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Challenges of the Consumer Protection in Bangladesh: A Legal Analysis

Received: 1 August 2025     Accepted: 29 August 2025     Published: 22 November 2025
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Abstract

This article examines the state of consumer rights-protection in Bangladesh, highlighting both the legal framework and its practical implications. There are certain stipulations for the consumers to incline any legal action. Without having any money receipt none can file a complaint. There is a lacking in the state practice not to provide money receipt to all for petty shopping. Under such circumstances, Bangladesh has comprehensive laws in place to safeguard consumer rights, shortcomings persist in ensuring adequate protection. The presence of overlapping statutes and regulatory bodies underscores the lack of streamlined consumer protection mechanisms in the country. Another issue might be raised that is shortage of man power to run such an office smoothly. There is no independent office to oversee and work with the submitted complaints. Another perception is seen among the consumers that they might not get any remedy submitting a complaint. Through an analysis of these issues, the article aims to shed light on the challenges facing consumer rights enforcement and calls for reforms to enhance the efficacy of consumer protection measures in Bangladesh. For the better interest of the consumers the maintenance of the quality of commodities and goods is another issue to focus. In the recommendations a few suggestions have been given.

Published in International Journal of Law and Society (Volume 8, Issue 4)
DOI 10.11648/j.ijls.20250804.12
Page(s) 291-297
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2025. Published by Science Publishing Group

Keywords

Consumer, Protection, Legal Framework, Enforcement, Challenges

References
[1] Kelly J. Mackay., John L. Crompton., A Conceptual Model of Consumer Evaluation of reaction Service Quality, Leisure Studies, (Taylor & Francis Group), 1988, pp. 40-49
[2] Hamid, Md. Abdul., Ananda, Asif Adnan., The Level of Awareness on Consumer Rights in Bangladesh: The Case of Sylhet, Europa-Universität Viadrina Frankfurt, 2013,
[3] Rahman, Mizanur, Consumer Protection in Bangladesh: Law and Practice, Journal of Consumer Policy, 1994, V 17; pp. 389-362.
[4] Ali., Abu Noman Mohammad Atahar., "Food safety and public health issues in Bangladesh: a regulatory concern." European Food and Feed Law Review, 2013, p. 37.
[5] Huq, Sheikh Majedul., Abedin, Md. Joynal., Khatun, Mosa Shely., Ali, Md. Julfiqar., Practice of Consumer Rights Bangladesh: A Study in Rangpur City, European Journal of Business Management, 2017, Vol. 9, No. 7, PP. 56-67.
[6] Gordien M, Meijerink., Berkum, Siemen Van., Kari-Shutes., hermosilla, Gloria Solano, Price and Prejudice: Why are food prices so high, LEI repost 2011, p. 27.
[7] Hossain, Md. Sazzad., Rahman, A. N. M. Arifur., The Complex Pricing Trends and The Consumer Protection in Bangladesh, Stamford Journal of Law, 2017, Vol.7, Issue II, (Dhaka) pp. 53-60.
[8] Finlayson, Gregory S, Mullner, Ross, Direct-to-consumer advertising of prescription drugs: help or hindrance to the public's health?, Journal of Consumer Marketing, 2005, 22(7): 429-431,
[9] Mia, Badsha., Mallick, Sujoy., Protection of Consumers’ Rights in Bangladesh, International Journal of Law Managements & Humanities, 2021, Vol. 4, Issue 3: 4789-4804.
Cite This Article
  • APA Style

    Akter, S. (2025). Challenges of the Consumer Protection in Bangladesh: A Legal Analysis. International Journal of Law and Society, 8(4), 291-297. https://doi.org/10.11648/j.ijls.20250804.12

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    ACS Style

    Akter, S. Challenges of the Consumer Protection in Bangladesh: A Legal Analysis. Int. J. Law Soc. 2025, 8(4), 291-297. doi: 10.11648/j.ijls.20250804.12

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    AMA Style

    Akter S. Challenges of the Consumer Protection in Bangladesh: A Legal Analysis. Int J Law Soc. 2025;8(4):291-297. doi: 10.11648/j.ijls.20250804.12

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  • @article{10.11648/j.ijls.20250804.12,
      author = {Salena Akter},
      title = {Challenges of the Consumer Protection in Bangladesh: A Legal Analysis
    },
      journal = {International Journal of Law and Society},
      volume = {8},
      number = {4},
      pages = {291-297},
      doi = {10.11648/j.ijls.20250804.12},
      url = {https://doi.org/10.11648/j.ijls.20250804.12},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijls.20250804.12},
      abstract = {This article examines the state of consumer rights-protection in Bangladesh, highlighting both the legal framework and its practical implications. There are certain stipulations for the consumers to incline any legal action. Without having any money receipt none can file a complaint. There is a lacking in the state practice not to provide money receipt to all for petty shopping. Under such circumstances, Bangladesh has comprehensive laws in place to safeguard consumer rights, shortcomings persist in ensuring adequate protection. The presence of overlapping statutes and regulatory bodies underscores the lack of streamlined consumer protection mechanisms in the country. Another issue might be raised that is shortage of man power to run such an office smoothly. There is no independent office to oversee and work with the submitted complaints. Another perception is seen among the consumers that they might not get any remedy submitting a complaint. Through an analysis of these issues, the article aims to shed light on the challenges facing consumer rights enforcement and calls for reforms to enhance the efficacy of consumer protection measures in Bangladesh. For the better interest of the consumers the maintenance of the quality of commodities and goods is another issue to focus. In the recommendations a few suggestions have been given.
    },
     year = {2025}
    }
    

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    AB  - This article examines the state of consumer rights-protection in Bangladesh, highlighting both the legal framework and its practical implications. There are certain stipulations for the consumers to incline any legal action. Without having any money receipt none can file a complaint. There is a lacking in the state practice not to provide money receipt to all for petty shopping. Under such circumstances, Bangladesh has comprehensive laws in place to safeguard consumer rights, shortcomings persist in ensuring adequate protection. The presence of overlapping statutes and regulatory bodies underscores the lack of streamlined consumer protection mechanisms in the country. Another issue might be raised that is shortage of man power to run such an office smoothly. There is no independent office to oversee and work with the submitted complaints. Another perception is seen among the consumers that they might not get any remedy submitting a complaint. Through an analysis of these issues, the article aims to shed light on the challenges facing consumer rights enforcement and calls for reforms to enhance the efficacy of consumer protection measures in Bangladesh. For the better interest of the consumers the maintenance of the quality of commodities and goods is another issue to focus. In the recommendations a few suggestions have been given.
    
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