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Research Article
The Role of Language in Resolving Conflicts and Building Harmony at the Institute of Accountancy Arusha
Nasibu Musa Kalokola*
,
Kipara Josephat Kipara
Issue:
Volume 14, Issue 1, March 2026
Pages:
1-11
Received:
18 March 2025
Accepted:
31 March 2025
Published:
16 January 2026
Abstract: Language-related conflicts pose significant challenges in multicultural and multilingual institutions, often disrupting productivity and eroding workplace harmony. This study examines the role of language in conflict resolution and mediation at the Institute of Accountancy Arusha (IAA), a diverse academic institution in Tanzania. The research addresses three key objectives: to analyse language-related factors that trigger conflicts among staff, evaluate the effectiveness of current conflict resolution practices, and provide evidence-based recommendations to enhance HR practices. Using a qualitative research design, the data were collected through in-depth interviews and focus group discussions with IAA staff and stakeholders. The findings reveal that language barriers, cultural differences, and communication styles significantly influence conflict dynamics at IAA. Misunderstandings arising from language proficiency gaps, direct or indirect communication styles, and cultural nuances in interpreting words and non-verbal cues were identified as key contributors to conflicts. While formal mediation processes exist, their effectiveness is limited by delays, bureaucracy, and a lack of focus on underlying linguistic and cultural barriers. Participants emphasized the need for cultural sensitivity training, language support resources, and informal conflict resolution mechanisms. The study recommends implementing cross-cultural communication workshops, peer mediation programs, and leadership initiatives to promote inclusivity and harmony. These findings contribute to the broader understanding of language-related conflicts in multicultural settings and offer practical strategies for improving conflict resolution practices at IAA and similar institutions.
Abstract: Language-related conflicts pose significant challenges in multicultural and multilingual institutions, often disrupting productivity and eroding workplace harmony. This study examines the role of language in conflict resolution and mediation at the Institute of Accountancy Arusha (IAA), a diverse academic institution in Tanzania. The research addre...
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Research Article
The Economics of Distrust: Systemic Risks of Digital Surveillance and Corporate Insecurity in the Modern Enterprise
Partha Majumdar*
Issue:
Volume 14, Issue 1, March 2026
Pages:
12-21
Received:
10 December 2025
Accepted:
22 December 2025
Published:
16 January 2026
Abstract: This analysis examines the escalating trend of digital workplace surveillance, arguing that such practices are not tools for operational efficiency but symptoms of a profound crisis of corporate insecurity. Using the late 2025 implementation of aggressive 'bossware' at a major IT services firm as a central case study, the text dissects how granular metrics, such as 300-second inactivity thresholds, reveal a management philosophy that prioritises visible motion over the invisible labour of cognitive work. This approach is situated within a broader ecosystem of surveillance, from the gig economy's invasive monitoring to the algorithmic management of physical labour, demonstrating a sector-wide regression towards outdated control mechanisms. Leveraging psychological frameworks like Self-Determination Theory, the document demonstrates that excessive monitoring shatters the psychological contract between employer and employee, destroying autonomy, competence, and relatedness. This, in turn, fosters a culture of 'performative productivity', incentivising countermeasures like 'mouse jiggling' while suppressing the deep work and creative risk-taking essential for innovation. The central hypothesis posits that this low-trust environment imposes a significant 'surveillance tax'-comprising software costs, management overhead, and high employee turnover-which creates a self-reinforcing 'insecurity loop' of declining performance and increased control. By contrasting this model with high-trust organisations that focus on outcomes rather than inputs, the analysis quantifies the financial dividend of trust, evidenced by superior revenue per employee, lower attrition rates, and enhanced organisational resilience. Ultimately, the text concludes that the path of surveillance, driven by leadership insecurity, is economically unsustainable and a strategic roadmap to obsolescence in an innovation-driven economy.
