Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital

Anthony Ike Wegbom; Salamatu Musa Bako; Amaka Azuibuke Ogba; Salome Amarachi Ike-Wegbom

doi:doi:10.11648/j.bsi.20251004.12

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Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital

Anthony Ike Wegbom^*

, Salamatu Musa Bako, Amaka Azuibuke Ogba

, Salome Amarachi Ike-Wegbom

Published in Biomedical Statistics and Informatics (Volume 10, Issue 4)

Received: 18 November 2025 Accepted: 1 December 2025 Published: 26 December 2025

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Abstract

Background: Information technology (IT) literacy is crucial for effective health record management in modern healthcare systems, enabling efficient data handling, enhanced patient care, and informed decision-making. However, disparities in IT literacy persist among health records professionals, particularly in developing countries. This study assessed IT literacy among health records management professionals (HRMP) at the Jos University Teaching Hospital (JUTH). Methods: A descriptive cross-sectional design was used, and a sample size of 310 was determined from a population of 1,380 using the Taro Yamane formula. A total of 341 questionnaires were administered, with 305 completed and analyzed, giving an 89.4% response rate. Data were collected using a validated and reliable (Cronbach’s Alpha ≥0.7) semi-structured questionnaire. Analysis was conducted with SPSS version 25, using descriptive statistics to summarize IT literacy levels, Chi-square and Fisher’s exact tests to assess associations, and binary logistic regression to identify predictors. Statistical significance was set at p < 0.05. Results: The results showed that the majority of respondents demonstrated moderate IT literacy, while a smaller proportion exhibited high or low levels. Out of the total participants, 77.2% of those aged 26–45 years had high IT literacy, compared to 2.5% among those ≤25 years. Gender was significantly associated with IT literacy (p < 0.001), with males more likely to have high literacy (AOR = 0.142; 95% CI: 0.069–0.294). Educational level significantly influenced IT literacy (p = 0.042), with holders of a B. Sc./HND degree showing higher odds of proficiency (AOR = 2.449; 95% CI: 1.042–5.758). Years of experience were significantly related to IT literacy (p < 0.001), with the highest competence seen among those with 6–10 years of service. Personal motivation (AOR = 0.339; p = 0.003), receipt of formal IT training (AOR = 2.632; p = 0.021), and availability of IT resources (AOR = 0.349; p = 0.004) were also significant predictors. Conclusion: IT literacy among HRMP at JUTH is significantly influenced by gender, education, work experience, personal motivation, formal IT training, and access to resources. Improving digital competence requires targeted interventions, equitable training opportunities, gender-responsive capacity-building, and strategies to enhance resource utilization.

Published in	Biomedical Statistics and Informatics (Volume 10, Issue 4)
DOI	10.11648/j.bsi.20251004.12
Page(s)	93-104
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2025. Published by Science Publishing Group

Keywords

Information Technology Literacy, Health Records Management, Determinants, Nigeria, Training, Digital Skills

References

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Wegbom, A. I., Bako, S. M., Ogba, A. A., Ike-Wegbom, S. A. (2025). Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital. Biomedical Statistics and Informatics, 10(4), 93-104. https://doi.org/10.11648/j.bsi.20251004.12

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Wegbom, A. I.; Bako, S. M.; Ogba, A. A.; Ike-Wegbom, S. A. Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital. Biomed. Stat. Inform. 2025, 10(4), 93-104. doi: 10.11648/j.bsi.20251004.12

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Wegbom AI, Bako SM, Ogba AA, Ike-Wegbom SA. Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital. Biomed Stat Inform. 2025;10(4):93-104. doi: 10.11648/j.bsi.20251004.12

