Research Article
Assessment of Patient Satisfaction in the Cardiology Department of Aristide Dantec Hospital (Senegal)
Martial Coly Bop*,
Boubacar Gueye,
Coumba Ka,
Ndeye Fatou Oumar Sy,
Oussama Bouchti,
Ndeye Fatou Ngom Gueye,
Abdoul Aziz Ndiaye,
Ousseynou Ka
Issue:
Volume 12, Issue 2, April 2026
Pages:
57-63
Received:
11 November 2025
Accepted:
5 February 2026
Published:
4 March 2026
Abstract: Introduction. The objective was to assess the level of satisfaction of patients hospitalized in the cardiology department of Aristide Dantec Hospital. Methodology. It was a descriptive cross-sectional study focusing on the level of satisfaction of patients hospitalized in the cardiology department during the period from February 15, 2020, to May 15, 2021. These patients are chosen at random (the patient sample was compiled as patients were discharged from the hospital). Previously, we conducted a preliminary survey on 7 patients to reformulate the questions and assess the time required to complete the test. The data were collected from a questionnaire, then entered and analysed (calculation of frequencies and averages) using Microsoft Excel software. Results. The average age was 55.6 years. The female population represented 54% and the sex ratio was 0.85. The proportion of patients without income was 41.3%. All patients found the reception as satisfactory. The respect for privacy was deemed satisfactory by 92% of the patients. A third (33%) of patients had always received explanations regarding their health condition and diagnosis. The layout and cleanliness of the hospital rooms were deemed satisfactory by 98% of the patients. The quality of the meals was deemed satisfactory by most (84.7%) of the patients. Conclusion. Patient satisfaction is a key dimension of hospital management and quality of care assessment. Thus, to improve patient satisfaction, it is necessary to strengthen human resources, tailor uniforms for each socio-professional category, and periodically train all medical, paramedical, and support staff on reception.
Abstract: Introduction. The objective was to assess the level of satisfaction of patients hospitalized in the cardiology department of Aristide Dantec Hospital. Methodology. It was a descriptive cross-sectional study focusing on the level of satisfaction of patients hospitalized in the cardiology department during the period from February 15, 2020, to May 15...
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Research Article
Assessment of Professional Dental Care Utilisation Among Rural Dwellers in Ikwerre Local Government Area, Rivers State, Nigeria
Issue:
Volume 12, Issue 2, April 2026
Pages:
64-75
Received:
6 February 2026
Accepted:
20 February 2026
Published:
4 March 2026
Abstract: Background: Oral health is essential for overall health and quality of life. Yet, utilisation of professional dental services remains low in many rural communities in developing countries. This study assessed knowledge and determinants of dental care utilisation among rural residents of Ikwerre Local Government Area (LGA), Rivers State, Nigeria. Methods: A community-based, cross-sectional study was conducted among 300 adults selected using multistage sampling. The sample size was calculated using the Cochran formula. Of the 326 distributed questionnaires, 300 were completed, yielding a 92.0% response rate. Data were collected using a validated structured questionnaire (Cronbach’s alpha ≥ 0.7). Descriptive statistics summarised the variables, and Chi-square and binary logistic regression analyses identified factors associated with dental care utilisation. Statistical significance was set at p < 0.05. Results: Over half of respondents (52.6%) demonstrated good knowledge of oral health, and 89.0% were aware of dental services. However, only 15.7% had utilized professional dental care in the past year, mostly for pain or gum problems, while preventive visits were rare. Multivariate analysis showed that educational level, monthly income, and positive attitude towards dental care significantly predicted utilization (p < 0.001). Key barriers included preference for traditional remedies, fear of dental procedures, perceived lack of need, and cost. Conclusion: Despite high awareness, utilization of dental services in Ikwerre LGA remains low. Socio-economic status and attitudes, rather than knowledge alone, largely influence dental care-seeking behaviour. Interventions targeting oral health education, affordability, and attitude change are critical to improving dental service uptake in rural communities.
Abstract: Background: Oral health is essential for overall health and quality of life. Yet, utilisation of professional dental services remains low in many rural communities in developing countries. This study assessed knowledge and determinants of dental care utilisation among rural residents of Ikwerre Local Government Area (LGA), Rivers State, Nigeria. Me...
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