Abstract: This analysis examines the escalating trend of digital workplace surveillance, arguing that such practices are not tools for operational efficiency but symptoms of a profound crisis of corporate insecurity. Using the late 2025 implementation of aggressive 'bossware' at a major IT services firm as a central case study, the text dissects how granular...
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Research Article
Effect of Leadership Styles on Employees Performance, the Case of Gibe Didesa Farmers’ Cooperative Union
Issue:
Volume 14, Issue 1, March 2026
Pages:
22-32
Received:
18 December 2025
Accepted:
29 December 2025
Published:
20 January 2026
Abstract: The main objective of this study was to investigate the effect of leadership styles on employees’ performance of Gibe Didesa Farmers’ Cooperative Union. The Democratic and Transactional leadership styles were the dimensions of leadership styles practices that were investigated in this study. Work efficiency served as the performance metric for the Union employees. The study employed a quantitative research approach to examine the effects of leadership styles practices and employees’ performance of GDFCU. Descriptive and explanatory research design employed for the study. Probability sampling technique particularly cluster and census sampling method were used to enables the researcher to use his discretion in selected samples all the target population. Using 37 questionnaires items, the primary source of data was collected from 66 employees out of 69 employees. A questionnaire with a 5-point Likert scale was used together the data, and SPSS Version 25 was used to analyze the results. The findings the study revealed that styles democratic leadership styles and transactional leadership play significant positive on employee’s performance. Hence, 82.2% the variability of employee’s performance in this study explained by leadership styles practices. Based on the findings, different leadership styles had different effect on employee’s performance. In order to improve employee’s performance Gibe Didesa Farmers’ Cooperative Union to give serious attention on each democratic leadership style items, your manager seeks differing perspectives when solving in order to improve employee’s performance.
Abstract: The main objective of this study was to investigate the effect of leadership styles on employees’ performance of Gibe Didesa Farmers’ Cooperative Union. The Democratic and Transactional leadership styles were the dimensions of leadership styles practices that were investigated in this study. Work efficiency served as the performance metric for the ...
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Research Article
Impact of Supply Chain Management Practices on Organizational Performance: The Case of Mugher and Dangote Cement Factory
Issue:
Volume 14, Issue 1, March 2026
Pages:
33-47
Received:
24 November 2025
Accepted:
30 December 2025
Published:
23 January 2026
DOI:
10.11648/j.jhrm.20261401.14
Downloads:
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Abstract: This study examines the impact of supply chain management (SCM) practices on organizational performance within Mugher and Dangote Cement Factory, aiming to identify key factors that contribute to Supply Chain Performance Effectiveness in the cement industry. For this study, 385 questionnaires were distributed to staff members in the Supply Chain Management Department, Projects Team, Engineering Department, Finance Department, and other staff members as well as suppliers to the Mugher and Dangote cement factories. Simple random sampling techniques were used. Utilizing a mixed-methods approach, the study integrates quantitative data from a survey of 296 respondents and qualitative insights from interviews with industry professionals. Multiple linear regressions and correlational analysis were used to determine the link between the study variables. The findings reveal that effective SCM practices, particularly human resource training, supplier-buyer relationships, and information sharing, significantly enhance supply chain efficiency and overall organizational performance. While strengths were identified in customer orientation and procurement processes, notable weaknesses in training sustainability and distribution channels were also highlighted. Correlation and regression analyses confirmed that improved SCM practices correlate positively with performance metrics, suggesting that strategic focus in these areas can yield substantial competitive benefits. The study concludes that by addressing existing weaknesses and leveraging strengths, Mugher and Dangote Cement Factory can enhance its operational effectiveness and maintain a strong position in the market. Future research directions are proposed to further explore the dynamics of SCM in the cement industry and beyond.
Abstract: This study examines the impact of supply chain management (SCM) practices on organizational performance within Mugher and Dangote Cement Factory, aiming to identify key factors that contribute to Supply Chain Performance Effectiveness in the cement industry. For this study, 385 questionnaires were distributed to staff members in the Supply Chain Ma...
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