The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic

Johan Van Rooyen; Elamarie Carmel Dante Mission; Elsabe de Beer

doi:doi:10.11648/j.jhrm.20210901.13

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The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic

Johan Van Rooyen, Elamarie Carmel Dante Mission, Elsabe de Beer

Published in Journal of Human Resource Management (Volume 9, Issue 1)

Received: 23 January 2021 Accepted: 1 February 2021 Published: 16 April 2021

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Abstract

It has been over a year, and the COVID pandemic is still impacting many industries, such as the hotel industry. Globally, numerous organizations had to lay off millions of people to cope with the effects of COVID. Although it is not as critical in Thailand as it initially was, it led to an increase in unemployment rates and hotels closing down temporarily and permanently. An optimistic perspective predicts that the hotel industry may recover soon, but that does not mean that Human Resource Management will stay the same. Many people have gained hope from remote working, but hotel employees do not have that option. Since they have to show up in person, it is evident that Human Resources will have to apply some changes to the protocols and workplace. To foresee the possible changes, the author tackles five main aspects of Human Resource Management: Recruitment, Training, Motivation, Healthy Environment, and Retainment of Employment. With each part, the author addresses the problems that the hotel industry in Thailand faces and then formulates a strategy to cope with them. The author concludes with a positive note that even though the COVID pandemic forced so much change to Human Resources, one can still be hopeful that the change will only bring growth and adaptation.

Published in	Journal of Human Resource Management (Volume 9, Issue 1)
DOI	10.11648/j.jhrm.20210901.13
Page(s)	22-25
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Human Resource Management, COVID, Hotel Industry, Thailand

References

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APA Style

Johan Van Rooyen, Elamarie Carmel Dante Mission, Elsabe de Beer. (2021). The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic. Journal of Human Resource Management, 9(1), 22-25. https://doi.org/10.11648/j.jhrm.20210901.13

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ACS Style

Johan Van Rooyen; Elamarie Carmel Dante Mission; Elsabe de Beer. The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic. J. Hum. Resour. Manag. 2021, 9(1), 22-25. doi: 10.11648/j.jhrm.20210901.13

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AMA Style

Johan Van Rooyen, Elamarie Carmel Dante Mission, Elsabe de Beer. The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic. J Hum Resour Manag. 2021;9(1):22-25. doi: 10.11648/j.jhrm.20210901.13

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@article{10.11648/j.jhrm.20210901.13,
  author = {Johan Van Rooyen and Elamarie Carmel Dante Mission and Elsabe de Beer},
  title = {The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic},
  journal = {Journal of Human Resource Management},
  volume = {9},
  number = {1},
  pages = {22-25},
  doi = {10.11648/j.jhrm.20210901.13},
  url = {https://doi.org/10.11648/j.jhrm.20210901.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20210901.13},
  abstract = {It has been over a year, and the COVID pandemic is still impacting many industries, such as the hotel industry. Globally, numerous organizations had to lay off millions of people to cope with the effects of COVID. Although it is not as critical in Thailand as it initially was, it led to an increase in unemployment rates and hotels closing down temporarily and permanently. An optimistic perspective predicts that the hotel industry may recover soon, but that does not mean that Human Resource Management will stay the same. Many people have gained hope from remote working, but hotel employees do not have that option. Since they have to show up in person, it is evident that Human Resources will have to apply some changes to the protocols and workplace. To foresee the possible changes, the author tackles five main aspects of Human Resource Management: Recruitment, Training, Motivation, Healthy Environment, and Retainment of Employment. With each part, the author addresses the problems that the hotel industry in Thailand faces and then formulates a strategy to cope with them. The author concludes with a positive note that even though the COVID pandemic forced so much change to Human Resources, one can still be hopeful that the change will only bring growth and adaptation.},
 year = {2021}
}

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TY  - JOUR
T1  - The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic
AU  - Johan Van Rooyen
AU  - Elamarie Carmel Dante Mission
AU  - Elsabe de Beer
Y1  - 2021/04/16
PY  - 2021
N1  - https://doi.org/10.11648/j.jhrm.20210901.13
DO  - 10.11648/j.jhrm.20210901.13
T2  - Journal of Human Resource Management
JF  - Journal of Human Resource Management
JO  - Journal of Human Resource Management
SP  - 22
EP  - 25
PB  - Science Publishing Group
SN  - 2331-0715
UR  - https://doi.org/10.11648/j.jhrm.20210901.13
AB  - It has been over a year, and the COVID pandemic is still impacting many industries, such as the hotel industry. Globally, numerous organizations had to lay off millions of people to cope with the effects of COVID. Although it is not as critical in Thailand as it initially was, it led to an increase in unemployment rates and hotels closing down temporarily and permanently. An optimistic perspective predicts that the hotel industry may recover soon, but that does not mean that Human Resource Management will stay the same. Many people have gained hope from remote working, but hotel employees do not have that option. Since they have to show up in person, it is evident that Human Resources will have to apply some changes to the protocols and workplace. To foresee the possible changes, the author tackles five main aspects of Human Resource Management: Recruitment, Training, Motivation, Healthy Environment, and Retainment of Employment. With each part, the author addresses the problems that the hotel industry in Thailand faces and then formulates a strategy to cope with them. The author concludes with a positive note that even though the COVID pandemic forced so much change to Human Resources, one can still be hopeful that the change will only bring growth and adaptation.
VL  - 9
IS  - 1
ER  -

