Abstract: In any country, the banking sector plays a crucial role in driving the overall development of both primary and industrial sectors. Bank employees make dedicated efforts to address the diverse needs of customers while maintaining service excellence. In this context, training serves as an essential component of professional development, enhancing the capabilities of human resources within financial institutions. However, the performance outcomes of trainees often vary due to a combination of personal and job-related factors. This study aims to identify and analyze the demographic and job-related factors that influence the performance of foundation trainees, with a particular focus on probationary officers at Al-Arafah Islami Bank Training and Research Academy (AIBTRA) in Dhaka, Bangladesh. The research specifically investigates how demographic characteristics affect the foundation training performance of these officers. A structured questionnaire was developed based on relevant literature and administered to 120 probationary officers from consecutive batches in the year 2024. The collected primary data were analyzed using statistical techniques to explore relationships and patterns within the dataset. The findings of the study reveal that both demographic and job factors significantly impact the performance of foundation trainees. Key variables such as age, gender, educational background, prior job experience, and job position were found to have measurable effects on training outcomes. Based on these insights, the study offers several practical recommendations aimed at improving trainee performance and enhancing the overall effectiveness of foundation training programs. These suggestions are intended to support policy-makers and training managers in refining their training strategies and fostering a more productive banking workforce.
Abstract: In any country, the banking sector plays a crucial role in driving the overall development of both primary and industrial sectors. Bank employees make dedicated efforts to address the diverse needs of customers while maintaining service excellence. In this context, training serves as an essential component of professional development, enhancing the...Show More