.
[7]	Mahapatra, B. B. (2010). Human Resource Management. New Age International (P) Ltd., Publishers, New Delhi, India.
[8]	Malhotra, N. K., & Dash, S. (2010). Marketing Research An Applied Orientation. Delhi: Pearson Prentice Hall.
[9]	Mishra, P. K. (2013). Job Satisfaction. IOSR Journal of Humanities and Social Science (IOSR-JHSS). 14 (5), 45-54. www.iosrjournals.org.
[10]	Robbins, S. P. (2001). Organizational behavior (9^th editions). Prentice Hall International, Inc., Uper Saddler River, New Jersey, 0745.
[11]	Roy, B. N., Hossain, M. A. & Shammi, E. G. (2017). Job Satisfaction of the Bank Employees in Bangladesh: A Study in Bogra City. American Scientific Research Journal For Engineering, Technology, and Sciences (ASRJETS). 37 (1), 34-43, http://asrjetsjournal.org.
[12]	Shaju. M and Subhashini. D (2017). A study on the impact of Job Satisfaction on Job Performance of Employees working in Automobile Industry, Punjab, India. Journal of Management Research, 9 (1), 117-130, Retrieved from https://www.researchgate.net/publication/313334566_A_study_on_the_impact_of_Job_Satisfaction_on_Job_Performance_of_Employees_working_in_Automobile_Industry_Punjab_India.
[13]	https://www.titasgas.org.bd//temp/source/AR20192020.pdf.
[14]	www.managementstudyguide.com/herzbergs-theory-motivation.htm.
[15]	http://www.petrobangla.org.bd/sites/default/files/files/petrobangla.portal.gov.bd/annual_reports/f734b418_c1fc_4913_8197_35f2db29cff1/2021-01-10-14-49-fd5f00a3f1babfa8f051d2d335c045b7.pdf.
[16]	https://mof.portal.gov.bd/sites/default/files/files/mof.portal.gov.bd/page/ebb460ed_b1f5_4fa1_bd1b_e08f87400002/Public%20Bodies.pdf.

Cite This Article

Plain Text BibTeX RIS

APA Style

Md Nazmul Huda, Md Abdus Sabur, Md Abu Sina, Md Mizanoor Rahman. (2021). Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited. American Journal of Operations Management and Information Systems, 6(2), 21-28. https://doi.org/10.11648/j.ajomis.20210602.12

Copy | Download

ACS Style

Md Nazmul Huda; Md Abdus Sabur; Md Abu Sina; Md Mizanoor Rahman. Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited. Am. J. Oper. Manag. Inf. Syst. 2021, 6(2), 21-28. doi: 10.11648/j.ajomis.20210602.12

Copy | Download

AMA Style

Md Nazmul Huda, Md Abdus Sabur, Md Abu Sina, Md Mizanoor Rahman. Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited. Am J Oper Manag Inf Syst. 2021;6(2):21-28. doi: 10.11648/j.ajomis.20210602.12

Copy | Download

@article{10.11648/j.ajomis.20210602.12,
  author = {Md Nazmul Huda and Md Abdus Sabur and Md Abu Sina and Md Mizanoor Rahman},
  title = {Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited},
  journal = {American Journal of Operations Management and Information Systems},
  volume = {6},
  number = {2},
  pages = {21-28},
  doi = {10.11648/j.ajomis.20210602.12},
  url = {https://doi.org/10.11648/j.ajomis.20210602.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajomis.20210602.12},
  abstract = {Titas Gas Transmission and Distribution Company Limited is the largest gas distribution company in Bangladesh. A total numbers of employees 2100 have been working in this sector. To measure factors hold key to job satisfaction of the human resources of the company, a sample of 115 employees were selected from head office, Dhaka, Gazipur, Mymensingh, Narayanganj offices on a random purposive sampling basis and data were collected through closed end questionnaire from field study on offices. To ascertain job satisfaction, 13 factors like job security, salary, promotion, job status, working condition, supervision, award, relation, communication, duration, participation and training were chosen. Different types of statistical tools like descriptive statistics, regression analysis, factor analysis, Mann-Whitney U- Test and Kruskal Wallis Test were used for analyzing and interpreting data. The study revealed that low level salary holders were more dissatisfied. It is shown that higher level of pay holders was highly satisfied on autonomy, participation, location, training etc. The study further indicated that the employees of Dhaka and Narayanganj revealed in foremost facilities than that of other located areas. The study also identified three factors are Factor-1: Developed monetary based human resources facilities; Factor-2: Technologically advanced facilities based on working conditions; Factor-3: Satisfactory level of practicing autonomy to be the most influential that in fact reflect as key factors of job satisfaction of human resources of TGTDCL in Bangladesh. Management of the company should provide adequate facilities and allocated to the employees maintaining equity to ensure legal rights disregarding manipulations of outwards intervention that damages the congenial environment of the organizational environments and lead to dissatisfactions of the human resources.},
 year = {2021}
}