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@article{10.11648/j.bsi.20251004.12,
  author = {Anthony Ike Wegbom and Salamatu Musa Bako and Amaka Azuibuke Ogba and Salome Amarachi Ike-Wegbom},
  title = {Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital},
  journal = {Biomedical Statistics and Informatics},
  volume = {10},
  number = {4},
  pages = {93-104},
  doi = {10.11648/j.bsi.20251004.12},
  url = {https://doi.org/10.11648/j.bsi.20251004.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.bsi.20251004.12},
  abstract = {Background: Information technology (IT) literacy is crucial for effective health record management in modern healthcare systems, enabling efficient data handling, enhanced patient care, and informed decision-making. However, disparities in IT literacy persist among health records professionals, particularly in developing countries. This study assessed IT literacy among health records management professionals (HRMP) at the Jos University Teaching Hospital (JUTH). Methods: A descriptive cross-sectional design was used, and a sample size of 310 was determined from a population of 1,380 using the Taro Yamane formula. A total of 341 questionnaires were administered, with 305 completed and analyzed, giving an 89.4% response rate. Data were collected using a validated and reliable (Cronbach’s Alpha ≥0.7) semi-structured questionnaire. Analysis was conducted with SPSS version 25, using descriptive statistics to summarize IT literacy levels, Chi-square and Fisher’s exact tests to assess associations, and binary logistic regression to identify predictors. Statistical significance was set at p Results: The results showed that the majority of respondents demonstrated moderate IT literacy, while a smaller proportion exhibited high or low levels. Out of the total participants, 77.2% of those aged 26–45 years had high IT literacy, compared to 2.5% among those ≤25 years. Gender was significantly associated with IT literacy (p Conclusion: IT literacy among HRMP at JUTH is significantly influenced by gender, education, work experience, personal motivation, formal IT training, and access to resources. Improving digital competence requires targeted interventions, equitable training opportunities, gender-responsive capacity-building, and strategies to enhance resource utilization.},
 year = {2025}
}

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TY  - JOUR
T1  - Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital
AU  - Anthony Ike Wegbom
AU  - Salamatu Musa Bako
AU  - Amaka Azuibuke Ogba
AU  - Salome Amarachi Ike-Wegbom
Y1  - 2025/12/26
PY  - 2025
N1  - https://doi.org/10.11648/j.bsi.20251004.12
DO  - 10.11648/j.bsi.20251004.12
T2  - Biomedical Statistics and Informatics
JF  - Biomedical Statistics and Informatics
JO  - Biomedical Statistics and Informatics
SP  - 93
EP  - 104
PB  - Science Publishing Group
SN  - 2578-8728
UR  - https://doi.org/10.11648/j.bsi.20251004.12
AB  - Background: Information technology (IT) literacy is crucial for effective health record management in modern healthcare systems, enabling efficient data handling, enhanced patient care, and informed decision-making. However, disparities in IT literacy persist among health records professionals, particularly in developing countries. This study assessed IT literacy among health records management professionals (HRMP) at the Jos University Teaching Hospital (JUTH). Methods: A descriptive cross-sectional design was used, and a sample size of 310 was determined from a population of 1,380 using the Taro Yamane formula. A total of 341 questionnaires were administered, with 305 completed and analyzed, giving an 89.4% response rate. Data were collected using a validated and reliable (Cronbach’s Alpha ≥0.7) semi-structured questionnaire. Analysis was conducted with SPSS version 25, using descriptive statistics to summarize IT literacy levels, Chi-square and Fisher’s exact tests to assess associations, and binary logistic regression to identify predictors. Statistical significance was set at p Results: The results showed that the majority of respondents demonstrated moderate IT literacy, while a smaller proportion exhibited high or low levels. Out of the total participants, 77.2% of those aged 26–45 years had high IT literacy, compared to 2.5% among those ≤25 years. Gender was significantly associated with IT literacy (p Conclusion: IT literacy among HRMP at JUTH is significantly influenced by gender, education, work experience, personal motivation, formal IT training, and access to resources. Improving digital competence requires targeted interventions, equitable training opportunities, gender-responsive capacity-building, and strategies to enhance resource utilization.
VL  - 10
IS  - 4
ER  -

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Anthony Ike Wegbom

Department of Public Health Sciences, Rivers State University, Port Harcourt, Nigeria

Contact Email

http://orcid.org/0000-0001-5589-7714
Salamatu Musa Bako

Department of Public Health Sciences, Rivers State University, Port Harcourt, Nigeria
Amaka Azuibuke Ogba

Department of Public Health Sciences, Rivers State University, Port Harcourt, Nigeria

http://orcid.org/0000-0001-9830-1271
Salome Amarachi Ike-Wegbom

Department of Public Health Sciences, Rivers State University, Port Harcourt, Nigeria

http://orcid.org/0009-0008-1089-1341

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Wegbom, A. I., Bako, S. M., Ogba, A. A., Ike-Wegbom, S. A. (2025). Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital. Biomedical Statistics and Informatics, 10(4), 93-104. https://doi.org/10.11648/j.bsi.20251004.12

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ACS Style

Wegbom, A. I.; Bako, S. M.; Ogba, A. A.; Ike-Wegbom, S. A. Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital. Biomed. Stat. Inform. 2025, 10(4), 93-104. doi: 10.11648/j.bsi.20251004.12