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Author Information

Johan Van Rooyen

Department of Business and Management, Faculty of George Herbert Walker School of Business and Technology, Webster University, Hua Hin, Thailand
Elamarie Carmel Dante Mission

Department of Psychology, Faculty of College of Arts and Sciences, Webster University, Hua Hin, Thailand
Elsabe de Beer

Department of Business and Management, Faculty of George Herbert Walker School of Business and Technology, Webster University, Hua Hin, Thailand

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Plain Text BibTeX RIS

APA Style

Johan Van Rooyen, Elamarie Carmel Dante Mission, Elsabe de Beer. (2021). The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic. Journal of Human Resource Management, 9(1), 22-25. https://doi.org/10.11648/j.jhrm.20210901.13

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ACS Style

Johan Van Rooyen; Elamarie Carmel Dante Mission; Elsabe de Beer. The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic. J. Hum. Resour. Manag. 2021, 9(1), 22-25. doi: 10.11648/j.jhrm.20210901.13

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AMA Style

Johan Van Rooyen, Elamarie Carmel Dante Mission, Elsabe de Beer. The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic. J Hum Resour Manag. 2021;9(1):22-25. doi: 10.11648/j.jhrm.20210901.13

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@article{10.11648/j.jhrm.20210901.13,
  author = {Johan Van Rooyen and Elamarie Carmel Dante Mission and Elsabe de Beer},
  title = {The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic},
  journal = {Journal of Human Resource Management},
  volume = {9},
  number = {1},
  pages = {22-25},
  doi = {10.11648/j.jhrm.20210901.13},
  url = {https://doi.org/10.11648/j.jhrm.20210901.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20210901.13},
  abstract = {It has been over a year, and the COVID pandemic is still impacting many industries, such as the hotel industry. Globally, numerous organizations had to lay off millions of people to cope with the effects of COVID. Although it is not as critical in Thailand as it initially was, it led to an increase in unemployment rates and hotels closing down temporarily and permanently. An optimistic perspective predicts that the hotel industry may recover soon, but that does not mean that Human Resource Management will stay the same. Many people have gained hope from remote working, but hotel employees do not have that option. Since they have to show up in person, it is evident that Human Resources will have to apply some changes to the protocols and workplace. To foresee the possible changes, the author tackles five main aspects of Human Resource Management: Recruitment, Training, Motivation, Healthy Environment, and Retainment of Employment. With each part, the author addresses the problems that the hotel industry in Thailand faces and then formulates a strategy to cope with them. The author concludes with a positive note that even though the COVID pandemic forced so much change to Human Resources, one can still be hopeful that the change will only bring growth and adaptation.},
 year = {2021}
}

Copy | Download

TY  - JOUR
T1  - The Possible Changes to the Human Resource Management of Thailand’s Hotel Industry Post-COVID Pandemic
AU  - Johan Van Rooyen
AU  - Elamarie Carmel Dante Mission
AU  - Elsabe de Beer
Y1  - 2021/04/16
PY  - 2021
N1  - https://doi.org/10.11648/j.jhrm.20210901.13
DO  - 10.11648/j.jhrm.20210901.13
T2  - Journal of Human Resource Management
JF  - Journal of Human Resource Management
JO  - Journal of Human Resource Management
SP  - 22
EP  - 25
PB  - Science Publishing Group
SN  - 2331-0715
UR  - https://doi.org/10.11648/j.jhrm.20210901.13
AB  - It has been over a year, and the COVID pandemic is still impacting many industries, such as the hotel industry. Globally, numerous organizations had to lay off millions of people to cope with the effects of COVID. Although it is not as critical in Thailand as it initially was, it led to an increase in unemployment rates and hotels closing down temporarily and permanently. An optimistic perspective predicts that the hotel industry may recover soon, but that does not mean that Human Resource Management will stay the same. Many people have gained hope from remote working, but hotel employees do not have that option. Since they have to show up in person, it is evident that Human Resources will have to apply some changes to the protocols and workplace. To foresee the possible changes, the author tackles five main aspects of Human Resource Management: Recruitment, Training, Motivation, Healthy Environment, and Retainment of Employment. With each part, the author addresses the problems that the hotel industry in Thailand faces and then formulates a strategy to cope with them. The author concludes with a positive note that even though the COVID pandemic forced so much change to Human Resources, one can still be hopeful that the change will only bring growth and adaptation.
VL  - 9
IS  - 1
ER  -

Copy | Download