Copy | Download

TY  - JOUR
T1  - Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited
AU  - Md Nazmul Huda
AU  - Md Abdus Sabur
AU  - Md Abu Sina
AU  - Md Mizanoor Rahman
Y1  - 2021/07/22
PY  - 2021
N1  - https://doi.org/10.11648/j.ajomis.20210602.12
DO  - 10.11648/j.ajomis.20210602.12
T2  - American Journal of Operations Management and Information Systems
JF  - American Journal of Operations Management and Information Systems
JO  - American Journal of Operations Management and Information Systems
SP  - 21
EP  - 28
PB  - Science Publishing Group
SN  - 2578-8310
UR  - https://doi.org/10.11648/j.ajomis.20210602.12
AB  - Titas Gas Transmission and Distribution Company Limited is the largest gas distribution company in Bangladesh. A total numbers of employees 2100 have been working in this sector. To measure factors hold key to job satisfaction of the human resources of the company, a sample of 115 employees were selected from head office, Dhaka, Gazipur, Mymensingh, Narayanganj offices on a random purposive sampling basis and data were collected through closed end questionnaire from field study on offices. To ascertain job satisfaction, 13 factors like job security, salary, promotion, job status, working condition, supervision, award, relation, communication, duration, participation and training were chosen. Different types of statistical tools like descriptive statistics, regression analysis, factor analysis, Mann-Whitney U- Test and Kruskal Wallis Test were used for analyzing and interpreting data. The study revealed that low level salary holders were more dissatisfied. It is shown that higher level of pay holders was highly satisfied on autonomy, participation, location, training etc. The study further indicated that the employees of Dhaka and Narayanganj revealed in foremost facilities than that of other located areas. The study also identified three factors are Factor-1: Developed monetary based human resources facilities; Factor-2: Technologically advanced facilities based on working conditions; Factor-3: Satisfactory level of practicing autonomy to be the most influential that in fact reflect as key factors of job satisfaction of human resources of TGTDCL in Bangladesh. Management of the company should provide adequate facilities and allocated to the employees maintaining equity to ensure legal rights disregarding manipulations of outwards intervention that damages the congenial environment of the organizational environments and lead to dissatisfactions of the human resources.
VL  - 6
IS  - 2
ER  -

Copy | Download

Author Information

Md Nazmul Huda

Department of Accounting & Information Systems, Islamic University, Kushtia, Bangladesh
Md Abdus Sabur

Department of Accounting & Information Systems, Islamic University, Kushtia, Bangladesh
Md Abu Sina

Department of Accounting & Information Systems, Islamic University, Kushtia, Bangladesh
Md Mizanoor Rahman

Department of Accounting & Information Systems, Islamic University, Kushtia, Bangladesh

Download PDF

Sections

Plain Text BibTeX RIS

APA Style

Md Nazmul Huda, Md Abdus Sabur, Md Abu Sina, Md Mizanoor Rahman. (2021). Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited. American Journal of Operations Management and Information Systems, 6(2), 21-28. https://doi.org/10.11648/j.ajomis.20210602.12

Copy | Download

ACS Style

Md Nazmul Huda; Md Abdus Sabur; Md Abu Sina; Md Mizanoor Rahman. Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited. Am. J. Oper. Manag. Inf. Syst. 2021, 6(2), 21-28. doi: 10.11648/j.ajomis.20210602.12

Copy | Download

AMA Style

Md Nazmul Huda, Md Abdus Sabur, Md Abu Sina, Md Mizanoor Rahman. Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited. Am J Oper Manag Inf Syst. 2021;6(2):21-28. doi: 10.11648/j.ajomis.20210602.12