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AMA Style

Wegbom AI, Bako SM, Ogba AA, Ike-Wegbom SA. Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital. Biomed Stat Inform. 2025;10(4):93-104. doi: 10.11648/j.bsi.20251004.12

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@article{10.11648/j.bsi.20251004.12,
  author = {Anthony Ike Wegbom and Salamatu Musa Bako and Amaka Azuibuke Ogba and Salome Amarachi Ike-Wegbom},
  title = {Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital},
  journal = {Biomedical Statistics and Informatics},
  volume = {10},
  number = {4},
  pages = {93-104},
  doi = {10.11648/j.bsi.20251004.12},
  url = {https://doi.org/10.11648/j.bsi.20251004.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.bsi.20251004.12},
  abstract = {Background: Information technology (IT) literacy is crucial for effective health record management in modern healthcare systems, enabling efficient data handling, enhanced patient care, and informed decision-making. However, disparities in IT literacy persist among health records professionals, particularly in developing countries. This study assessed IT literacy among health records management professionals (HRMP) at the Jos University Teaching Hospital (JUTH). Methods: A descriptive cross-sectional design was used, and a sample size of 310 was determined from a population of 1,380 using the Taro Yamane formula. A total of 341 questionnaires were administered, with 305 completed and analyzed, giving an 89.4% response rate. Data were collected using a validated and reliable (Cronbach’s Alpha ≥0.7) semi-structured questionnaire. Analysis was conducted with SPSS version 25, using descriptive statistics to summarize IT literacy levels, Chi-square and Fisher’s exact tests to assess associations, and binary logistic regression to identify predictors. Statistical significance was set at p Results: The results showed that the majority of respondents demonstrated moderate IT literacy, while a smaller proportion exhibited high or low levels. Out of the total participants, 77.2% of those aged 26–45 years had high IT literacy, compared to 2.5% among those ≤25 years. Gender was significantly associated with IT literacy (p Conclusion: IT literacy among HRMP at JUTH is significantly influenced by gender, education, work experience, personal motivation, formal IT training, and access to resources. Improving digital competence requires targeted interventions, equitable training opportunities, gender-responsive capacity-building, and strategies to enhance resource utilization.},
 year = {2025}
}

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TY  - JOUR
T1  - Assessment of Information Technology Literacy Among Health Records Management Professionals at the Jos University Teaching Hospital
AU  - Anthony Ike Wegbom
AU  - Salamatu Musa Bako
AU  - Amaka Azuibuke Ogba
AU  - Salome Amarachi Ike-Wegbom
Y1  - 2025/12/26
PY  - 2025
N1  - https://doi.org/10.11648/j.bsi.20251004.12
DO  - 10.11648/j.bsi.20251004.12
T2  - Biomedical Statistics and Informatics
JF  - Biomedical Statistics and Informatics
JO  - Biomedical Statistics and Informatics
SP  - 93
EP  - 104
PB  - Science Publishing Group
SN  - 2578-8728
UR  - https://doi.org/10.11648/j.bsi.20251004.12
AB  - Background: Information technology (IT) literacy is crucial for effective health record management in modern healthcare systems, enabling efficient data handling, enhanced patient care, and informed decision-making. However, disparities in IT literacy persist among health records professionals, particularly in developing countries. This study assessed IT literacy among health records management professionals (HRMP) at the Jos University Teaching Hospital (JUTH). Methods: A descriptive cross-sectional design was used, and a sample size of 310 was determined from a population of 1,380 using the Taro Yamane formula. A total of 341 questionnaires were administered, with 305 completed and analyzed, giving an 89.4% response rate. Data were collected using a validated and reliable (Cronbach’s Alpha ≥0.7) semi-structured questionnaire. Analysis was conducted with SPSS version 25, using descriptive statistics to summarize IT literacy levels, Chi-square and Fisher’s exact tests to assess associations, and binary logistic regression to identify predictors. Statistical significance was set at p Results: The results showed that the majority of respondents demonstrated moderate IT literacy, while a smaller proportion exhibited high or low levels. Out of the total participants, 77.2% of those aged 26–45 years had high IT literacy, compared to 2.5% among those ≤25 years. Gender was significantly associated with IT literacy (p Conclusion: IT literacy among HRMP at JUTH is significantly influenced by gender, education, work experience, personal motivation, formal IT training, and access to resources. Improving digital competence requires targeted interventions, equitable training opportunities, gender-responsive capacity-building, and strategies to enhance resource utilization.
VL  - 10
IS  - 4
ER  -

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