Copy | Download

@article{10.11648/j.ajomis.20210602.12,
  author = {Md Nazmul Huda and Md Abdus Sabur and Md Abu Sina and Md Mizanoor Rahman},
  title = {Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited},
  journal = {American Journal of Operations Management and Information Systems},
  volume = {6},
  number = {2},
  pages = {21-28},
  doi = {10.11648/j.ajomis.20210602.12},
  url = {https://doi.org/10.11648/j.ajomis.20210602.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajomis.20210602.12},
  abstract = {Titas Gas Transmission and Distribution Company Limited is the largest gas distribution company in Bangladesh. A total numbers of employees 2100 have been working in this sector. To measure factors hold key to job satisfaction of the human resources of the company, a sample of 115 employees were selected from head office, Dhaka, Gazipur, Mymensingh, Narayanganj offices on a random purposive sampling basis and data were collected through closed end questionnaire from field study on offices. To ascertain job satisfaction, 13 factors like job security, salary, promotion, job status, working condition, supervision, award, relation, communication, duration, participation and training were chosen. Different types of statistical tools like descriptive statistics, regression analysis, factor analysis, Mann-Whitney U- Test and Kruskal Wallis Test were used for analyzing and interpreting data. The study revealed that low level salary holders were more dissatisfied. It is shown that higher level of pay holders was highly satisfied on autonomy, participation, location, training etc. The study further indicated that the employees of Dhaka and Narayanganj revealed in foremost facilities than that of other located areas. The study also identified three factors are Factor-1: Developed monetary based human resources facilities; Factor-2: Technologically advanced facilities based on working conditions; Factor-3: Satisfactory level of practicing autonomy to be the most influential that in fact reflect as key factors of job satisfaction of human resources of TGTDCL in Bangladesh. Management of the company should provide adequate facilities and allocated to the employees maintaining equity to ensure legal rights disregarding manipulations of outwards intervention that damages the congenial environment of the organizational environments and lead to dissatisfactions of the human resources.},
 year = {2021}
}

Copy | Download

TY  - JOUR
T1  - Factors Hold Key to Job Satisfaction of the Human Resources: A Study on Titas Gas Transmission & Distribution Company Limited
AU  - Md Nazmul Huda
AU  - Md Abdus Sabur
AU  - Md Abu Sina
AU  - Md Mizanoor Rahman
Y1  - 2021/07/22
PY  - 2021
N1  - https://doi.org/10.11648/j.ajomis.20210602.12
DO  - 10.11648/j.ajomis.20210602.12
T2  - American Journal of Operations Management and Information Systems
JF  - American Journal of Operations Management and Information Systems
JO  - American Journal of Operations Management and Information Systems
SP  - 21
EP  - 28
PB  - Science Publishing Group
SN  - 2578-8310
UR  - https://doi.org/10.11648/j.ajomis.20210602.12
AB  - Titas Gas Transmission and Distribution Company Limited is the largest gas distribution company in Bangladesh. A total numbers of employees 2100 have been working in this sector. To measure factors hold key to job satisfaction of the human resources of the company, a sample of 115 employees were selected from head office, Dhaka, Gazipur, Mymensingh, Narayanganj offices on a random purposive sampling basis and data were collected through closed end questionnaire from field study on offices. To ascertain job satisfaction, 13 factors like job security, salary, promotion, job status, working condition, supervision, award, relation, communication, duration, participation and training were chosen. Different types of statistical tools like descriptive statistics, regression analysis, factor analysis, Mann-Whitney U- Test and Kruskal Wallis Test were used for analyzing and interpreting data. The study revealed that low level salary holders were more dissatisfied. It is shown that higher level of pay holders was highly satisfied on autonomy, participation, location, training etc. The study further indicated that the employees of Dhaka and Narayanganj revealed in foremost facilities than that of other located areas. The study also identified three factors are Factor-1: Developed monetary based human resources facilities; Factor-2: Technologically advanced facilities based on working conditions; Factor-3: Satisfactory level of practicing autonomy to be the most influential that in fact reflect as key factors of job satisfaction of human resources of TGTDCL in Bangladesh. Management of the company should provide adequate facilities and allocated to the employees maintaining equity to ensure legal rights disregarding manipulations of outwards intervention that damages the congenial environment of the organizational environments and lead to dissatisfactions of the human resources.
VL  - 6
IS  - 2
ER  -

Copy | Download